BELANCĒ

These guys are incredible! I am not a person that usually spends good money on clothing and fashion but I am so glad I did. From my initial conversation with Theo to the day I picked up my wedding suit with Theo and Madison I felt overwhelmingly satisfied. We always had a laugh, a good chat and I could tell how much you pride they take in their work. They did absolutely everything they could to make sure I looked and felt as good as possible. They even went above and beyond to make adjustments beyond just fittings to ensure I was happy. I couldn’t recommend them more highly. One of the bust customer service experiences I have ever had. My suit is absolutely shmick. The tailoring is perfect, it fits me like a glove. These guys are the bees knees.

My experience at Belance Paddington was beyond disappointing - it made me not buy a suit I actively wanted. I made an appointment on a Saturday to buy my wedding suit; I really loved the unusual tuxedo styles on offer and the store itself is beautiful. However, I could not in good conscience purchase anything because the service was so appalling. I was not offered anything to try on other than jackets, none of which were in my size. I asked repeatedly to try on the jackets with a shirt and the salesman refused twice saying they had nothing that would fit me, before he magically found a shirt for me. He also refused again and again to provide me with a pair of pants to try on with the suit. I don't know how I was expected to make a decision on what suit I wanted without trying it on with a shirt, pants or a jacket that fitted. I was given next to no information on fabric options, the manufacturing process or pricing besides the bare minimum. The salesman also told me that he would call a week later to discuss next steps and that call never came. He made comments on the length and fit of the jacket which made it abundantly clear he had no idea how to measure a suit properly. His attitude was rude and disinterested. I have worked myself in suits for 4 years and could not imagine a worse customer experience - especially for luxury items like this. I sincerely hope most customers are not treated as I was and hope that Belance finds some better salesmen in the future. Until then, I would not recommend spending thousands of dollars on an item which will likely not fit correctly, and which you will have had to use your imagination to know whether you like it or not - because you will not be allowed to try it on.

Theo and the team provided me with an exceptional experience in the lead up to my wedding. His knowledge, professionalism and attention to detail is unbelievable. You won’t get a better custom made suit in Sydney!

Recently purchased a tailored suit here at Belance. The service, experience and suit was all incredible, after doing consultations elsewhere, Belance felt the most personal as anything is possible with their craftsmanship. The turnaround was 4-5 weeks and with the material I opted for a tailored shirt is included within that price. The price is comparable to other tailors in the area however, the style and experience won me over and I couldn’t be happier with my new Suit that is made perfectly to my brief.

I couldn't recommend BELANCĒ highly enough. I had a really specific idea of what I wanted for my wedding suit. We had literally gone to at least 7 other suit tailors throughout Sydney and Auckland, none of whom had anything that matched what I was after. When we arrived at Belance, we were expecting it to be much the same... But we were absolutely blown away by the selection of fabrics unique to their store. Not only did they have materials that matched what I was after, but there were several options to choose from. It's clear that Charlie and the rest of the team genuinely love and care about their job, which was really refreshing after going to a number of places where it felt very much like we were just another person they could make some money from. They really went above and beyond and absolutely nailed the brief. The tailoring was outstanding, I requested something outside the realm of what they'd done in the past which I'll admit did make me a little nervous, but they honestly nailed it. I genuinely would recommend BELANCĒ to anyone after a custom suit for their wedding or anything else.

The process of getting my wedding suit was initially daunting, but the team made me feel completely at ease. From my first meeting with Theo and Charlie, every step—from choosing fabrics to selecting shoes and accessories—was smooth and enjoyable, making the experience genuinely memorable. Thank you, Charlie, for everything.

Theo and the team at Belance were amazing. Their selection of suits and attention to detail are second to none. Overall a great experience, I’d recommend them to anyone!

Theo & Maddison were amazing to work with, their expertise and style was critical in guiding me on this journey! Highly recommend Belancē to anyone who is looking for a premium suit & a great experience