Ben Thanh

Wonderful restaurant! My husband said his pho was excellent. My beef with broccoli was also excellent. The wait staff was amazing and friendly.. highly recommend!

I've been meaning to make a review for Ben Thanh since I've been coming here before the pandemic. This was my first visit since. I came here for lunch and ordered a few items. Chicken pineapple fried rice, beef/vegetable, chicken, and 2 soups with beef/chicken skewers. The only issue was the chicken fried rice had no flavor, the pineapples weren't juicy and the rice/chicken wasn't seasoned. Otherwise everything tasted fantastic! The chicken with fish sauce was flavorful, the beef with vegetables had a great sauce, and the soup broth was bursting with flavor. Skewers were cooked well and seasoned. I also didn't feel sick/that gut feeling from eating a lot of grease, very fresh food. Service was kind and professional. They offered me a lot of support with the menu and helped me select some good items. Very tentative to my needs. I ended my visit with a super flavorful bubble tea! Can't go wrong with one of those. My whole experience, I give it a 4/5. Unfortunately I remember a lot of these dishes being much more flavorful and my pineapple rice was lacking seasoning but I would still be back! Thanks Ben Thanh!

I’ve been a regular customer here for years, mainly ordering for my dad, and I usually have good experiences. But what happened today was really disappointing and honestly upsetting. I placed an order and was told it would take 15–20 minutes. Not even a few minutes later, I called back to cancel due to a sudden change. Instead of simply helping me, I was questioned about why I wanted to cancel. What made it even stranger was that they claimed the food was already ready, even though only a few minutes had passed. It felt like I was being pressured, almost forced, to come pick it up. I was even asked, “Are you going to come pick it up or not?” in a tone that didn’t feel professional at all. Then the manager got on the phone and made the interaction worse. She brought up “past years” of cancellations (3 times) which confused me since I order regularly and haven’t had an issue like this. She even told me I can’t order the next time or at all, which was hurtful and uncalled for — especially considering I had just ordered from them the day before with no problem. I was simply trying to handle a quick change for my dad. I didn’t expect to be spoken to like I was doing something wrong. I’m not writing this to be negative, I’m writing this because customer service matters and you never know what someone is going through. Even if you’re having a bad day, it shouldn’t be taken out on customers. I genuinely hope management reflects on how situations like this are approached moving forward.

Great food and tasty. Accommodates a larger group. Shareable portions, and in general a good place to dine. A little expensive though.

Got take out this time on Uber eats. We usually go in to eat but it was late. I’m impressed by the packaging and attention to details. Most places would have leaks because the broth spills but it’s so well packaged and hold liquids very well! We got flank beef pho, siu mai, and Thai spring rolls (sometimes we get the calamari and pad Thai). The noodles were separate from the broth (so it doesn’t get mushy) and there was a lot of beef and soup! They even had bean sprouts, chilli, lime, and Vietnamese basil on the side and hoisin sauce and hot sauce in a small container. If you don’t like spice ask for them separately because they put the sauces in the same container. Everything was hot, fresh, and tasty even the rolls were crispy which was surprising! I put some photos of take out and in person for comparison.

First time at Ben Thanh restaurant. We came here as my wife's recommendation... what a great idea it was. We ordered for takeout. We were able to order ahead. The lady on the phone was very helpful while ordering and even gave us some suggestions. She was very polite and professional. The food was amazingly delicious. I can imagine that if it was this good for takeout,l... how awesome and delightful it would be to dine-in. I will definitely come again and will want to enjoy the dine-in experience. Fully recommended 😉😁😎🤟🏻🇨🇦🍁

Service was very rushed during a very quiet hour. Waiters were rude, answered very passively after asking for an update on our order. Did not give us time to finish food — went straight to handing the payment terminal not even after 5 minutes after finishing food. Keep in mind others customers were being treated very differently. Past visits here have been much better, disappointed from the service and food was ok.

Clean restaurant and really nice staff. What really stood out was how quickly the food was prepared. Took less than ten minutes from order to service! Food was delicious.