Berjaya Langkawi Resort

I recently stayed at this resort for 4 days and 3 nights, and it was a unique blend of seclusion, nature, and relaxation. Nestled in the jungle with a private beach, individual rooms scattered across the lush landscape. **Highlights:** ✔ Exceptional service—friendly, attentive staff. ✔ Impeccable cleanliness despite slightly dated facilities. ✔ Serene, uncrowded beach perfect for relaxation. **Downside:** ✖ The property feels old but well-maintained—don’t expect modern luxury

The setting of this place is incredible and the staff are all lovely. Everything worked seamlessly for us. Lots of incredible wildlife, the place is taken care of to the highest standard. Staff were amazing in spite of quite a few rude guests we witnessed. Rooms amazing and value for money. The shuttles were great and we never waited more than 5 minutes. Pool is lovely, and never felt busy in the day-it got very busy in the evening. Breakfast was chaos which was the only downside. Thai restaurant was incredible!

Berjaya is a nice resort but the rooms are in need of a serious upgrade. I would say its more of 3 star hotel if you are staying in the rainforest chalet.If you want to get a better experience, the sea view chalets are much better. On the second night we saw a cockroach which I recorded and showed the manager. He only seemed to be more concerned when he saw that we had a video I think. After Spraying the room the manager said that we could stay in the room or alternatively move to a joined room which had another family on the other side of the conjoining door. That was a downgrade offer since it means less privacy. I was disappointed since we saw a cockroach!!!! After a bit of push back we were upgraded to the sea view room which was amazing. It was available so not sure why it wasn’t offered straight away. However, the assistant manager did get us into the sea view chalet really quickly after, which made up for it in the end. Other than that, the food options were really good and staff were overall friendly. Beach is really nice and the buffet dinner at Dayang cafe was always lovely. They change up the menu each night which kept things interesting.

Exceptional Experience at Berjaya Langkawi Resort My stay at Berjaya Langkawi Resort was nothing short of outstanding. The level of service provided was truly above and beyond, and I’m incredibly grateful to the entire team for their dedication and attention to detail in making our stay memorable. From the moment we arrived, the staff made every effort to ensure the comfort and happiness of me and my family. Due to a personal preference, I was not entirely comfortable staying in the rainforest chalets. Understanding this, the team kindly arranged for not one, but two room changes — eventually relocating us to beautiful seaview chalets that made our vacation even more enjoyable. This gesture alone speaks volumes about their genuine care for their guests’ well-being. I would like to extend my heartfelt thanks and appreciation to Mr. Farez, who personally checked in with us throughout our stay. His warmth, professionalism, and constant willingness to help made a big difference and left a lasting impression. Thank you again, Berjaya Langkawi Resort, for such a remarkable experience. I highly recommend this resort to anyone looking for a relaxing and guest-centered getaway. Warm regards, Mohanad Hamed Ali

Had a wonderful stay.||We were visiting a beach destination with a child but we forgot to bring beach toys. But to our suprise the resort greated us with set of beach toys for the kid. We had booked the forest chalet for our 5 days stay and it comes with complimentary mini bar and snacks which was again a suprise as I have visited many resorts and hotels of this stature where it was always charged. ||Coming to the service, i should say managing such a big property is difficult but they have perfected it. The service was prompt as well as the buggy service.||We had booked the hotel with dinner options which I strongly recommend. All the restaurants are available if you book with this option and all foods are delicious. Specially the ambiance of phan thai was too good. This dinner coupon can be redeemed on ala carter and drinks also. There was also everyday complementary evening snack at the beachside resturant.||This is a total value for money property. It has lovely rainforest veiw, sea beach, kid play area and also near by egale nest veiw point.||I have only 1 suggestion kindly give TVs with youtube or other OTT options for kids and adults to watch.

Well, it just a short trip, I came here for LIMA’25. The place is quite far from the town or Cenang but they are just next to the Cable Car. I have stayed in many other places in Langkawi, in here, one of the most calm and quiet resort. So to those who prefer this kind of mood, here is the place to choose. My room is like at the end of the world, worry not they have buggy to pick you up and send you off to the lobby and it operates 24hrs. I stayed alone, although its quite creepy but its okay, just need to imagine myself going for a camping. The breakfast was good. Plenty of food. What a fantastic view from the restaurant. They have music band performances at night, you can come to the lobby and get some drinks there. The room was super clean and comfy. Be minded of the monkeys whenever you open the door. They don’t harm you, just that don’t simply feed any food to them, let them be what they supposed to be. Its their place. I would definitely love to come back here again some day. Thanks for the hospitality. Keep the quality higher.

We are a family of four with two kids aged 9 and 6. We stayed at the resort for three days and we all found the stay to be very comfortable and have no complaints whatsoever. We stayed in the one bedroom suite on water which has a great view of the ocean. The rooms were spacious and well kept. Though the resort is old, it is maintained very well. There is a variety of restaurants to choose from within the resort and the food at all the places was great. The staff was very polite and helpful.

Berjaya Resort Langkawi – A Beautiful Resort That Sadly Falls Short on Hospitality for Guests from the South Asian Region||We stayed at Berjaya Langkawi from 10 Jun to 13 Jun 2025.||Berjaya Resort Langkawi is undeniably a stunning property — nestled in nature, well-maintained, and offering the kind of scenic beauty that makes a vacation memorable. The resort itself has all the makings of a five-star experience. Unfortunately, our stay was marred by a consistent pattern of unwelcoming behavior that left us disheartened.||Let me be clear: none of the services were explicitly denied to us. However, at nearly every interaction, we were made to feel lesser — as if our presence was a burden rather than a welcome addition.||At check-in, we were informed of a mandatory security deposit, with no mention of an alternative to directly pay for services as we used them. It was only when we reached out to Fariza, the manager, that we were told this option was indeed available. Initially, staff told us that such deposits were standard practice “across all of Malaysia.” That’s not accurate. We had stayed at three other five-star hotels in Malaysia, including in Sunway resort Kuala Lumpur, Resort world Genting and Legoland JB, and none of them required such a deposit or treated the issue with such inflexibility.||Perhaps the most surprising moment was when we asked if we could take a look at the water villas before considering an upgrade. We were brusquely told to “go see the pictures on the website” — a rude and unhelpful response that didn’t match the courteous service we saw being extended to other guests.||There were several small yet telling incidents that collectively painted a picture of bias. When we asked for an aloo paratha at breakfast (a request that’s quite normal in international hotels catering to diverse guests), we were met with a lecture from the chef about placing orders a day in advance — something we didn’t hear being said to others making off-menu requests. A waiter once told us to fetch our own cutlery with a straight face, even as he smiled and graciously served guests from Western countries. On another occasion, a shuttle driver refused to help with handbags, speaking in a dismissive tone — again, a courtesy we saw extended to guests from outside the South Asian region without hesitation.||What hurt the most was not the denial of services, but the difference in demeanor — the smiles, warmth, and easy hospitality we witnessed being extended to guests from Europe and North America was noticeably absent in our interactions.||We sincerely hope the management reflects on this and works on training staff to treat all guests with equal dignity, irrespective of where they come from. Cultural sensitivity is not a favor — it's a fundamental part of world-class hospitality.||Room 1248 /1249||⚖️🙏||Warm Regards||Adv. Anuj Gupta|Advocate on Record|Supreme Court of India|

I was contacted by the General Manager with respect to the problemI have experienced during my vacation to this resort. I offered me a reimbursement of some costs I have borne but never carried out such reimbursement. Well,the resort is well-located but the staff is very unprofessional and this is something unforgivable for a 5-star hotel...or a place that would like to be a 5-star hotel but is not! Stay away...you have a lot of better choices in Langkawi!

Berjaya Resort is one of my absolute favourite places to stay. I stayed here in late 2014 with family and stayed for about 4 days. It is within walking distance to oriental village and sky can and a short taxi ride away to Langkawi night market (must go!!) Service was excellent from arrival, staff were more than friendly and accomodatiNg and never too busy to offer you help. The resort has a beautiful over the water restaurant that is romantic and intimate. Breakfast and lunches (and dinner) are also served in the main restaurant near the reception. Excellent selections and great value. There is a gym in the resort if you are inclined and the pool is a good size. My favourite part of this resort is definitely its location and commitment to the environment. I highly recommend you take the morning and evening walking tour, we learned so much about all the local wildlife in these free tours than we would have in a classroom or other paid tours. Most guests will even do repeat walks, as you will see different animals at different time of day. The next morning after learning about 'spotting' we made an effort to go for an early morning walk to spot the shy dusky leaf monkeys! The tour guides will even tell you funny stories about the local animals antics. There is even a resident and the resort who doesn't miss the daily walk even after years of visiting. Just Remember to lock your windows and door watch out for those cheeky monkeys!!!

Very nice 5 star big resort with over 400 rooms and suites, 4 restaurants, 3 bars, a lounge, and a pretty huge swimming pool in the main recreation area. A lot of cool activities from sports to yacht cruises, wifi a bit limited but the staff was friendly and helpful