BessaHotel Liberdade

Great place to stay. Location is great with direct access to the city, metro, busses, all next to the hotel. The private parking garage is a great when you have a rental car. The staff were all super friendly and helpful. The breakfast buffet had a great variety of everything. Highly recommended!

This is a stunning hotel. I was visiting with 2 friends. It is in a very good location. The decor is beautiful. Our room was great with 2 single beds with an additional bed added. It was spotless and the bathroom was great also.|The staff were very friendly and helpful, the receptionist gave us step by step directions to get to Cascais. |Another staff member organised our taxi back to the airport.|I can't wait to go back to Lisbon with my husband and we will definitely be staying here.|I will recommend it to everyone I know!!

The hotel is right in the heart of Lisbon — the location couldn’t be better. The place itself is absolutely wonderful: stylish, modern, and very comfortable. The staff are attentive, friendly, and always ready to help. Our room was spacious, bright, and cozy, with everything we needed for a comfortable stay. Check-in was super quick and easy. Breakfast was really good and a perfect start to the day. I’d like to give special mention to one of the restaurant staff who welcomed us at breakfast (unfortunately I don’t know his name). He was incredibly kind, caring, and attentive, which made mornings feel extra pleasant. The restaurant service in general was excellent, and the food was delicious. A fantastic hotel that I’d be happy to come back to again!

Great location in Lisbon within walking distance of everything. Clean and comfortable rooms. Public areas like the pool and lobby were all very well maintained. Enjoyed the breakfast buffet which had a large variety of food. We also liked the bar and the food/drinks there (sandwiches, burger, etc). Highly recommend this hotel for family visits.

This is an absolutely lovely hotel with fantastic staff and in a great location. Walking distance to Commercial Square (10/15 mins) and not far from Bairro Alto (recommend taking the tram lift there and enjoying the amazing views- turn right out of the hotel and you'll see people queuing!). ||The staff are really wonderful. Especially Jefferson, Ruth, Miguel, Paul and Patrick (not to mention the Chef who makes great ommelettes at breakfast sorry don't know her name). Thank you for making our stay so very special.||We are a family of 3, our son 12 years old. It's a perfect hotel for families or couples. We stayed in the Deluxe Suite. Plenty of room very spacious and super clean.||The restaurant is a must! It's not cheap but worth it.||Everywhere smells amazing. The only area for improvement is the pool - it's indoors and quite small so if you're a keen swimmer in the sun this hotel isn't for you.!!||But that didn't spoil our holiday not least because we found the pool area super relaxing and peaceful. We enjoyed delicious calamari and cocktails there too!||Highly recommend this hotel.|.

Wonderful stay! The rooms are modern, clean, and comfortable, with everything you need for a relaxing visit. Service was excellent, professional, friendly, and always helpful. The location is perfect, right in the heart of Lisbon, making it easy to explore the city on foot. Highly recommend for a vacation stay.

Very nice hotel. Great location. Very new hotel. The suite was nice though minor issues: shampoo dispenser was ridiculous, no view. Inside swimming pool was nice but not hot enough. Breakfast is expensive though nothing special. Overall recommended

Great suite and super close to the hotel gym/sauna. The bathroom. Has a jet bath which i utilised on our 3rd day as my feet and legs were so sore from miles of walking. This hotel is so close to everything central in Lisbon, even close to the metro station so its easy to get around.

Se arrived July-19 and this was our home for 4 days .the staff were very friendly and helpful the moment we check in.we asked her any good restiaurant to celebrate my grandnephew s birthday and we enjoyed the food and ambiance of the restaurant .Today we had llunch in their restaurant and we were served well the pasta my grandniece ordered was delicious and plentiful and my niece tuna sandwich was delicious as well and so was my hamburger in their own bun.Our server was very attentive .

We decided to extend our vacation to a couple more days so we told front desk when we checked in. Then they called us when we got to our room to ask if we can transfer to a different room for the last 2 days of our stay. Since the additional last 2 days reservation was of short notice we agreed to move to a different room. The 2nd room room looked exactly the same as the first one so we wondered why we had to transfer. We found out the difference between the rooms when we started using the bathroom. The toilet was clogged and the water in the shower suddenly turns cold. We were transferred to a room with a defective bathroom. Nothing was free not even the coffee nor a bottle water. Front desk was not courteous. They don't greet you when they see you. They will not even smile. The lobby's front door malfunctioned. It suddenly closed as i was walking out and hit me twice. The front desk people did not even approach me and ask if I was ok. They just looked and did not say a word. Location is great but I won't be coming back. Not worth my money.

Superior, excellent hotel staff, from the front desk to the bell hop. They go out of their way to get you situated, help you find your way & make you feel welcome. Need directions to the downtown, ask, the concierge will grab a map, show you your route & you're off exploring. The room was very well appointed, from the sheets on the bed, the towels in the bathroom and the pillows. The type of pillows that conforms to your head, so you're not waking every so often attempting to get comfortable. The bed was just as cozy, medium, as in not too hard or soft. Cleanness, just about perfect, given I'm a neat freak. They have a restaurant on campus as well, which is not well publicized. Tasty, scrumptious, well worth trying. It might be out of the comfort zone, but well worth the adventure. Scallops on a bed of lime risotto, mixed green salad, fresh bread served with olive oil & balsamic vinaigrette or butter, just let the wait staff know your preference. Wait staff was just lovely, will assist you in getting to know the menu & help with recommendations.

Wow I can't believe that this doesn't have only outstanding reviews. We adored our stay here. The beds were insanely comfortable, the staff highly professional, we had a little balcony overlooking a quiet backyard, and they gave us free cold water bottles each day. The fridge was big enough to fit an entire bottle standing upright, so we often had snacks and drinks in the room. The location was perfect and we walked everywhere! Our favourite hotel of the many we stayed at in Portugal.

Nice facilities and location, but staff is rude. Everyone else in Lisbon have been wonderful. Not here.

I am writing this review after having a wonderful check in experience with an extremely friendly lady and the room is great in terms of amenities and cleanliness. However as of now which is an hour into my stay I have made multiple calls to get the AC fixed and have had zero luck. The staff is treating me like I'm stupid which really irritates me. They sent up two ladies to help me and they turned up the temperature giggled and walked out. The manager then came up and said they thought I wanted it warmer. He just left the room and said wait 20 more minutes then he would consider addressing. If this turns around I will adjust my rating up from the 1 star it's currently at but 5 stars is also no longer an option. My early assessment is this hotel needs leadership.