Barbara S.
Yelp
This is the place to stay, if in the area! I was researching places to stay in northern California along highways 101 & 1, during a road trip from Oregon to California, and was very discouraged by how unappealing all of the hotels sounded. The cities themselves did not sound safe, based upon crime rates. I then came across the Benbow Historic Inn. They state that Eleanor Roosevelt, Cary Grant, Spencer Tracy, Herbert Hoover,... all stayed here. It does look like a place out of time. You are in the middle of the redwoods, and this inn has gourmet dining, in a beautiful setting, comfortable rooms with a decanter of sherry and two glasses waiting for you, tea, scones & music every day at 3:00, if you are there at that time, a large sitting room/library with many areas to sit, along with tables with puzzles on them, a chess board, a baby grand piano, etc. Outside is a fire pit, and a lawn with some lounge chairs & twinkle lights strung around the trees,..... It is a place you can relax, unwind, feel like there are many areas to explore, and a place to feel safe, whereas many of the other hotels/cities in the area come with warnings.
We were only there 1 night, and missed the tea & scones, and almost missed our dinner. For dinner, we ordered an appetizer that was grilled watermelon with sliced mint & feta cheese & balsamic vinegar drizzled on it. It was so delicious! I have never had warm watermelon, but it was so worth trying! Excellent! Their butter balls for the bread had black salt sprinkled on top. I've never seen that at a restaurant (or anywhere!). I had salmon with a blueberry compote on top, and we also had the eggplant dish. Both were excellent. We had a dessert that was a waffle, with peach slices on top, a scoop of vanilla ice cream on top, with a caramel/brandy type sauce drizzled over it. I don't often get appetizers or dessert with my meals, but it all sounded so different and delicious, and it was!
After driving all day, this place was an oasis of relaxation & beauty. It has so much charm, it was actually a highlight of our long driving adventure. I would definitely always stay here if driving along these roads again. In fact, I would extend my stay for at least a couple of days to enjoy the experience even more.
The one point that I was not thrilled with was at breakfast the next morning, we arrived 20 minutes before the end, as there were several people in line ahead of us to check out of the hotel, so it was not quick process. We placed our order, and had some water. We were facing a full day of driving. I realized the waiter had not asked us what we would like to drink, and we had not ordered any coffee or tea, which would help start our long day on the right foot. I asked the waiter if it would be possible to have a cup with our breakfast. He said "No, it was too late. We could have tea at 3:00, during their tea & scone timeframe". We would no longer be there, and being told we can have coffee or tea 5 hours later is really unacceptable, especially as we arrived within the stated hours of breakfast. Not only that, but a 2nd waiter/bus boy came by and started to take away our filled water glasses along with the plates that we were finished with. We can't have coffee or tea or juice, and you are going to take away the one drink we have while we were still drinking it! I realize that some staff may be getting off work or needing to move onto other tasks, but then the restaurant should hire extra staff to cover the remaining customers trying to enjoy the meal that they paid for (it is not a free meal included with your stay). I even left a very good tip, as I was still enjoying the atmosphere of the place, but I really should not have done that, as the waiter so did not try to exert any added effort. It was a very classless move on the waiters part, at an inn that had so far enthralled us with it's charm. There are no Starbucks or Pete's Coffee places that you can drive by and get some caffeine for your long day.
I would have given this inn 5 stars, as I feel it had so many unique & delightful attributes, above and beyond many hotels, but I do want the hotel to look at how their wait staff treat their customers, rushing them off & not fully serving them, so they can leave, when we were only eating a quick breakfast before driving another 8 hours on the road; not having a lingering meal. We had arrived within the open time frame. It leaves a very bad last impression on an otherwise enchanting stay.
So, for those considering staying here: I highly recommend doing so. It feels like you are back in time, when attention was paid to the details for an elegant, classy stay.
For hotel management: please take a look at how the wait staff is trained to treat customers, as described above, as it truly puts a taint to an otherwise incredible experience at the Inn.