Bequia Plantation Hotel

The location and property are nice. The staff are awful. They were completely disinterested in supporting us. They should they showed no desire to actually work. This is especially bad because we were one of the only rooms occupied in the entire property. To management and ownership: get competent and hard-working staff.

I recently stayed at Bequia Plantation Hotel , and I can safely say it was one of the worst hospitality experiences I've ever encountered. From the moment I checked in, the customer service was alarmingly poor. I booked their most expensive room, an ocean front cottage. When we got to the room, the view was completely blocked by the restaurant. They said they had no other rooms. I said I would dispute the charge and suddenly they had another room available. It felt as though my inquiries were a nuisance rather than the norm. The exception to the staff was Sherry Anne who was always smiling and helpful. She should train the entire staff. The situation was exacerbated at the hotel restaurant. The waitstaff was lazy and unresponsive, leading to a long and terrible dining experience. I witnessed other guests expressing frustration as well, and it was clear that the staff was unconcerned. I have traveled extensively throughout the Caribbean and understand the laid-back lifestyle. However, the wait time for a restaurant that’s regularly empty is completely unacceptable. The staff stood around and talked while showing their cell phones to each other. We stopped dining there after a couple of similar experiences. My girlfriend and I were not alone with our thoughts. We went on a snorkeling trip with Dive Bequia, which I would highly recommend. While, on board, my girlfriend started talking to two other people who were staying at the hotel. They were disgusted with the staff and were flabbergasted at their hotel experience. Overall, the service was consistently disappointing. The staff appeared unconcerned about guest satisfaction, leaving a lot to be desired in terms of professionalism and courtesy. Given the lack of proper customer service, I cannot recommend this hotel and would suggest looking for alternatives that prioritize guest experience.

The resort was nice, but fell short in a few amenities. The bed/mattress was super comfortable. The location was very good with a nice beachfront and access to a walking path to town, restaurants, and other beaches. Snorkeling off the beach was good, and it was nice to kayak. The beach attendant was nice enough to accompany me out on the small sailboat they had, which was a good idea, as the wind picked up and it was nice to have both of us on board to steer in the higher winds. Some amenities were missing, like a bar of soap or pump soap for the bathroom sink. The shampoos, conditioners, and shower gel while all with the same brand labels, had varying fill amounts and colors. They appeared to be evaporated or refilled. The restaurant was disappointing from slow service, incorrect orders, to lack of basic items. At one meal, 3 sets of salt shakers dispensed No Salt, yet rice kernels came out. The wait staff did not check in to see if things were working. The inconsistent service was consistent at lunch and breakfasts. The food was average to disappointing. Thankfully there are better restaurants within a 5 minute walk. My massage was good, but the spa wasn't very elegant. It lacked the ambience of most spas: no aromatherapy, no water or tea after the massage, and an incredibly hard massage table. The massage therapist was good though. The front desk was good at arranging pickup from and transport to the ferry.

Easier to get to than other properties...they have their own dock and also closer to ferry and mainland St Vincent. Pretty little beach with lots of moored sailboats in background. Great little spa...just enough. Lola, in particular, is fantastic (nails). Great massage too. Rest of staff extremely aloof and condescending. (eye-rolls very common). I think it might have to do with all the day traffic from cruises and boaters etc. When there were issues with room (many) they were very, very quick to respond as best they could. I would have preferred fewer issues in the first place. (Holes in door let in bugs, some beddng/accessories very stained/gross, poor toilet function, no hot water in shower, published "room service" not available during "special buffet nights"...you can then only get pizza. Previous guest things and obvious presence upon my arrival. Band on Tuesday and Friday loud but...if you like that...great. my room was okay in location but on "main thourofare" so people coming by all the time, loud music from restaurant/bar and laundry carts rumbling past. (I had requested a "quiet room"). Happens to me quite a bit as a solo traveller unfortunately. The one small sailboat only available if the "right person" was on staff that day (hasn't happened for me yet). Food choices not great. Housekeeping knocked on door starting at 8 am. No bottled water until second day. Not really any recommendations for day trips, like sailing,...referred to internet. Pool and grounds fine. Hopefully I will only have positive things to add from here on. 🤞 Visited sister-resort today. Completely different vibe...especially friendliness of staff and I was only there for 2 hours. So much potential with such obviously cynical and burned-out staff here. What a shame. Thanks for the amazing spa experience ladies! 🐰🐷

This was our second year staying at Plantation and as before we had a very relaxing and enjoyable stay. We stayed in cottage 12, and found it to be extremely comfortable with a HUGE supersize bed, a well appointed bathroom with double sinks, a welcome and separate dressing and kitchenette area rounded off with a lovely verandah from where we enjoyed our mornings watching the sea lap the shore whilst drinking a cup of coffee.||The pool is beautiful and the beach one of the best on the island with a calm turquoise sea and easy to walk in sand (for those who worry about such things or with mobility issues etc) - compared to Friendship Bay where there is a more turbulent shoreline with frequent sargassum this side lends itself to easier swimming and enjoyment (in my opinion).||Whilst beach towels are provided they are quite worn and some of them I would not choose to use. I think the hotel should invest in their own signature towels and ensure they are kept in good order with no stains/bleach marks etc and in turn would assist in identifying who are resident guests on the beach.||I must give a specific shout out to Tia and Kim from the restaurant who always engaged with us, and truly delivered a professional, efficient and friendly service, thank you.||The staff, on the whole, are extremely pleasant with warm smiles and are very friendly. However, there were some issues in the restaurant where some of the staff seemed uninterested in being there, were at times inattentive and lacked any warmth which at times made you feel a little unwelcome. There was a regular list also of what was not available from the menu which could be frustrating. At breakfast we felt we had to keep asking for top ups of coffee and tea and a lack of attention to providing milk.||All in all we thoroughly enjoyed our stay and look forward to our next visit!

This was such a beautiful spot. It took a plane an boat ride to get to this little protected spot. Although the beauty of the area and water was 5 stars everything else was such a disappointment. The moment we arrived water bore room booked was not a water view at all. The pool was ancient and the grounds unkept! The food was something you could pass on but the worst was the staff. Unpleasant unfriendly and actually annoyed when you would speak to them. I have been to several places and NO I have NEVER experienced such rudeness. Such a great location but highly recommend staying elsewhere. Several other beautiful hotels we found nearby DONT waste your money.

My husband and I stayed at this hotel and absolutely loved it. We had room # 12, which I highly recommend for a couple. It's an end room, with a huge walk in closet, comfortable bed and lovely patio outside the door with a wonderful view of the sea. The staff was excellentd and the breakfasts were outstanding. The pool was very clean and it was a quiet spot to read and relax. Swimming at their beach was perfect too and the hotel's location was so convenient to the walkway to town and Princess Margaret Beach. We had a fabulous time!

Bequia was the lunch stop for the Fantasea tour that included Mustique. And it was a very good choice. So here, I am only reviewing the Plantation House Restaurant. While there were about 4-5 choices as part of the tour, my selection was the Curry Chicken with rice and potatoes. The chicken had good island flavor, was tender and bursting with spices. Service was excellent.