Nishant P
Google
I travel a lot for business and for enjoyment, visiting many hotels around the world with that in mind I would rate this hotel a 3/5 stars.||Location: 5/5|The location is excellent. You are right in the heart of Belgrade, in the most famous shopping districts in the city. All the major tourist sites are within walking distance, and restaurants/cafes are at your doorstep.||Noise: 3/5|At night, sleeping in a bedroom facing the street can get noisy, making it difficult to sleep. I suggest a room away from the main street if you are a light sleeper.||Room: 4/5|The rooms are nice, clean and very cosy. There were a few cracks on the side of the mirror and a faded stain on the carpet, but overall a charming room. ||Staff: 2/5|This trip was part business and part holiday. For business, I required a wifi connection to my electronic devices. However, my room was getting very poor to zero signal. I told the hotel reception staff at the time; however I was told that “no one else had complained on that floor so it is my devices”. It wasn’t even investigated after logging two complaints. Eventually, my colleague and I discovered it was an issue with my corner room where the signal would drop once you entered, as the wifi would not extend that far. Only after my third complaint and explaining the issue did they start looking into the issue. They tried to resolve the issue by giving me a mobile wifi device however, it took such a long time to resolve I only had wifi for the last two days of my six day trip. ||I’ve stayed at hotels before, and issues were generally investigated immediately and resolved quickly. Not all but some staff were friendly and understanding.
