Belknap Hot Springs, Lodge and Gardens.

We did not lodge but we visited the soaking pool. It was lovely and magical. You can tell that all the ground keepers present and past deeply care for this special place. I can't wait to check it out in all other seasons. I read many comments about how they feel this place is outdated. I suppose perspective is different for us all. I would argue it is historical. Truly its own unique experience. Vibes were just immaculate.

It was my first time visiting this place, and I was dissatisfied with the general manager. She is tall and overweight, and you will notice her immediately. I had a bad experience with her. She insisted that I had an extra person with me, a 14-year-old girl. She wanted to pay for herself, but the manager insisted. I was traveling from Vancouver, Washington, and the trip took four hours. We were tired, and they didn't want to give us a room. , so we had to call her parents. But they gave us a room anyway. The nature is beautiful, the river is beautiful, but I don't recommend the pool in winter. It's cool, but the wind is very cold from the mountains. You get out of the water and freeze. The water smells like chlorine. I'm not sure if it's water from the mountains, hot springs, or water taken from the river and heated with chlorine . There are also a lot of things broken in the room, and the building is very old, smelly, and very noisy. It's impossible to sleep with people closing doors or walking in the hallway. My family stayed there last year and ended up paying more but getting less, and then the power went out and my family suffered because they couldn't go to the toilet and there was no water and it was dark. We won't be coming back here. It's too far away.

Tucked away in the Willamette National Forest, it is a great place to soak and relax in this developed hot springs. The grounds are well kept and we enjoyed our stay in the RV campsite with our travel trailer. The facility itself shows it's age, with the bathrooms by the upper pool having major corrosion on the doors. There could be some changes made to the overall appearance by having a restaurant on site and a cold plunge pool near the lower and upper pools. In addition, a sauna could be built and day usage could be changed from 1 hr. to 2 hrs. Some of the staff can be a bit rigid, while others are friendly and helpful. Enjoyed our stay

Stayed here for a wedding in May and it was the most magical experience. The staff were friendly and accommodating and they didn’t give us any grief for taking a towel on accident or having one too many glasses in one cabin. They were very gracious our entire stay and even gave us some extra time in the springs on the night of the wedding. We loved it here! The secret garden was so magical, and the hot springs were lovely. To be clear, the wedding was not held on the premises, they don’t allow weddings there. The wedding was hosted nearby and all the guests stayed at Belknap for the wedding.

We went to the hot springs on a Friday. One pool for day guests and you can only stay an hour but the pool was perfect temperature. It was a very loud place with loud conversations but still lovely! Beautiful scenery. And great water fall hikes down the road.

Bring your own towel. It's a gorgeous little place an hour outside of Eugene. Traffic can get a little slow if weather conditions aren't favorable. It was raining lightly when I went. The water's warmth countered it nicely. The garden was still green and vibrant as autumn was setting in, and the sound of the river was quite calming. Since I was just a drop in it only a one hour visit. Maybe I'll come back as a hotel guest in the future. They could charge more for their admission and it'd still be worth it. Due to their location and price they may have a busy day and not enough towels to rent the day after. I'd plan for that and bringing a small lock for your change of clothes.

Well, I really really wanted to like this place, but was pretty disappointed with our stay. I had been wanting to check this place out for years, and finally added a stop at the end of a week long road trip. I was looking forward to soaking in the spring and enjoying the grounds. We checked in around 5 and went straight up to the upper pool to check it out. It felt GREAT so we went back to our room to get our suits on. We stopped at the lower pool to check it out since it was close and we were suited up. We decided it was a bit cooler than we would like. So we went back up to the upper pool. When we got back it was SO HOT that you could barely get your feet in. Everyone (about 6 people) were complaining about how hot it was, and saying it's not usually like that. (I was in 105° the day prior, and this was significantly hotter.) Okay, bummer, we went back down to the lower pool. It was definitely cooler, but still comfortable. Then everyone else came down to the main pool. There was probably 30+ people there.. mostly aged 50-70. Then, they kicked everyone out of the pool at 9pm! If you are an overnight guest you only get 4 HOURS of pool time. Okay, another bummer, but we have a jetted tubs in the room, so we will just go enjoy that. NOPE! NO HOT WATER!! We went to other places around Oregon with hot springs, and this was the ONLY ONE that will kick you out if you are an overnight guest. Other accommodations allow you 24hr access to the pools if you are an overnight guest. That is NOT the case here. The pool is pretty, and they have colored lights to add to the appeal, but even when its dark there are spotlights on the pool, so you cant enjoy the cool lights and it isnt even very relaxing being beamed in the face with lights when the river and the night sky are there to enjoy. This place felt like a Summer Camp for senior citizens! I explained my issues with no hot water and they gave me a $33 refund on a stay that cost close to $200. On a good note though, the employees were pleasant and welcoming. Needless to say, overall, I am beyond disappointed, and have zero intention of recommending this place to anyone.

We recently stayed at Belknap Hot Springs Lodge & Gardens and, while the property and natural setting were beautiful, the customer service was very disappointing. We were told the continental breakfast ran from 7:45 AM to 8:45 AM, so we showed up right at 8:45. The lady working there said the kitchen was closed and only offered coffee. She was not friendly or understanding about it at all. After driving five hours and paying around $200 for one night (with a 4 PM check-in time), it was frustrating that we couldn’t even get the breakfast we were told about. The night before, we also asked about a late checkout, and were told it would be fine if we just came and asked in the morning. When we did, the same lady who refused breakfast also told us no to that. It honestly wouldn’t have taken much to make the experience better — even offering a muffin or a little extra time to check out would have shown some kindness. The hot springs and gardens are gorgeous, but the hospitality and attitude from staff left a bad impression. A little friendliness goes a long way.

I could have sworn I wrote a review for this place in the past. I am not seeing it. So here goes a new review, this one has no pics like I am sure my old one did. We used to come here before many people knew about it. It was really enjoyable to take a drive, no matter the weather just to take a soak. We started mainly to ease some aches, and pains I would get from fibromyalgia, and then I had ulnar nerve issues, which I ended up having surgery. Coming here really helped me in my recovery back then. We also had a travel trailer we used to bring here, which I really enjoyed, because you get to utilize the upper pool. You only get to use the upper pool, if you are a guest staying there. No day guest users allowed. We have also rented cabins, they are also really nice. I highly recommend taking a stroll through their secret garden area. It is truly magical. I know in the past people used to have issues with the staff...this was a few years ago. I feel like possibly there may be new owners or staff now? Because things seemed way different when we recently stopped in. At least a lot friendlier. So changed in a good way. I just wish I had all of the pics I remember having of the garden, and the upper lot from when we would camp. We stopped going here so much over the years, for one we sold our trailer, and two it became so popular it would get over crowded in the regular pool. I was glad we made a return. There is just something in the water that makes you feel renewed again. The whole property is just beautiful. No matter what time of year you go, you won't regret it. I have even gone in a rainstorm, and snowstorm.

Disturbing Experience and Dismissive Staff Response I stayed at Belknap Hot Springs with my family for one night and was deeply unsettled by what happened during our visit. After checking out of our campsite at 11 AM--as instructed--we were told by the night clerk that we could continue using the pools throughout the day, which seemed like a generous and normal amenity. When I returned to the pool in the afternoon, I witnessed a man openly exposing himself on a lounge chair. This was not subtle or accidental--his genitals were completely visible, and the pool was full of families, young children, and teenage girls. I immediately went to the front desk to report it. Instead of responding with concern, the staff member I spoke with immediately questioned whether I was "still staying there." I explained that I had followed the instructions given by their own staff and was willing to pay for day use if needed. She simply replied, "There isn't day use," and told me to leave. No one seemed interested in addressing the actual problem or taking action to protect other guests. There was no apology. No indication that they would speak to the man. No concern whatsoever about the safety of the many children present. The response I received was dismissive and unsettling. I left feeling disturbed--not just by what I witnessed, but by the staff's complete lack of appropriate response. This is not how a resort should handle a report involving inappropriate exposure near minors. Unless measures are taken -- I won't be returning. I'm sharing this so that other families are aware and so that Belknap considers revisiting their staff training and safety protocols.

The customer service is totally lacking at this place. Pool was completely empty in front and tried paying for a soak with two other guests. Was told they weren't handing out day passes for the holiday (1/1) despite the fact no one was in the pool. We said we only wanted to be there for 30 minutes since I had to return to work, and the two women working the front desk were completely indifferent, even snickering at our request. They said there WILL be people eventually and that if they let us in we would be back next year and complain if we weren't let in again. Whoever let these pruny adult children run this place needs to rethink their employment.

Honestly it's the worst of both worlds. You don't get the freedom of camping, but you also don't get the convenience and amenities of a hotel. This place has a ton of rules you have to follow, they don't have wifi in the bedrooms, and there's no restaurants or grocery store to buy real food and drinks (their store only sells chips and soda; no alcohol or anything else). Also the "hot springs" there just seem like a giant chlorinated hot tub. I have a hard time believing there's any healthy minerals in there. This place has a lot of potential but they need to renovate. The hot tub is really old, our plumbing was spotty, and I personally think by 2025 a hotel should have WiFi in the rooms.

My wife and I have been going for 10 years now. We stay in one of the cabins every fall when the outdoor temperatures start to fall. For us it makes the mineral pool more enjoyable. Great place to escape the busy world. Relax read a book and enjoy the peacefulness. We stay for 3 days usually. The only downside is the furniture. The furniture is old and worn out and hard on our bodies especially after a few days. If there's anything I could change about the cabins, especially cabin #1 is the furniture. We were fortunate enough to get a new king size bed during our stay, that helped with the sleep comfort.

We recently stayed at Belknap Hot Springs Lodge & Gardens and, while the property and natural setting were beautiful, the customer service was very disappointing. We were told the continental breakfast ran from 7:45 AM to 8:45 AM, so we showed up right at 8:45. The lady working there said the kitchen was closed and only offered coffee. She was not friendly or understanding about it at all. After driving five hours and paying around $200 for one night (with a 4 PM check-in time), it was frustrating that we couldn't even get the breakfast we were told about. The night before, we also asked about a late checkout, and were told it would be fine if we just came and asked in the morning. When we did, the same lady who refused breakfast also told us no to that. It honestly wouldn't have taken much to make the experience better -- even offering a muffin or a little extra time to check out would have shown some kindness. The hot springs and gardens are gorgeous, but the hospitality and attitude from staff left a bad impression. A little friendliness goes a long way.

First off the grounds are absolutely lovely! The cabin we stayed at Camp Yale was clean and large. The only reason my rating went down is the kitchen. The Kitchen is an absolute disaster. First of all it needs serious renovating as the cabinets are falling apart. The "fully equipped kitchen" is anything but. Essential items were missing, pans were old teflon pans that were horrible scratched up with the base showing through. There were no dishrags or sponges provided for washing dishes - just an old dish brush. I was seriously upset that with $250 per night that better accommodations in the kitchen were not provided.

Beautiful grounds, peaceful campsite. The lodge is a bit lackluster. Dated and empty feeling. Get a designer in there and make it fantastic. Would go back to camp but not to stay in the lodge.

This review is for the Belknap Hot Springs not the hotel itself. Overall great experience. The grounds are well maintained, parking is free, and there is space for a nice picnic by the river. Wonderful few hours walking around the grounds. Take time to visit the secret garden, and enjoy the beautiful views. Belknap offers both hotel accommodations and tent camping. Although for tent campers prepare to wheel your camping gear to your tent site as the sites are set back in the woods. Pro Tip: This location is pet friendly.

Rented room 11 . People that rented the room above must have been an entire sports team and were stomping and making noise all night. Absolutely the hardest mattress causes your hips to hurt with no fitted sheet on the bed. Had room with a bathtub and by the looks of it, it hasn't seen maintenance in a very long time. The faucet was leaking heavily all night and the caulking looks like it's been molding since the 80s. During sunset, you couldn't even see out of the windows. You couldn't even close one of the windows all the way They haven't seen window cleaning in a very long time and the cobwebs inside the window gave the room a very dirty feeling. And the mini fridge does not cool well at all. The pool is very rundown and seems like the skimmer isn't working because it was filled with a lot of bugs. And there was a lot of trash around the pool from careless guests. The area and park itself is filled with natural beauty, but you can definitely tell the management/maintenance staff and groundKeeping staff are definitely not doing their jobs.

The pool is warm and such great views along with the therapy of the hot springs. I did not stay at the hotel but I came by twice while I visited my mom on the McKenzie. The girl that works at the front desk needs to smile more cause she is beautiful. Loved the float noodles but let tell the dam kids to share lol! This is a must visit if you have a chance. Definitely recommend cleaning and repairing the pool as parts of it are falling off!

Beautiful setting, but the lodge is funky. The rooms are clean, but the lobby furniture is worn, gutters are clogged, our window cranks were broken, and the pool badly needs to be drained and repainted. Lots of deferred maintenance needs to be done, and to top it off, they raised the rates this year. I'm afraid Belknap Lodge no longer gets my vote

I love soaking in the mineral-rich water of natural and developed hot springs, and luckily the Pacific Northwest is home to a large number of these wonderful sites. I've visited Belknap several times, and experienced a variety of their accommodation types, but I'll keep this review based solely on what a day-tripper would experience as they visit the resort. Nestled along the pristine McKenzie River in the heart of Oregon, Belknap Hot Springs couldn't be situated in a more beautiful setting. The first thing that struck me was a strong sense of tranquility at the site. The wind blowing in the trees, the water tumbling over rocks in the river below... honestly, just thinking about it gives me chills. Hold on to that feeling when you try to find a parking space. Honestly, it's been a challenge finding a place to park every time I've visited the resort. It was only recently I discovered there's a second parking area up above, as well as a second pool. The rustic resort is charming much in the way your great aunt Edna's beach house might be. It's seen better days. There are musty odors, shingles are falling, there's lots of moss and algae... but none of it is significant enough to keep me from visiting. The resort features multiple pools, one at the main lodge and one above next to the overflow parking. Both pools are generally crowded. With lots of families visiting the resort, you'll generally have to fight a kid or two to find the perfect spot. But the water is relaxing and well-worth any struggles you might encounter. Just bring ear plugs and lose yourself as the water eases your aching muscles. There is a lot to discover on the property from water gardens, trails, fascinating old bridges, to beautiful landscaping. Check out Belknap for yourself, just don't set your expectations too high.

I'm mainly writing this review as a PSA about the "walk in" campsites. The way it's described on the website - "walk-in, across from the lodge, close to the gardens" - is not accurate, IMO. They shouldn't be described as "walk-in" campsites, but rather "hike in" campsites, especially the ones that are furthest away from the lodge. I stayed on T17 and it is a LONG walk from the lodge AND the gardens AND the bathroom/the ONLY water spigot near the "walk in" campsites. Not only that, but there was only one other family out there when I was there. I could hear them, but couldn't see them, they were so far away. The campsites are VERY dispersed and it is VERY dark out there. On the day I checked in my steps app told me I'd walked 5.5 miles. I did no significant walking before checking in to my campsite. So that 5.5 miles was 4-5 trips from my car to my campsite - packing up my stuff took 2 trips, then I had to go to the bathroom and get water, which is almost all the way back to the bridge, and walking back to meet up with my other friends who were in the main part of the campground. I do a lot of walking in general so I'm used to knowing how far away something is. I'd estimate T17 is 1/2 mile from the bridge, and from the bathroom to T17 is about 1/3 mile. Try walking that in the pitch black, with nobody around, a woman alone - it's the stuff Dateline Specials are made of. Now I could see why the sites would appeal to people under certain circumstances. You do have a lot of privacy and there aren't a bunch of people around. But it should state clearly on the website that it is a LONG walk. When I think of a "walk in" campsite, I wasn't picturing 1/2 mile each way. And 1/3 of a mile to get to the bathroom. Also all the tent camping at Belknap is $40. $40 for the "walk in" sites is highway robbery. With how much work it is, and how far away the bathroom and water are, they should be $25, tops. Keep in mind too, you're not carting your stuff over a level, paved walkway. It's a gravely, winding walkway, with lots of rocks and tree roots. There isn't a ton of signage. If you don't have your map with you, Lord help you. I would probably return to Belknap, under certain circumstances. The grounds are beautiful. I wouldn't stay in the lodge. That is clearly outdated and not very well maintained. But if you have an RV, some of the RV sites are nice. And the drive up tent sites look nice as well. Just avoid the "walk in" campsite like the plague, unless you're 25, in amazing shape, don't watch any true crime TV and love paying way more for a campsite than you really should.

We came here for a holiday weekend and had a great time. We brought our camper and stayed in their annex property called Camp Yale, which was fine. Large spaces, clean grounds and bathroom/shower facility, a tire swing and some trails. During our visit, we stopped by Belknap a couple times to see the gardens (beautiful) and soak in the hot springs-fed pool (loved it - almost as hot as a hot tub yet the size of a swimming pool). The location is also in close proximity to the McKenzie River trail, which was beautiful to hike. We'd definitely come back here again.

Where do I start?! No recycling bins! Spider webs, missing/broken screens, infestation of ants, spiders in the shower, dirty, moldy and utter disrepair at Cabin 8. Why have a rustic cabin surrounded by a chain link fence? The river view from the cabin porch is through a chain link fence. The lady at the registration was rude and unfriendly. We seemed to be a bother to her because we had questions. There was no WiFi in the lodge as the website indicated. Breakfast was not for folx in cabins, although we paid over $300.00 to stay here too! The pool was full of bugs. Not a single umbrella at the pool area. There's zero tree canopy shade at the pool. It's too bad because this place could be so magical. But for now, it a dumpster fire with preety dahlias.

The worst! Our family had the unfortunate experience of renting a cabin at Belknap Hotsprings. The people managing and working at this establishment are in a time capsule. Terrible treatment of their customers. At one point the owner yelled at one of us for filling our water bottle at a sink. Open hostility by the staff & generally very dirty facilities. Just don't go to Belknap Hot Springs. There are better options for hot springs elsewhere.

Beautiful setting right next to the McKenzie River with moderate white water sounds adding to the ambiance. As others have said, don't expect a luxury hotel, it's pretty rustic. It has been about a year since we went there, but the WiFi is non existent in campground area and very poor even in the lodge. I have no idea why they don't do a simple and inexpensive upgrade. Probably the worst internet I have experienced. I know you are supposed to just enjoy nature, but it would be nice to have the option.

The hot springs pools are really nice. Good temps and good amount of space. The resort is pretty shabby. Furniture and decor is dated and not well kept. Breakfast was pretty lame. No fresh fruit at all and no oatmeal or cereal and only sugary juices to drink other than coffee. Guests could only get one towel per day for spa. One woman at the front desk was super rude and crabby every time we interacted over the 2 days. Grounds are nice and the area is gorgeous but the resort has lots of rules and doesn't feel very welcoming.The internet on site is almost non existent and doesn't work in the lodge rooms at all. They need a stronger router and/or boosters for the lodge.

Belknap used to be a special place. This is not the place it once was that you remember. I've given them a lot of my money and time over the past few couple decades probably over 50 times. Arrived there at 3:30 PM for the day after a long drive, walked the secret garden and walked around the property, went to the car to change and came to check in to the pool at 4:58 PM The lady up front said sorry no walk ins after 5. We told her it was just about to turn 5 and I drove an hour and a half and she repeated no walk ins after 5. She was just rude. Her clock literally said 4:58 lol. There were 2 people in the pool. I don't normally ever care about this kinda stuff, but this is a really bad look on your business. You can do better. Instead of being nice, front desk lady black hair choose to ruin days instead. Absolute 0 compassion. Drove a hour and A half to be told you can't go in. This place used to be fun. 2/10 stars and the 2 is because of the beautiful McKenzie river. Take your hard earned money somewhere else. You're better off at Cougar. 3/18/25

After seeing so many negative reviews I felt compelled to leave one with my experience a week ago. This trip was a girls weekend getaway with my two best friends. We arrived on Friday night about 5pm. Check in was quick and the front desk explained everything about the stay, property, WiFi, breakfast, pool hours, tv, rules etc. here is the thing though... if you take the time to look at the website, you will know most of this coming in. I had never been here, yet knew what to expect coming in simply by doing a little research on my part ahead of time. The lobby area is very inviting. Lots of little sitting areas and I appreciated they have a little store with snacks and drinks. It is only open until 8:45ish so plan accordingly. Again, I knew coming in that we were not anywhere close to a huge store or even a place that would be open for business late, because I researched ahead of time, so we brought several things with us. The room we stayed in was a king with a separate queen in another room. This room, and I suspect all the rooms, are older both in decorations and facilities. Seriously no big deal because they were comfortable, clean and had everything we needed and we were there for the hot spring and the property. If you walk around downstairs and look at the photos you will see this place has been here for a long time. People coming in expecting five star accommodations are going to be disappointed and frankly, if it is not up to your standard bring your overpriced RV and hook up to the amenities and enjoy the pools or, just don't come. The lodge pool was the only one we used because it was convenient to go right back to the room. It is not huge but it is large enough, well lit, great temp and beautiful to soak in at night. It was a nice change to soak in a concrete pool vs natural floor hot spring. Way less mystery stuff in my suit. There were times it was busier than others but never felt so completely crowded you couldn't move around. The other pool was smaller and definitely seemed a little more crowded especially at night. Breakfast was great to have on site considering where you are in relation to options. It was not a knock you over wow meal but it was abundant. One hot item,either a microwaveable breakfast burrito or oatmeal, and three other items. You could choose from an egg, bagel or toast, yogurt, applesauce or a muffin. The coffee was great and honestly all we cared about in the morning. My only criticism is the set up in the breakfast room. They have the service area and the coffee, toaster and microwave in the same area so it causes a huge bottleneck of people trying to get their food, heat stuff up, toast things all in the same tiny space. It is exacerbated by this not being a self serve situation with the food. It would be easily solved by simply moving the toaster, microwave and coffee to another place in the breakfast room and maybe bringing in another microwave. It's ok though because we found a secret microwave for morning two and it was way better! There are also microwaves in the room so if you use some critical thinking, you can figure it out. Yes, they want to see your room key, yes they know how many in your room because breakfast is for lodge guests only. You can't blame them for having a way to verify you are a lodge guest people. I saw lots of complaints about the WiFi and the tv situation. Again....look at the website and come prepared. We had no issues with the WiFi and it actually worked in our room. My friend had a business meeting and was able to take it in a quiet area of the lobby with no issues. We actually loved that they have dvd selections for you to choose. Now that we know their selection, which isn't bad, we will plan ahead and bring some of our own next time too. Overall this stay was amazing and I would go back in a heartbeat. In fact we are already planning our next stay!

This place sucks. Used to be nice. Found out I cant even use my cookstove here. The pool is filthy. How can it be legal to not clean this pkace up? Someone told me they got some kind of infection frim the pool. I can believe it. Cleanliness is not their aim whatsoever.

Called to ask for information about a stay while on trail as I needed a quick solution for a very tired hiker in our group. They didn't have any openings. Not a problem, but it was the way the woman on the call handled the conversation that makes me never want to stay there when they do have availability. Very terse, seemed put off by my call altogether and when I asked if we could camp anywhere else on the property and that I would pay, she abruptly to me a firm no, you cannot stay anywhere else on our property. I thought, OK, I'll just ask about other places close by thinking she would be happy to offer local advice. But no, she said she only knows an out lodging at the hot springs. On the flip side, I called the shuttle company that took us to the top of the trail and asked if she knew of anything nearby...not only did she have several recommendations, she called a campsite and asked the host to hold one for us. This is why I am rating the hot springs so low...they made no effort to extend themselves beyond the very bare minimum of what is expected. And trust me when I say, I would assume they would do the same for every other experience if I had stayed. No thanks, I'll pass and make sure to tell others about my experience as well to help them avoid the negative attitude and experience.

Improvement is needed all over. The staff is not welcoming & even very rude to the customers they depend on. The facilities are extremely outdated & dirty. We will NEVER go there again.

The grounds are beautiful unfortunately the Lodge is filthy, outdated and in disrepair. Lack of ventilation throughout the Lodge was extremely unpleasant.

What a gem!! Don't come if you are expecting a pampered experience! This is an older hotel, but it is beautiful! The landscaping is fabulous and sitting by the river enjoying the water and the flowers is so relaxing! We played 18 holes at Tokatee and the pool soaking was very relaxing! We will definitely be back!

Well, it's taken me a couple of weeks to write this. I was there, at Belknap Sunday Sept. 6th and Monday the 7th. The night of the fires. I had been fishing in the area on the upper-upper-McKenzie River. So I stayed at Belknap Sat. and Sun to be close to the river. We had a spectacular days fishing. Scenery was some of prettiest I've fished and that's saying a lot. Under-estimating at 50-fish days. After fishing, back at Belknap it was BBQ time and hot springs time. The place is clean. Lawns mowed. Lots and lots of colorful flowers. A Gardner's dream. They have a cool bridge that crosses the river. When I fished, we floated under this bridge. The bridge takes you across the river to the actual spring(s). I believe there are some hikes/trails on that side and a tent area and some cabins too. The actual hot "pool" is at the main building. It's a pool, but you can really feel the spring water. Hot and steamy. They also have a smaller less crowded pool on the upper part of the property. You need to make a reservation for that pool. Keeps the crowds down. Both pools could have used some attention and elbow grease. Certainly not bad or gross. But as example, upper pool had a large amount of leaves in the pool (both days). Lower pool tile is clean, but not new. The staff were always inundated but handled it well. Lots of smiles and great customer service. The lower RV spots are RIGHT ON THE RIVER. Upper RV are nice too. Lots of room. I actually had the last spot. They put me on lower level, but around the center park/bbq Area. A little awkward at first but ended up being nice. Had all services available to me. Here is where the 4-star+ RV resort earned a 5-star. It was Monday, my last day fishing after a fun long week in Oregon. A wind storm was supposed to come in and blow us out. Winds held down until the very end of the day. Fishing was crazy good again. But the winds...they were different this time. I was up until 1 am or so with the wind. Wicked wind. It felt like my RV was getting punched and kicked. There were fires now in Oregon, not just California. Lots of smoke last two days. It was getting very bad. I almost left in the middle of the night. Lots of folks had left earlier from the smoke. But the winds were so bad I didn't want to risk a tree falling on me. Low-and-behold, 2:35 am came the knock on the RV to evacuate. The Belknap folks were rousting they campers to get moving. Fires in the canyon. I was a bit freaked. Pitch dark. Had my RV set to and hooked up to services. When I asked where to go they yelled "go left". Wise choice. I was clear and on the road within 25 min. It turns out the fire was from a downed power line at the bridge where my guide and I took out earlier that day. We were only a short distance up river. Very lucky to have gotten out alive. Thank you to Belknap for remembering to roust MY RV :) I will return. Once the fires die down. Very clean. Great spring water baths. RV on the river.

Although the grounds are well maintained and scenic, three things will keep me from going there again: 1. They don't tell you over the phone or on their website that the $10 per hour , ONE HOUR is ALL you're allowed for the whole day. 2. The public pool was full of rust. It was pretty disgusting, all the way to black stains. If i wanted that i could have just stayed home and took a bath bc our water filter system won't filter out all the rust from ancient pipelines. 3. The water was tepid warm, so where's the HOT springs?

stayed for three days. place need a refresh and some better customer service or at least friendly ones. Upper pool restrooms unacceptable.

The springs themselves were excellen! We experienced a nasty front desk receptionist after greeting her very kindly as we came to check in. Literally caught us so off guard it ruined my whole day. There was need for it, we didn't walk in with a problem or a complaint, or even a request, just needed to check in and she was so very unkind. We came back through the lodge the following day and she was just as miserable to speak to. So sad ti see people travel to such a beautiful place and be greeted and treated the way she treated us, multiple times.

Front desk manager, Kerri or Carrie is very rude to in-person and over the phone customers. She yells and speaks over customers. She uses a demeaning and condescending tone of voice. She needs some serious customer service training and needs to learn not to get on a pissy match with customers. Roof is looking old with lots of moss. This places needs up keeping and updates. Pools need some sanding or floor maintenance as well.

We read some bad reviews. Sorry rich folk- we loved it here! Maybe if you're accustomed to exclusively Marriott hotels.. Room, hotel & grounds were clean. Staff was super nice, friendly and helpful. Beds were comfortable. The pool is fed from the hot springs and we believe the water also runs underneath the hotel, the tile floors were warm! Day visitors must exit the pool by 6pm, so it felt more "private" afterwards. The lodge is not huge and had a nice bed & breakfast vibe to it, we encountered the same guests often. *Wifi only works in the lobby. *Drinking water is well water, be bought a gallon prior. *Continental breakfast included. They have convenience foods/frozen burritos, Ramen cups, snacks available for purchase when the front desk is open. But no restaurant and nothing close by. The RV sites looked beautiful as well. We absolutely recommend and would return.

I was a little afraid about my stay because of bad reviews but I'm glad I went ahead with my visit. The property is beautiful and I came home well rested. Room: My lodge room was clean and comfortable. It was basic. If you are looking for fancy, this isn't it. I'm pretty mellow and found the room to be more than acceptable. I had a lovely view of the river. Hot Springs: The upper pool is where I spent my time. It was a bit busy but not unbearably crowded like the lower pool. The water was nice and I like how the pools are large enough to move around and soothe my joints. The water does have chlorine and I wouldn't recommend this place to people sensitive to chlorine. I found the water to be acceptable and soothing. Food: The breakfast is basic and nothing to write home about but it was fine. The store in the lobby has some snacks but definitely bring your own food. There are a few restaurants within 10 miles. I didn't try any.

So if you like rustic, dated and possible bugs in your room, then you'll be just fine here! I, however, do not like those things. I loved our room view, I loved walking the grounds and the pool felt great! But it started with the ant on the window sill, spider on the ceiling, lots of small flies congregated in a corner by the bed, something crawling across the floor at night. Room temp Doesn't get below 70 per the thermometer but ours was an almost uncomfortable 73, so I can't imagine on a hot day what temp it would get to. The bathroom floor was dirty in the corners, actually all corners were dirty. Thankfully we brought our own blankets because their blankets and bedding were old and stiff. The mattress SUCKED! Felt every spring and movement. WiFi available in the lobby but kind of almost makes it to your room. The young girl at the front desk, very sweet and helpful! The older lady, per the previous reviews, not so friendly but is fine. I asked her for 2 extra towels for the room and she asked how many people are in my room? Almost annoyed that we would need extra. I said 2 but we need some for our hair. So we followed her to where they are stored and they came out of a factory plastic bag. Yay! No one is at the front desk from basically 9pm to 9 am so if you need something between those hours, you're out of luck! Will I be back? No. But it is nice for a day trip! Definitely check out the secret garden and the path along the river by the campground

We stayed in one of the full hook-up RV sites. Grounds and endless gorgeous garden areas are stunning; views of the river and surrounding mountains are simply breathtaking. Staff was helpful and friendly. Hot springs themselves were well maintained and wonderful. 5-star experience all-around.

Very bad customer service. Not Family friendly treat people like there nothing can even smell roses just don't come here terrible place!!

What a disappointment. I have been coming here for the last 5 years and it has been a rustic charming place. Not this time. It has been about a year since my last visit and this will be my last visit. I have recommended this place to friends and acquaintances. SAVE YOUR MONEY! Go somewhere else. This was my daughter and my first girl's trip. (She is 3). She was so excited to go and wanted to swim. I showed her pictures and she couldn't wait. (This has always been a kid friendly place when I have been there. There are other hot springs nearby for adult crowds if that's what you're looking for). We arrived at 9:30pm after a 3 and a half hour drive in the pouring rain. I didn't realize the lobby and pool closed at 9, but was thankful an envelope was on the door with my name and instructions to get in. My daughter wanted to see the pool, so we looked at it and she was disappointed she couldn't swim, but we would first thing in the morning. Getting into the room.... It was at last 85-90 degrees in the room when we arrived. The heater was off. I couldn't figure out why it was so hot, but there was a portable AC and big fan in the room, so I turned those on and hoped for a cool down. There was no book with TV instructions and hotel contact/breakfast etc. Breakfast is for 1 hour from 7:45-8:45 and pool opens at 9. We went to breakfast and have never experienced such a strict breakfast experience. They wanted to see the room key and we were not allowed to touch anything and had a count on items. This was not gourmet either, it was Quaker oatmeal, a packet of applesauce or yogurt and a bagel or bland biscuits and gravy. After breakfast we went upstairs to get suited up for the pool, only to find out we were not allowed to swim. The two women at the front desk were miserable, angry people who did not have one ounce of hospitality or humanity. (There have always been kids and infants in the swimming area, the pool is not too hot for toddlers) I also noticed multiple screens behind the desk one lady was intently watching. I told her we were here for our trip and asked if she could please swim. Hard no! I asked if I could swim while she was on the chair, another HARD NO! My daughter was distraught. We came all this way (7 hours round trip) Spent $300 for a room to relax and swim when we weren't allowed to enjoy any of it. We went to nearby Deer Creek Hot Springs, a natural, free hot springs. When we came back and walked through the door, the miserable front desk woman by the cameras questioned us wanting to know why we were wet and where we were swimming to ensure we had not broken the rules and swam in their precious pool. My daughter was super upset and begging and crying to swim in the pool. They didn't care. We rented a movie and the TV didn't work. A guy came to fix it and my daughter begged to swim. He said they don't let his kids swim either and since we could t swim there, told us about Cougar Hot Springs and suggested I take her to an uncontrolled hot pool with multiple nude adults. Gee thanks. How about just let us swim in the pool we are paying for?! Not to mention it was a Saturday and the pool was FULL of kids, and definitely younger than 3. So my daughter sees all these kids, even younger than her, swimming and is even more upset. We sweated in bed for two nights (the AC and fan didn't even make a difference that's how hot it was), couldn't enjoy the pools, interrogated about being wet and a item count for breakfast (felt like mealtime at the state hospital when I worked there). Top it off, the rooms are dirty with a dank moldy smell, very outdated. I feel robbed. Definitely not coming back and will not recommend. Seems like they switched owners. We made the best of our trip by visiting local scenic views. Clear Lake is great! The area is gorgeous.

The night clerk and kitchen staff were kind and effective. The day clerk reprimanded me for allowing my suitcase wheels to drop on the staircase. That was futile and hilarious. This is a self-service stay, not a resort. Perhaps they should provide bell service if they want visitors bags transported in a particular way. I basically ignored the BS with the rude woman who worked the morning I checked out. Our room was clean and we spent our time in the pool or in bed. The rest of the vacation was offsite and was pleasant. Had I relied on the resort as my sole entertainment form, I would have run into problems with the day clerk's personal style.

I've stayed here before in one of the lodge rooms and it was beautiful. Hot springs are nice. Landscaping is majestic. Last fall I reserved a tent space for Father's Day Weekend this year. I was comfortable doing it based off the hot long summer we had last year and the year before. To my surprise this week, the forecast called for rain all weekend with a low of 45 degrees at night so I sent an email asking to cancel, stating I was not anticipating this kind of weather. Yes, I know Oregon.....but again, basing off the last two summers. I didn't receive a response, so I called the next day. They said their email was down and would cancel right then on the phone. The employee advised they'd have to charge me for one night due to short notice. I did say I wasn't expecting so much rain and she laughed. I received the cancelation by email before I even hung up the phone. I could understand if I had to pay the one night because they had a problem filling the empty space, but it was taken up right away so they are getting their money from another party. I tried reserving a space just for fun and they are fully booked so this charge doesn't seem fair. I could understand if there were administrative costs associated with canceling, but it seemed to be a click of a button because not only did I receive the email before we hung up, butt my card was charged right away. It's too bad they provide this kind of service.

I expected this to be a very run down and poorly maintained facility; however, it turned out to be the best stay on my Portland/Seattle road trip from SF. This place has a beautiful garden and relaxing hot spring pool surrounded by nature. The cabin where I stayed is very spacious and has three huge king size beds. The kitchen has all the amenities you need to cook. Room is very clean. My only complaint about this place is the hvac system. It cannot be adjusted and the temperature is set at 63 degrees which is very cold for us. Also, there's no WiFi outside of the lobby area. No cell phone reception either. Front desk is only available from 9am to 9pm, so don't expect any service outside of these hours. People are in general very friendly and not rude like what other helpers were saying. Maybe the rude one got fired? Free breakfast is only for people staying at the lodge, which doesn't make too much sense to me. I did snatch a cup of coffee before learning that and the coffee was good. Overall, I had a great stay and will definitely come back for a longer stay.

We had been planning our "girl's weekend" trip for over a year so we were looking forward to relaxing in the mineral pool and just resetting our minds. The grounds were beautiful they have done a lot of work on them since our last visit. The food truck addition was great too. Rooms are ok, but the soaking in the pool experience left a lot to be desired. The pool was over half kids. Jumping diving, wearing flippers and googles, splashing people even though the pool states it is not a swimming pool. So for a relaxing spot this may not be the place to do it. They need pool hours for children or a separate pool for kids and relaxing time for adults.

The main "hot spring" is basically a heated pool that was crammed to capacity (not sure if there is a limit) in late March. In the water I stepped on what felt like a hypodermic needle, but it was actually a piece of broken tile. They're gonna close the pool for one week to fix such things, but for now there are random pieces that will cut your feet. The front desk team was very nice. Cost for the hot spring during the off season was $8 for one hour or $15 for the whole day, but not sure how they would check the hourlies. The biggest disappointment is the lack of food. There's a tiny store that stocks frozen burritos and bad for you snacks. It looks like there's an outside snack bar that's open in the summer. There are no lockers in the locker room so everyone brings there bags, clothes, etc. out to the pool. There's four or five nozzles in an open shower, but no soap so bring your own. Per lots of Yelp reviews cleanliness doesn't seem to be a priority so I definitely recommend wearing sandals in the locker room. Parking is tough, but there are two overflow lots not too far away. It is what it is. I prefer a rustic hot spring with even less amenities or a higher-end one like Bonneville Hot Springs.

I want to start this off by saying the Belknap Hot Springs grounds is one of the most beautifully maintained and spectacular facilities I have ever been to. The grounds are vast and manicured JUST enough for comfort while giving a sense of the wild and extraordinary nature of the preserve. The Secret Garden, once found, is a feast for the senses. Everywhere I turned there was a picture to be taken, a scent to be inhaled, a texture to be touched! Our check in was smooth and the front desk manager very nice and thorough! We stayed in the Lodge, but there are camping and RV hookup options available as well, which looked like a good alternative. The campsites were lovely, and the hookups were clean, all placed along or in proximity to the gorgeous McKenzie River. Our room....well, we got the last room available when making the last minute reservation, so beggars can't be choosers... Lodge Room 2. It was quite clean! The bed needs replacing badly (very soft and wobbly on its frame) but the sheets were crisp and felt nice. The pillows were good. The bathroom had a spa tub, which was in need of replacing, (as well, it seemed unfinished in its installation) and was slippery upon entry and I did in fact slip and scuff my knee so be careful! But who needs that when there is a soaking pool outside? Would have been better served with a stand up shower and a higher nozzle. There is no cable and limited WiFi as stated on their website so no disappointment there (although we WERE able to connect to the WiFI in our room which is close to the lobby, so ended up streaming some Ted Lasso!)... There are TV's with a hookup to a DVD player and they offer MANY movies to rent for $2.00. Unfortunately for us, we did rent a movie, but the hookup wasn't working and it was after lobby hours so nothing to be done. They did reimburse that fee the next day. And finally, the only light sources were an overhead in the corner and two canned lights over the fireplace which were both on the same light switch and they put out about 1000 watts of light, so a bedside table with a lamp would have been nice (or maybe just 25 watt bulbs). But really, I didn't go for the room. Clean was enough. So far as the spring and pool, I would have loved my own tub, but the pool was clean and warm and the water clearly from the spring just across the river (which is well marked DO NOT TOUCH as it is 180 degrees coming out of the ground!), and I had plenty of space to stretch out and float. I floated and played in the pool 3 times in my short stay and each time was wonderful. There were other people but they stayed to themselves and it was never overcrowded. I didn't go to the upper pool, which in hindsight I really wish I had, but I will go back someday to do that. It was lovely and felt more private. I was happy enough with the food truck on premises. The operators were lovely, the food good. I wish there had been more food options available onsite, but we knew this would be the case so brought some snacks and foodstuffs. The fridge and microwave in the room were clean and very usable. The Lodge did serve a large and varied continental breakfast, which included many different types of bagels, muffins, yogurt, fruit, juices, and with some hot options (I had biscuit and gravy, but they offered egg and sausage burrito's). The coffee was good! But you only get an hour, so be sure to be up by 7:45 because it ends at 8:45. AND, the food available a few miles away was great, went to Obsidian at McKenzie Bridge the next day and it was a great experience. So Overall, I say, Heck yes. Amazing place and loved the springs. Don't go for luxury, go for the environment.

Nasty. Kerri said she saw these photos I posted already and said there was nothing wrong with them. Asked twice for clean sheets since there were brown stains on them, which Kerri claims is a lie. Called me the b word over the phone and hung up in a huff

Wow, so incredibly rude on the phone just now in trying to make a reservation for a Monday night. I am told that I'm unable to stay with having a Four Wheel Camper pop up camper on the back of my truck, as I either have to "plug in" for an RV site or physically have a tent on the ground. I explained multiple times that I was looking for a drive up tent site but that my camper is fully self contained and the lady on the phone told me either one of those options is mandatory. I even joked about whether or not I should bring a dummy tent to put out on the ground next to my truck and she responded rudely about how that was unacceptable and that I cannot sleep in my vehicle. You've got to be kidding me, Belknap? I'm looking to be a polite, responsible patron of your establishment and I'm greeted with rudeness? If anyone at Belknap actually cares to call and discuss this with me, please feel free to reach out. Otherwise, good riddance...

The only thing that is good about this place is the hotsprings. Both pools are refreshing. The lower pool is kept up pretty well. The upper pool is just trashed, loose rocks around the pool. For the amount you pay up keep should be possible. A lot of the fountains are broke so the water is just stale. The front counter workers are just plain rude and don't want you to be there.

See the pictures for where to experience living in an amazing * hole for just $175 Dirt, dust, spider web all around you. Be careful, staff there would bark at you easily. Stay safe on the icy bridge because nobody will tell you this until you fall. Last but not least, allergy might be your surprising souvenir for you wonderful trip! #Stay safe #Hotel: Too big to fall

Let me start by saying my husband and I have been to Belknap many times. I wrote a review that was VERY critical of the from desk staff. My review is Under user name Heidi Smith. As you will see actual name is Ellie Voorhies. Go to the Terrible reviews Its the first one and it has the wrong date it was 2021. The reason I am posting this is because we HAVE BEEN BANED FROM STAYING AT THE PROPERTY!!! SO I was Wondering how many other people that gave a negative review have been banned ! Instead of addressing me when I wrote the review 1 year and half ago. They never reached out to me. I made reservations for this week and found out . I am going to duo some Research and fined out if this is even legal. PLEASE LET ME KNOW IF YOU WANT HERE IS MY Email SIDMONSTER71@GMAIL.COM OR POST ON THIS SIGHT. THANK YOU, Ellie VOORHIES I

Do Not Stay Here. Front Desk Lady is the rudest person I have ever dealt with. I tried being extra nice, figured she may have been having a bad day but nope. This place needs a good management over haul. She makes up her own rules and is just RUDE. Read other reviews about her, I am not the only one out there. Is she Racist? Yeah probably but she does not deserve to work as anykind of service person. The maintenance people are good just the front desk lady is horrible. If only the water was all mineral hot springs but they are just clorinated hot swimming pools which makes it that less special. Save your money and go spend it else where.