Bespoke Trendy Hotel Hanoi

Our stay at this hotel was wonderful. There was handwritten message in the room upon check in. The staff was very kind and explained in details about the hotel services. The room was very clean and shower amenities were also nice. Shampoo and conditioner were both good quality, my hair was very smooth and smelled very nice too (body shampoo was also available) We had dinner at hotel restaurant since we were tired from train ride back from Ninh Binh. Hotel offered VND300K discount for in house guest at their restaurant so we used this benefit. With the quality of the food and cost, it really worth it and we were so happy that we tried the hotel restaurant for dinner (it’s expensive if you compare with outside local places but it a lot worth it) Breakfast was also very nice! A lot of choice and I really loved their chicken pho. After the breakfast, restaurant hostess asked to make sure our stay is ok while we were waiting for the lift. They offered free manecure to in house guest, it was color only (no art and design) but I got gel nail for free and really enjoyed this service.Also tried hotel SPA. They offered 25% off between 1-4pm so that I enjoyed 90min treatment and it was heaven :) One more thing about this hotel, the bed and pillow were so nice and I didn’t want to go out from the bed. This was the best bed and pillow I experienced and had very nice sleep. I felt the quality of the sleep is a lot better, really could feel the difference.This hotel staff education is amazing. All star was very kind and friendly.The location is very near to the train street and also hangda market. I will stay here again if I go to Hanoi in the future

We had an amazing stay at Bespoke Trendy Hotel Hanoi. The level of service here truly exceeded some of the 5-star hotels we’ve visited in the past. A special shoutout to Sam, who assisted us throughout our stay — she was incredibly warm, attentive, and made us feel genuinely welcome from the moment we arrived. We also want to commend all the staff we encountered. Everyone was friendly, helpful, and consistently went above and beyond to make our stay comfortable. We will definitely come back and will gladly recommend this hotel to our friends. Highly recommended!

Our stay at Bespoke Trendy was perfect. The team is so attentive and kind, the service was such a high-standard! We stayed there 2 nights, then left for an overnight Halong Bay Trip and came back the next day. We were able to place our big luggage in the Lobby to explore an afternoon and could even take a shower without another night booked before we left for the train station. They packed us a small breakfast for the road to Halong bay because we overslept because of the jetlag amd they packed us some snacks for the long overnight trainride to Hue. The Spa is amazing too, we had foot massages after a long day. The bar has delicious drinks too (wich is the only thing I've taken a picture of undortunately). The beds were comfy, the rooms very cleans and if we could, we would give Bespoke Trendy and all it's employees 10 stars!! Thank you so much and we will be back if we're ever in Vietnam again💚 Cari & Ramon

We had such an incredible experience at Bespoke Trendy Hotel in Hanoi! From the very first moment, Sam at the reception made us feel truly taken care of. She was warm, attentive, and full of helpful recommendations that really enhanced our trip. What touched us most was how she made our birthday celebration extra memorable—surprising us with a complimentary room upgrade even though we never asked for one. Throughout our stay, she checked in on us often just to make sure everything was going smoothly. Her kindness genuinely elevated our entire stay. The rest of the staff were equally amazing. Every single person we encountered greeted us with a smile and made us feel welcome. You can really feel that they enjoy what they do. Our room was spotless, comfortable, and had everything we needed. The hotel’s location is fantastic—central, convenient, and perfect for exploring Hanoi on foot. Since this was our very first hotel in Hanoi, it honestly set the bar incredibly high. If we ever come back (and we definitely will!), Bespoke Trendy Hotel will be our go-to choice without hesitation. Highly recommended!

Excellent stay from start to finish. The hotel was clean, comfortable, and strategically located, making everything easy and stress-free. The staff were consistently warm and professional, with smooth communication throughout. A special acknowledgment to Tiana, who delivered standout service. Not only did she arrange balloons in the room for my son’s birthday—which was a thoughtful and memorable touch—she also shared local eatery recommendations that we tried and genuinely enjoyed. Her guidance added real value to our trip and showcased true hospitality. Highly recommended for families and travelers looking for reliable service and a personal touch. 🌟

It was a pleasure to spend three out of our nine days in Northern Vietnam at this hotel. I want to give special thanks to Vananh at the front desk. She gave us many recommendations for nearby attractions when we checked in and checked in on us several times throughout our stay. On the first day, our room was in another building on the 7th floor（Picture 1-4). Unfortunately, there was no elevator, so we had to carry our luggage from the 6th to the 7th floor. The shower also leaked slightly through the door gap, and the bamboo blind in the bathroom often got stuck and couldn’t be adjusted freely. However, starting from the second day, we were moved to the same building as the reception, and everything became wonderful. The separate bathroom and toilet were excellent(Video 1). When Vananh learned that we would be staying in Hanoi for our final night, she helped us upgrade our room from the Trendy Deluxe to the Premium Suite. It was absolutely amazing — a very spacious room and bathroom, plus a large balcony(Video2). We are truly grateful for her assistance. She even gifted us Vietnamese tea when we checked out. She made our stay even more perfect.

We had the pleasure of staying at trendy for 3 nights whilst exploring Hanoi. The hotel itself is stunning, the decor is elegant and classy and the rooms are great. Ours had a balcony that looked over Hanoi, which was very special. The location is fab, within walking distance to most tourists attractions and not far from the airport. The included breakfast is also delicious, with plenty options and changes daily. But the most impressive thing about this hotel is by far the staff and customer service. We had the pleasure of being hosted by Yoshi, who is an absolute credit to the hotel and made us feel as if we were at home the few days we were there. I honestly cannot express the warmth the staff provide when you check in and through the entirety of the stay. We are already excited to return!

⭐️⭐️⭐️⭐️⭐️ Service Beyond Expectations – Truly Unforgettable Stay Our stay at Bespoke Trendy Hotel was absolutely beyond amazing. We arrived early in the morning, and Mr. Robert welcomed us with such kindness. Without hesitation, he arranged an early check-in for us and even prepared lovely treats — a gesture we truly appreciated after our journey. When we entered the room, we were surprised by a beautiful decoration with flowers and a cake — such a thoughtful and heartwarming touch. From that moment on, we knew this stay would be special. Every day, the staff genuinely cared about our comfort. They always asked how we slept and whether we enjoyed the breakfast. They even kindly reminded us if we were running late for breakfast, which showed how attentive they are to guests. During our stay, it was also my birthday, and once again the team surprised us by decorating the room and preparing cakes. It meant so much to us — so thoughtful and personal. Everything about this hotel — the service, the warmth, and the attention to detail — was truly beyond expectations. We felt cared for, valued, and at home. Highly recommended, and we will definitely return. Thank you to the entire Bespoke Trendy Hotel team for making our stay so memorable ❤️