Hayden S.
Yelp
Disgraceful... Please keep in mind this review is only based on the Kawana cafe, NOT the Mooloolaba restaurant.
We went to the Kawana cafe for breakfast (01/06/14) and, in what was a insight of things to come, the wait staff seemed put out at having to find us a table. Even though the cafe was only half full, we were informed at how exceedingly busy they were, and it took until we were seated for the waiter to tell us half of the products used in the menu were also out of stock, something that really should of been mentioned prior to us being seated.
After having to rather loudly intimate to another waiter we would like to order as we had been completely ignored for at least ten minutes we finally managed to order coffee and breakfast, it took another conversation with the same waiter 35 minutes later to ask where our coffees were, let alone our food. He again informed us about how busy they were, though did rudely tell me it was not their fault they were slow, even after I pointed out the table of twelve next to us had come in after us and had ordered and been served in the interim, the waiter somehow insinuated it was our fault! We were not even offered any kind of apology then or at any stage of the "dining experience" which as someone who has previously worked in hospitality, found completely unbelievable. The other issue we had was the personal hygiene of the two male wait staff did also leave a little to be desired... even in outdoor dining.
Will be avoiding this place like the plague, which is a shame as we are locals and have been frequenting the Mooloolaba restaurant for roughly the last 15 years, and would and still will choose to eat there rather than majority of places on the Coast... Again this review has no bearing on the Mooloolaba restaurant.