Best Western Citadelle

Well situated and calm place for a good sleep. Staff is very nice and competent. Rooms small due to historic building layout, but furbished with all you need. Very clean. They have a secured store room for bicycles,, so I recommend this hotel for cyclists travelling not on a budget. Hint: they have a small surcharge for walk-in on their advertised web room rates, so try to book online, if possible.

Excellent quality place to stay in the area and city. Rooms comfy, well appointed and clean. Perfect to park motorbike securely. Wonderful staff - big thanks for booking, welcome, assistance and tour recommendations to Albane and her team Paul-Henri & Julia. Superb experience

This property has everything one needs for a short stay. The interior is very cosy and homy. Room was well equipped and bathroom was brand new. Bed was very comfortable too. We've had a nice rest at night. Everything is very clean and well thought through.||||Breakfast was delivered to our room on time and in an organised manner. ||||Pierre and Klervie at the reception were brilliant and went out of their way to help us with everything we needed. They have even helped to carry our bags to the room (we were moving and the car was full of bags that needed to be transported into the room). This was very sweet and kind of them. Furthermore, they were very polite and friendly. Excellent job. Excellent reception and first impression of the hotel. Management is lucky to have both of them. I've stayed in many hotels and this is not something normal to happen even in high-end properties.||||There is no restaurant in the hotel, but many nice places around. Easy to find something to eat.||||Highly recommend.

For once in France a hotel I really liked. Very friendly personnel at reception, the hotel is located just outside the centre with several convenient parking areas nearby. The building is historic and during the renovation it was decided to keep the old atmosphere and mix it with a modern decor. Really nothing to say about a pleasant stay. Reasonable price and in line with what was offered

We LOVED our stay here! Beautiful boutique hotel with lots of character. Professional and attentive staff (especially Pierre) and first class service all the way. We loved our room and the breakfast. The hotel is located near the center of the city and Besoncon is an amazing place deserving of a separate positive review! We will definitely return one day soon!

Excellent hotel situated near to the Citadel and local restaurants. 5 min walk from the nearest tram stop. Reception staff (fluent in English) were welcoming and helpful. Breakfast buffet was great, French pastries, yoghurts, juices and hot drinks available. There is the main building where I stayed and an annex where some colleaues stayed...the annex has a seperate entrance next to the entrance gates and is right by the road and my colleague was woked at 5am by a rubbish lorry outside. No such problem in the main building where I was so would recommend staying in the main building if you can.

This hotel was nice and clean with very helpful front desk staff. The room requests were met to the last detail, which was greatly appreciated. ||The bedding was blissfully unfragranced and decent cotton - beds comfortable with extra pillows easily available. ||The only downside were the old air conditioning units that did nothing to keep the room cool at night which made for seriously sweaty evenings. Even though the nights cooled to around 16c by morning this made it extremely hard to sleep even with the window open. ||I can’t imagine how much worse it will be when temperatures get over 30c later in the summer! I’d have expected better from a Best Western on that aspect.

Stayed in a classic room with a ‘Queensize bed’. The bed was alright, but definitely smaller than our 1.6m wide bed at home. The room was basic and clean. One of the towels was full of holes. (See pictures) Breakfast was a bit simple for €15,- pp, refilling took long, but it was still tasty. Friendly staff Overall a ’so so’ experience, could be worse, could be better.