Charles
Google
Absolutely Disgusting and Overpriced – Avoid at All Costs! False Advertising at Its Worst. I booked a 12-night stay here through Expedia (split into two prepaid bookings: Nov 5-8 and Nov 8-17, 2025), expecting a decent Best Western standard based on the branding, photos, and description suggesting a modern, clean upscale hotel in a convenient location. What I got was a filthy, infested dump that doesn't even deserve two stars, charging prices comparable to actual five-star properties like the Pan Pacific Yangon (where I fortunately moved after just two nights).From the moment I checked in, it was a nightmare:The room was dirty with visible grime.
Cockroaches scurried around openly.
The toilet was constantly blocked (even when empty), and when I called for help, a staff member tried to unclog it with his bare hand wrapped in a plastic bag – no plunger, utterly unhygienic!
I woke up covered in insect bites from the bed bugs or whatever was infesting the linens.
Basic amenities were missing: body soap and shampoo dispensers were completely empty on arrival. When I requested refills, staff showed up with diluted mixtures in old water bottles, half-filled the dispensers, refused to top them up properly, and then tracked muddy footprints all over the bathroom floor and even onto the towels.
Lights flickered constantly.
Internet dropped out repeatedly or didn't work at all.
Power outages (common in Yangon) were made worse because the hotel's backup generator took forever to kick in, leaving me in the dark for extended periods.
This place is grossly overpriced for what it is – a one- or two-star motel at best, yet priced like luxury competitors such as Pan Pacific, Yangon Excelsior, or Wyndham Grand. The false advertising of a clean, reliable "Best Western" experience tricked me into prepaying for a stay I couldn't even complete. I checked out early on November 7th after enduring just two miserable nights and lost hundreds in non-refundable charges.Do yourself a favor and book elsewhere – I switched to the Pan Pacific Yangon for similar or lower rates and it was night and day better: spotless, professional, no pests. This hotel is a complete rip-off and health hazard. One star only because zero isn't an option. Stay far away!