Tom Stafford
Google
Difficult to score this as it is a mixed bag, but here goes.
The location is great, right by the river. The furnishings are also very pleasant. When we turned up on a Friday evening without a reservation we were seated straight away and it was all going very well.
Then the food arrived. I won't go into detail but there was a major problem with the kitchen and one of the dishes should never have been allowed out, while the other was just ok.
Why 4 stars? Because stuff happens and the front of house really did make an effort to put it right. First they checked what had happened, apologised profusely and offered whatever I wanted from the menu which came promptly, was fine, and wasn't charged(the offending dish wasn't either, obviously). There was also a minor issue with coffee which again was put right straight away.
I hope the kitchen malfunction was a one-off. Excellent front of house don't deserve to be let down like that, and I would go back.