Bhagyashree Patra
Google
I recently stayed at the BEST WESTERN Hotel Royal for 5 nights during my vacation in Copenhagen and Malmö. The hotel is conveniently located within an 800-meter walk from Malmö Central train station and is close to the city center, supermarkets, and restaurants.
The breakfast was good, but I would suggest adding more variety of local products and rotating the options, as it remained the same throughout my stay.
The view from my room was lovely, with a pleasant sight of people boating. The reception staff, especially Sameer, were friendly and helpful, recommending some great, budget-friendly, and authentic restaurants nearby. Housekeeping was generally good and kept the rooms clean, though the towels for the bathroom floor was not provided after the first two days, which might have been an oversight.
One area for improvement would be the TV in the room. It was not a smart TV, so we couldn’t connect to Netflix or YouTube. Additionally, the mattress was quite soft, which caused me significant back pain from the first night. While I managed for a night or two, the discomfort persisted throughout my stay, and I ended up doing yoga each morning to relieve the pain.
Overall, my experience was positive, and I appreciated the hotel’s location and service. With a few improvements, it could be even better.