Navigate46591568852
Google
The location of the Bellotto Hotel is excellent: right in the old city, with many attractions within walking distance.||||The lobby wasn't to my taste: very white, extremely bright lighting, and unappealing furniture. The bar also felt quite cold and uninviting, one of the most impersonal I've ever seen.||||At reception, there were two friendly men. However, the service did not meet the standards. For example, the air conditioning manual was only in Polish, with no explanation provided.||||The room was spacious and fairly nice, though again, not really to my taste. The lights glowing behind the bed didn’t feel very stylish.||The bathroom was just okay. There was no separate shower, only a bathtub with a curtain, which gave it a somewhat cheap appearance.||||The bed was fairly comfortable, though I found the pillows quite horrible. Unfortunately, the only alternative was an orthopedic pillow.||||Housekeeping was inconsistent. At arrival, the teacups were sticky and stuck to their saucers, and there was still water left in the kettle. After the first night, the towels weren’t neatly placed back on the radiator. The toilet paper holder was also loose. These are details that should be checked regularly by a second pair of eyes.||||Breakfast was fine. Enough options and the quality was quite good. However, if you're tall (1.75m or above), it's not so easy to reach the buffet, as a panel blocks your view. That said, the lady who served us on the second and third mornings was very friendly.||||Overall, service was mediocre, though this seemed to be the case in much of Warsaw. Still, this should be easy to improve: greet your guests when they pass by, smile, and make an effort to ensure they feel comfortable. Given the high price, I’ve stayed in other hotels that were more comfortable and offered better service at a lower cost.