majfeldbach
Google
Our stay at Belgrade Art Hotel was a pleasant experience, thanks to its unbeatable location, thoughtful gestures, and mostly attentive service - though there are some areas where improvements would enhance the overall stay. |Situated right on the main pedestrian street in Belgrade, the hotel couldn’t be more central. We arrived by car and were warmly welcomed by the receptionist at the garage entrance, just a 3-minute walk from the hotel. Parking was smooth and convenient, with hotel’s reserved spaces on a premium level and on-site security personnel nearby. Upon check-in, we were immediately upgraded to the highest room category for all the rooms we had booked. The rooms were spacious, bright, and offered a great view of the lively street below. A welcome piece of cake brought to the room as we settled in added a nice personal touch, which we truly appreciated. Breakfast was quite enjoyable, offering a mix of local and international dishes. The hot buffet, including freshly prepared fried and scrambled eggs, was a plus, though we would have loved to see more traditional local items like fresh burek. Some items, such as the waffles, were dry and likely prepared the day before. There’s only one coffee machine, so a long wait can be expected during peak hours. The highlight of breakfast, however, was the incredibly friendly server who not only made the experience more welcoming but also gave us fantastic local tips on hidden gems to explore in Belgrade. We also used the hotel’s laundry service, which was convenient and fairly priced. A nice detail was the daily carafe of filtered water, though it would have been appreciated to receive bottled water each day rather than just once at arrival. |The main area needing improvement was housekeeping - room cleaning was superficial, with the bed not properly made (just the duvet tossed over), and we found a used pair of underwear on a high shelf in the closet, likely overlooked from a previous stay. |Overall, while there are some service gaps to address, especially in housekeeping, the hotel’s location, staff, and thoughtful upgrades made for an enjoyable stay.