Bellevue on the Lakes

Unsure why there are so many positive views for this hotel.|We were in a lakes suite. It was a very dated suite and had a musty smell.|As per photos they really need to consider getting new furniture. The bedsides had no lacquer left on them. The bathroom also had mould on the ceiling. Thankfully we were only staying one night. The room was also quite expensive for what it was.|Be aware there are no lifts as well.|Definitely try to find somewhere else to stay if visiting Lakes Entrance.

Fantastic location, friendly staff, very clean property, comfortable bed, lots of extra little benefits such as toiletries, extra towels etc. The spa bath was a novelty but very nice. You felt safe and we had a beautiful view. The only slight disappointment was the lack of lifts. We were two young and healthy individuals so we honesty don’t start looking at the description for ‘access’ on the website but half their rooms are on the first floor with no lift. Fine if you are fit and healthy and have an over the shoulder bag for a one night stay. We were staying one night but travelling Australia for 3 weeks so had two large heavy suitcases and it was quite a mission to get them up 18 steps. More information on this outside of the ‘access’ section of their website would have been useful when booking to request a ground floor room. Mentioned this in a very friendly way when exiting and reception staff seemed to get very defensive which is disappointing. I made it clear my recommendation was not to install lifts (that is not practical or cost effective) but to just give more information. I believe that the defensive tone is because this is not the first time it has been mentioned. I got a sharp ‘it is on our website’ but I booked via Expedia. I wonder if when allocating rooms, they may drop customers a line and let them know ahead of time to save an unnecessarily difficult experience or mention it on check in? Providing information is easy, free and an easy adjustment for any establishment to make to improve a customer experience. That being said, other than this inconvenience, the property is GREAT, really good value for money, well positioned and we really enjoyed our stay! Thank you!

We only stayed one night in an Executive Spa suite whilst travelling through Lakes Entrance. Our room was large and the bed comfortable. Whilst we did book the spa suite we did not use the spa with its wall cut out so that you can see the tv from the spa. The only real con was we that our room was situated on the Esplanade which meant the room was adjacent to the public footpath so you needed to have the privacy blind down in case a tall person walked past.

Check in was a breeze even after hours, the TV and heater were on when we arrived which was a nice touch as it was cold outside. Location for us was spot on. The 2 bedroom apartment had everything we needed and was clean and very spacious. Close to everything. Would highly recommend.

It was a truly wonderful experience! From the moment I arrived, I felt welcomed and cared for. The rooms were immaculate, stylish, and incredibly comfortable. The staff was attentive and friendly, always ready to assist with a smile. The hotel’s amenities made the stay even more enjoyable, and the location was ideal for exploring.

I went for a business trip staying overnight only. |Great location, plenty of private parking, rooms fully equipped, comfortable, pretty and functional.||There is a restaurant attached to the hotel for easy meals. Only 2 min away there is an EV charging station and supermarkets. ||Service was fast and friendly.

Our travel agency booked the hotel. When we read the reviews, we were a bit skeptical at first. But everything was perfect for us. We received a friendly welcome and helpful advice at reception. The hotel was very clean, and the facilities were well-maintained. The room was large and immaculate. Despite the bad weather, we thoroughly enjoyed our stay.

We stayed at the hotel and noticed several issues with the room. The water wasn’t draining properly at the wash basin, and the shower had no exhaust fan. We reported these problems to the staff, and they assured us they would fix them immediately, but nothing was done. Additionally, the room wasn’t clean, and the bathroom was in particularly poor condition.