Best Western Hotel Le Guilhem

The staff here were very helpful and polite, both by email in advance and whilst there. The situation of the hotel os superb , a 3 min walk from tram stop and in old town adjacent to cathedral. It's near to place de la carnorgue. However, the hotel needs renovation with worn carpets and the breakfast terrace outside was closed. Whilst this was understandable due to it being end of October, they had said it might be open and inside breakfast porch was cramped.

Great little hotel, good internet, good management, good shower and bathroom, well located and very authentic, next to great restaurants, cafe with terrasses, view on the old cathedral. Lovely for anyone who wants to enjoy the historic city centre of Montpellier

Very good welcome, service & accessibility to the facilities.|Great location for those who would like to see the historic center of Montpellier, bubbly neighborhood, I definitely recommend this hotel ( the best stay experienced so far in Montpellier)

Perfectly located in the heart of Montpellier near by underground parkings|Good value for money|Friendly and professional staff|Some of the rooms should be renovated but it's clean, the bed was confortable and the area is quite. |The breakfast is a bit poor.

Fantastic little hotel in central Montpellier in a quiet small street close to Arc de Triomphe. Clean, confortable and welcoming. Nice bedroom with view over garden terrace, good bathroom and comfy bed.|Thanks very much to Yoann and the lovely ladies at reception for being so kind, smiling and helpful|We will return

The team is AMAZING!!!!!!!!!!! So kind, generous, warm, professional, and accommodating. This is my favorite hotel in Montpellier: the staff is as lovely as the view. It's a very special place. I'm very lucky to be here.

The hotel is located in the heart of Montpellier, excellent location, walking distance to everything. Unfortunately, the common areas of the hotel are a little run down. The rugs need a good cleaning or to be replaced... very surprised by their condition. The front desk gentleman was super sweet. My other complaint was the rate I was charged. I booked 2 weeks out and then when I checked my reservation 23 hours out, I noticed that the new posted rate online (on the hotel's website) was about 25% lower. The hotel would NOT honor the new current published rate. I find that ridiculous. They told me they couldn't adjust the rate because an invoice had already been generated. But as I said, it was almost 24 hours before I was due to check in. Very taken aback that they wouldn't adjust the rate. Overall, the location can't be beat but I feel that this hotel could use some sprucing up to justify the rates they charge.

A beautiful, small hotel, on a lovely quiet street in the heart of L’Écusson. We spent two wonderful nights here, waking up to a perfect window view of Montpellier cathedral. A superb spot to explore the city from! The room was peaceful, (we never heard a thing), with a huge comfortable bed, spacious and well equipped (tv, fridge, table). The layout of the hotel adds to its authenticity. We opted not to have breakfast but instead enjoy the wonderful boulangerie on the same street and coffee on the stunning Pl de la Canourgue.

Excellent location and wonderful staff! Free WI-FI ! However the Wi-Fi sadly didn't work well a lot of the time .