Bermonds Locke, Tower Bridge

Very nice room comes with kitchen, washer n dryer. They are thoughtful enough to install a towel warmer. We love the warm towel during our winter stay. Their gym is nicely equipped with good weights and treadmill. Staffs are very helpful and friendly. Especially the manager Yomade, he leads by example to greet every guest with a smile and positive attitude. Location is extremely convenient. Walking distance to Tower bridge, Borough mkt, tower bridge night market. Short ride to many other attractions. We will definitely come back in the future and would recommend to anyone is looking for a convenient affordable nice hotel. Last, in case if you pass by the front desk around 6pm, you might be in a treat to get complimentary pastry that they cant sell that day. Thanks, Bermonds Locke team.

We loved our stay at Bermonds Locke. It was our first time staying in Bermondsey and we will definitely be going back next trip to London. The hotel is lovely - nothing fancy, as it is aparthotel style, but it’s done really nicely, the rooms are spacious, and it is clean. We loved the vibe in the work/shared spaces as well. The location is superb too - steps from Bermondsey Street and really close to London Bridge station. Highly recommend!

Reasonable stay overall. It was supposed to be a newer hotel but maintenance might need some work. The way the bathroom was designed also made it look rather dirty and the towel warmer was not quite working. The a/c was not working as reactively as I would expect on the temperature control. I was also surprised that there were no housekeeping offered for less than 7-days stay.

I stayed for three nights in one of the suites. The hotel has a genuinely appealing design language and the location near Tower Bridge is excellent, with markets and restaurants close by. Check-in was polite but slow, and my reservation couldn’t be found at first. Staff also provided very minimal information. I wasn’t told which Wi-Fi network to use or the password, and I had to figure it out myself through the TV menu. The suite looks stylish, but several maintenance and cleanliness issues made the stay feel below the expected standard for a room priced around $400 per night. The outdoor bathtub on the terrace is fully visible to neighbors and the courtyard, and even to the lobby area through a large glass façade. It feels more like a design statement than a usable feature. The bathroom was the biggest disappointment, especially because the issues could be resolved with better cleaning. The grout around the toilet and shower is noticeably darkened, the shower corners need descaling, and the ceiling paint is peeling. These are small upkeep tasks, but they significantly affect the impression of cleanliness. Only one pair of towels was provided, with no extras. Throughout the suite and the hallway, the concrete floors have visible cracks, and the carpet in the room was very disappointing, with multiple stains including one very dark one. It really needs a deep clean or replacement. The table also had two burn marks, likely from a hot pan or pot. The kitchen is equipped, but only very basically. There was coffee and tea, but the amount was not adequate for a multi-day stay and was not refilled. For this price, I would have expected at least a bottle of water, laundry pods for the washer-dryer, slippers, and small essentials like hand cream or toothpaste. Bermonds Locke has strong potential thanks to its design and location, but cleanliness, maintenance, and amenities need more attention. With better care for these details, the experience could match the hotel’s visual appeal and price point. Additional note: I also want to thank the team for their thoughtful response after I shared my feedback. TJ, the Assistant General Manager, reached out personally with solutions for what could be addressed during my stay, and offered a complimentary breakfast along with a small, very kind gesture. Their professionalism and genuine care were truly appreciated and left a very positive impression.

This was our second stay in two years. We like the location a lot -- excellent bakeries, pubs, restaurants on Bermondsey street just a block away; plenty of express groceries nearby, 5-minute walk to beautiful Tower Bridge, great starting point for walks along the embankment. Not close to the tube but we prefer the buses anyway and the 188 bus runs often and goes to Aldwych and Tottenham Court Rd., while the C10 runs to Westminster. Our room came with washer/dryer and a serviceable kitchen, so perfect for a week-long stay.

I would not classify this as a hotel - more of an Air b&b - there is no room service - barely any trash bins other than a tiny one in the washroom - no water bottles available (this is ridiculous - no water?) Sauna wad very kind in helping me accommodate a taxi to my airport so thank you to him for helping me but other than him, I would not recommend staying at this property. I was never notified about continental breakfast so the three mornings I'd purchase at the lobby cafe - there were two hosts at the check in station yet no one brought it up....poor experience overall

The interiors of this hotel are undeniably stylish, and the staff are some of the friendliest I’ve encountered. However, the experience simply does not live up to the standard I’ve come to expect from other Locke properties. It feels like such a waste of the beautiful design. For long stays, housekeeping is provided only once every 7 days, and guests must pay an additional fee for more frequent cleaning. This policy left our room feeling uncomfortably filthy, with a visibly dirty carpet that unfortunately caused a rash on my two-year-old, which has been lasting even after checkout for over a week. For a design-led brand, this level of upkeep is shocking. Several practical shortcomings are frustrating. - The trash bins in the kitchenette rooms are surprisingly small, and guests are required to leave bags in the hallway between 9 am and 5 pm, which feels far from premium. - The removal of in-room landline phones may be a bold act, but staff didn’t always respond to WhatsApp communication promptly, leaving us feeling rather unsupported at times. - On top of that, there were no coffee makers in the room - At first, we didn't know there were a wash-up and laundry powder tabs in the room because they were kept under the sink with a tired dishwash sponge, next to the trash bin. It doesn't spell hygiene to me. To conclude, the staff, the coffee, and the location all deserve praise. However, once you look past the surface, the experience falls short of delivering. I would not recommend this property, because its greatness truly ends with what meets the eye.

Where do I start? Typically I stay at Citizen M but it was sold out. Highly suggest them over this place. The rooms are super dark (nothing like online photos) like zero natural light.....What I'm most annoyed about though is the rooms do not have plugs in the bathroom (to dry your hair or use a curling iron.) I had to dry my hair with my ipad camera in the kitchen. You can hear toilets and showers draining all night through the walls. My sink is still clogged. Breakfast was awful. Lobby area is nice but its a 15 min walk to the tube. Bathroom had a tiny bit of mold. Service is poor. Update: they literally saw this review and went into the room without telling me and unclogged the sink. They messaged me afterward to let me know, but I did not get a heads up. I’ve never had that experience before. Call me crazy, but I think they should let you know before entering the room.