Nilima R.
Google
ETA these people have attempted to now give me a misconduct review on booking.com. There was absolutely no misconduct. Literally the only thing they can be complaining about is the fact that I gave them a not positive review. AVOID!
I've stayed in plenty of backpackers in my time. This is not a backpackers. It's more like an airbnb with shared facilities. Completely impersonal, no service at all.
When you arrive you are confronted with a locked door and a sign saying check in at 2, absolutely no exceptions. I knew I couldn't check in early, but I expected a reception where I could leave my bag as I had to do things in Bendigo. At 1:58 I got texted keycodes for the front door and the bedroom door. So there is literally no staff onsite to check you in. The front door worked without issue, I had some difficulty with the bedroom door. When I called for assistance, nobody answered. About 10 minutes later I got a text saying that it should work. That's it. No call, no actual offer of assistance. I figured it out on my own.
There is also no secured facility to leave your bag on check out either. They just tell you to leave it in the dining room or living room. Apparently I should not be bothered about the 5 other rooms with complete strangers in them having access to my valuables.
The bed is so hard that my shoulders and hip were hurting after one night.
The room is cold.
I would not recommend at all.