Bella Vista

It was one of the opened restaurants at Mariazell around 7-8pm. We had pizzas. Not a good experience. The whole city with the restaurant looked like a decoration from walking dead. The bear was perfect.

One of the few places open on a Friday evening in the off-season in Mariazell. Unfortunately the waiter was overtired, too much on his mind. He does his best, but the haste he imposes is not conducive to the relaxation of guests who have come to eat in a good atmosphere. The waiter is also a cook - you can infer a lack of hands to work. The food is average. The menu is so huge that you should not expect everything to be fresh. The place could use some renovation. Or a proper cleaning. I haven't seen such dirty, formerly white walls in the corridors for a long time. Very good coffee.

We visited this restaurant with my husband and our young son, hoping to enjoy a nice dinner together. Upon arrival, we asked if there was a table available. After a long pause, we were told that there were no free tables, but we were welcome to order takeaway. While we were browsing the menu to consider that option, a larger group (around 9 people) walked in. We even had a brief, friendly conversation with them, during which we mentioned that we couldn’t get a table either. To our surprise, just moments later, the staff seated them—despite the fact that they also hadn’t made a reservation. The place seemed cozy and the food looked promising, but we never got the chance to experience it. We were left feeling humiliated and treated unfairly. After what happened, we no longer felt comfortable ordering food to go, and we decided to leave. It was very disappointing to see that in the hope of higher profit, they completely compromised their integrity. We expected hospitality, but instead were made to feel unwelcome and insignificant.

Exremely poor communication. Overrated. (In the meantime I got a response which just proved my point even further! The booking of the table outdoors for 7 had been previously confirmed via phone. It’s not expected to speak fluent English, but don’t make promises if you don’t understand what you’re saying. Also, google reviews are not just about the food. Cheers!)

Ridiculous waiting times! Orders take forever! There is one poor waiter (who was very nice and polite) but he has to take all orders, make and serve drinks and answer the phone for people ordering takeaway (who are prioritised over the guests in the restaurant). Took us over half an hour to receive drinks and 95 minutes to get our food. Please hire more people!!! Even though the food is decent, the waiting times ruin the whole experience.

Great pizza (one of the best I ever had) and lovely staff. Amazing 👌🏽

Highly recommend this restaurant! It was one of the only restaurants we found open on a Sunday evening in the off-season. The food was fantastic, and the service was even better. The garlic cream soup was my favorite, so delicious. The pizza was wonderful, as was the pasta. Our waitress was so kind and attentive, and very patient with us when we realized it was cash only and attempted to find an ATM, but none were available to us, so we had to scrounge together all the euro we had to pay and tip her. We only wish we could have tipped her more! She was so sweet to our kids as well - she made sure they got dessert and gave them candy on our way out. They were very happy! If we visit the area again, we will definitely come back to Bella Vista. Thank you for a lovely dinner!

Only cash, the pizza was alright, proces also reasonable, especially in this region.

BEST - PIZZAS - EVER! and I am NOT exaggerating lol. We all thought the same of it! The crust is simply perfect, the fillings are fresh (the tomato sauce is home-made and even the artichokes aren't from a glass!), tasty (yummy mozzarella!...) and generously disposed all over their delicious pizzas. And for such a fair price! (Around 7-8-9€) You can even have a "small" one for one euro less... And for a girl it's more than enough ;) Their side salad are also really nice, without dressing if you don't want any and put yourself some oil or vinegar on... As for the staff: we have the kindest and most attentively of waitresses, she took care of her guests and was very comprehensive when we asked for small changes on the order. We all loved this place and will be back if we ever drive back to Mariazell!