BelleVue Deauville

I genuinely enjoyed my time at this hotel. The staff was incredibly friendly and helpful, they gave me great advices and always answered my questions! The restaurant is great too, breakfast may be limited, but for Cuban standards it’s okay. Dinner choices are delicious and there’s a bar which is open 24/7 so you can get coffee or drink. You can pay by card. The room was clean and I didn’t encounter any insects as some people mentioned. The bed was really comfortable I had a good sleep! Central location and wonderful views of the sea, many great restaurants and shops around. The complaints I could make are that some of the furniture is really old and broken, there was no hair dryer which made it hard for me and also sometimes there was no hot water.

The food was very repetitive three days after we arrived. There was no eggs for breakfast very minimum of cold cuts . We were very upset the evening that we arrived. There was no elevator, and are bed rooms |||Would be at nine and 10 Floor The service at the front desk was OK two of desk receptionist.Wore very nice and very welcoming the bar people were very nice the door attendant Alain was very nice man the other one not so much. The cleaning lady that took care of our rooms was very helpful and nice . The rooms wore very clean . it was an experience that we won’t do it again.

As an American Cuba hotels are on a completely different scale. For Cuba: They're really doing the best they can down there. There just isn't anything to work with. They tried their utmost. Service was impeccable. Food was scrounged and presented with pride. Rooms were clean and the view were spectacular. Sheets are clean and there's comforters for cold nights. Air conditioning exists and functions. This is one of the top five hotels in the entire country as far as I can tell, having just stayed in two of them. But on an objectively American scale? Half star at best. The building is falling apart. There's chunks of concrete missing from the stairwell on the 5th floor. The bathroom fixtures come off the wall in your hands. One of two elevators broke down while we were there. There was no hot water. The entire city of Havana is objectively post-apocalyptic, let alone the neighborhood this hotel is in. On the up-side there were no cockroaches... because I suspect they all starved to death decades ago.

I stayed at this hotel as part of a $700 all-inclusive, one-week vacation in Havana. The good: The location is excellent—quiet, yet still within a busy area, with some of the few good restaurants in the city within walking distance. My room (1105) had a stunning view, and the air conditioning worked very well. The TV was huge and brand new. I'm pretty sure a fire stick, etc would work. The rest of the furniture was pretty bare. The curtains kept falling and broke as soon as I opened the balcone. Internet is $0.22 per hour, but it was reliable both in the room and throughout the hotel. The hotel is fairly tolerant of non-registered guests at the pool. The pool itself is okay. Since the hotel offers inexpensive day passes, it tended to get busy with locals partying, loud music, and children playing throughout the day. The pool didn't really have any shade or lounge chairs. The design of the pool is also really strange in a way that half of it is very deep and the edge very high so everyone is stuck in half of it. Service can be hit or miss. The reception and room service pretty good but waitstaff quite disinterested but that’s typical of most hotels in cuba. I would definitely return and use this hotel as a home base in Havana. While there were reports of bedbugs during my stay, I did not encounter any—though I recommend inspecting your room on check-in, as you should at any hotel.

Dreadful! The rooms are disgraceful. They are crumbling and in such a state of disrepair to be unsafe. We could not shut the window. The was no hot water our entire stay, the generator was not working so there were power cuts. The reception staff are so pointless and unhelpful it is astonishing. They spend most of their time reading their phones. They were also dishonest. The breakfast room was full of flies.

We experienced a few issues during our stay, but what truly stood out was how quickly and attentively the staff resolved them. Every concern was handled immediately, and they consistently checked in to make sure we were comfortable. The location is excellent, and a special thank you goes to Dalila, whose care and professionalism truly made our experience memorable.

For Cuba, it's a 3 star hotel. It used to be a Casino back when it was first built. Complaints could be made on many things, but it's probably not that bad unless you expect Cuba to be like other well developed countries, and higher ratedhotels. It's very unlikely that I would stay here if I came for a vacation, cause there's probably better and more expensive hotels on the coastline for tourists. I was there with a group. I liked the workers at the hotel as they were friendly. I felt safe in this hotel. I even sat outside one evening on the sidewalk until about 10pm, and all was well. The hotel has some beautiful areas, and I enjoyed myself. When coming to Cuba, bring patience and a kind heart. And get a balcony room for a better experience.

I had one of the worse experiences in my life in this hotel! The rooms are decent, hot water AC clean sheets but they are run down! As far as the staff goes omg I will never rent there just bcuz of the staff they are disrespectful they talk to me horrible the service was something I wouldn’t expect. 3 different men disrespect me while I was there. If they change the staff it would be allot better! Good luck if anybody rents from this place!