Berjaya Langkawi Resort

Excellent stay at Berjaya Langkawi! Even though we experienced a water leak from the roof during the night, the staff handled it superbly. Within an hour, we were moved to an upgraded room, and they even gave us a dinner voucher as a gesture of goodwill. Truly excellent customer service — fast, professional, and caring. The resort itself is beautiful, surrounded by lush greenery and offering a peaceful escape from the city. The architecture blends with nature, and the landscaped gardens are perfect for a quiet stroll. Rooms are spacious, comfortable, and designed to maximize the stunning views. Dining is a highlight, with a restaurant serving both local specialties and international favorites. Breakfast is generous, and our complimentary dinner was delicious — fresh, flavorful, and beautifully presented. The location is ideal for exploring the surroundings. Just a short trip away, the scenic cable car offers breathtaking views over mountains and forest, with observation decks and nature trails at the top. Nearby villages offer local handicrafts, tea houses, and even a small museum highlighting the region’s history. Overall, it’s a resort that combines comfort, nature, and outstanding hospitality. The quick and thoughtful handling of our issue turned a minor inconvenience into a truly memorable stay. Highly recommended!

We are just returning from a wonderful five day stay in a family chalet at the Berjaya Resort and highly recommend it. Our daughter is celiac and it can sometimes be difficult to find options for tasty non-gluten contaminated food. The hotel was fantastic in this respect and they are clearly used to dealing with guests that have special nutricional requirements. Soon after arriving we sat down for lunch and met the Executive Sous Chef Khairil Johari who has a lot of experience. Chef Johari looked after our daughter throughout our stay, personally taking her orders and preparing her meals. Not only did she had no signs of gluten contamination but everything was really tasty. He even prepared some items off-menu including an amazing chocolate lava cake. We also really appreciated how friendly Chef Johari and all of the staff were - this really made the whole holiday very special. Apart from that the resort is amazing, with great service, seven families of dusty leaf monkeys that we looked forward to seeing from time to time, a lot of different activities to choose from, a very good on-site store and a private beach. It is also located in walking distance from the cable car. Our only small criticism is that the standard family chalets are in need of a little renovation and modernization but are still good value for money.

We had a lovely relaxing holiday at the Berjaya resort in Langkawi and stayed for 9 nights. The surroundings were surreal and it felt special to be staying in the rainforest. The Dusky leaf monkeys were captivating to watch as were the hornbills. The chalets with adjoining rooms for our teenagers were comfortable and clean. ||All of the team working at the resort were hospitable, friendly and always smiling. We loved our drivers who would take us to our chalet in the shuttle bus 🚎 A big shout out to Ridhwan and all the crew who work so hard 👏🏼||The food was delicious with a good variety. Restaurant staff were polite and friendly. Roti Canai chef is a star, very skilled and always smiling. Fresh fruit juices were a treat at breakfast. The traditional Malaysian desserts were lovely and my favourite was the sweet coconut and butter pancakes 😋 ||Unfortunately, the cable cars were closed during our stay but we regularly walked to the oriental village and enjoyed trying some of food and drinks being sold in the kiosks, Mango juice, coconut shake and iced milk tea were outstanding!

Loved my stay here - initially in a rainforest room then a sea view room for the last two nights Staff can’t do enough for you. Good breakfast - resort is huge ! Close to the cable car and easy to get a grab around the island. Clean beach and beautiful views - so much nature here to see! Flying lemurs, dusky leaf monkeys, macaques, monitor lizards - amazing

Berjaya is a nice resort but the rooms are in need of a serious upgrade. I would say its more of 3 star hotel if you are staying in the rainforest chalet.If you want to get a better experience, the sea view chalets are much better. On the second night we saw a cockroach which I recorded and showed the manager. He only seemed to be more concerned when he saw that we had a video I think. After Spraying the room the manager said that we could stay in the room or alternatively move to a joined room which had another family on the other side of the conjoining door. That was a downgrade offer since it means less privacy. I was disappointed since we saw a cockroach!!!! After a bit of push back we were upgraded to the sea view room which was amazing. It was available so not sure why it wasn’t offered straight away. However, the assistant manager did get us into the sea view chalet really quickly after, which made up for it in the end. Other than that, the food options were really good and staff were overall friendly. Beach is really nice and the buffet dinner at Dayang cafe was always lovely. They change up the menu each night which kept things interesting.

Exceptional Experience at Berjaya Langkawi Resort My stay at Berjaya Langkawi Resort was nothing short of outstanding. The level of service provided was truly above and beyond, and I’m incredibly grateful to the entire team for their dedication and attention to detail in making our stay memorable. From the moment we arrived, the staff made every effort to ensure the comfort and happiness of me and my family. Due to a personal preference, I was not entirely comfortable staying in the rainforest chalets. Understanding this, the team kindly arranged for not one, but two room changes — eventually relocating us to beautiful seaview chalets that made our vacation even more enjoyable. This gesture alone speaks volumes about their genuine care for their guests’ well-being. I would like to extend my heartfelt thanks and appreciation to Mr. Farez, who personally checked in with us throughout our stay. His warmth, professionalism, and constant willingness to help made a big difference and left a lasting impression. Thank you again, Berjaya Langkawi Resort, for such a remarkable experience. I highly recommend this resort to anyone looking for a relaxing and guest-centered getaway. Warm regards, Mohanad Hamed Ali

I recently stayed at this resort for 4 days and 3 nights, and it was a unique blend of seclusion, nature, and relaxation. Nestled in the jungle with a private beach, individual rooms scattered across the lush landscape. **Highlights:** ✔ Exceptional service—friendly, attentive staff. ✔ Impeccable cleanliness despite slightly dated facilities. ✔ Serene, uncrowded beach perfect for relaxation. **Downside:** ✖ The property feels old but well-maintained—don’t expect modern luxury

We recently stayed at the Berjaya Resort Langkawi and unfortunately, our overall experience fell well below expectations – especially when compared to other 5-star hotels in Malaysia. The resort is clearly very dated, with no signs of renovation or upkeep. The condition of the facilities does not reflect the rating it claims. The food was especially disappointing. Across all dining venues, the quality and variety were lacking and did not come close to what we experienced elsewhere in Malaysia at the same star level. A notable exception was the Thai restaurant – which requires a reservation. It was beautifully located, the service was excellent, and we ended up regretting not dining there more often. Speaking of service, the restaurant staff (outside the Thai venue as well) were always very friendly and did their best to accommodate us, which we greatly appreciated. Unfortunately, this level of hospitality did not extend to the infrastructure: the Wi-Fi was extremely unreliable throughout our stay, with constant connection issues. What truly stood out, however, was the natural setting. Being surrounded by rainforest and wildlife is a unique and beautiful experience – monkeys, tropical birds, and other animals could be observed in their natural habitat, something you won’t find in many other resorts. The beach was fairly clean and the sea calm, offering a peaceful environment for swimming and relaxation. The sports activities were also a highlight – we especially recommend the jet ski. However, these positives couldn’t make up for the overall lack of comfort and quality. The rainforest chalets were really not worthy of a five star hotel. Especially when it rains (which it often does), they become less of a retreat: musty smells, poor insulation, and leaks make it hard to relax indoors. All in all, the resort could have incredible potential given its stunning natural surroundings – but without significant renovation and improvement of the culinary experience, amenities, and room comfort, we would not return nor recommend it as a relaxing Holiday.

I was contacted by the General Manager with respect to the problemI have experienced during my vacation to this resort. I offered me a reimbursement of some costs I have borne but never carried out such reimbursement. Well,the resort is well-located but the staff is very unprofessional and this is something unforgivable for a 5-star hotel...or a place that would like to be a 5-star hotel but is not! Stay away...you have a lot of better choices in Langkawi!

Berjaya Resort is one of my absolute favourite places to stay. I stayed here in late 2014 with family and stayed for about 4 days. It is within walking distance to oriental village and sky can and a short taxi ride away to Langkawi night market (must go!!) Service was excellent from arrival, staff were more than friendly and accomodatiNg and never too busy to offer you help. The resort has a beautiful over the water restaurant that is romantic and intimate. Breakfast and lunches (and dinner) are also served in the main restaurant near the reception. Excellent selections and great value. There is a gym in the resort if you are inclined and the pool is a good size. My favourite part of this resort is definitely its location and commitment to the environment. I highly recommend you take the morning and evening walking tour, we learned so much about all the local wildlife in these free tours than we would have in a classroom or other paid tours. Most guests will even do repeat walks, as you will see different animals at different time of day. The next morning after learning about 'spotting' we made an effort to go for an early morning walk to spot the shy dusky leaf monkeys! The tour guides will even tell you funny stories about the local animals antics. There is even a resident and the resort who doesn't miss the daily walk even after years of visiting. Just Remember to lock your windows and door watch out for those cheeky monkeys!!!

Very nice 5 star big resort with over 400 rooms and suites, 4 restaurants, 3 bars, a lounge, and a pretty huge swimming pool in the main recreation area. A lot of cool activities from sports to yacht cruises, wifi a bit limited but the staff was friendly and helpful