Best Western Hotel Trollhattan

You rarely go to a chain hotel and have the feeling it's a family business, but it's the case here. Everyone is genuinely friendly. The dinner buffet (included in the price we booked) is simple and tasty. There are tea facilities in the room as well as bottomless coffee in the lobby, along with pastry. The breakfast buffet is large and tasty. All in all a calm, friendly, warm atmosphere. Thanks, BW Trollhättan staff, we will carry with us fond memories of your hospitality.

A good deal in the center of Trollhattan. Short distance from everything! Guest services were friendly, restaurant had a decent breakfast (eggs, bacon etc) and the bar was well stocked. Rooms were a bit dated but recently painted. Sleep quality was a basic bed, not that comfortable but good enough. Bathroom was fine... Good price, good deal.

It was quite expensive, there was no reception and very little staff after 9:00. When we came home at 11:30 it was dark and we had to use a code to get in. Seems like they are doing everything possible to save on staffing costs. The staff that we did meet were nice enough. The room smelled like sewage. Enough said.

Room was good, clean and spacious but bathroom needs updating and modernizing. Hot water shut off in evening (later learned it was entire hotel) but due to the hotel being physically unmanned after evening, there was nothing to do other than call a number for someone at a central board handling other hotels too. We couldn’t Shower at all until morning and no word from them on this when we checked out. Breakfast was bit disappointing compared to other similar chains in the area with more limited options. Location is perfect and in the middle of town with a pay car park right beside it.

5 stars for the service and the nicest staff! Rooms arw basic, location is central, but the staff and reception are amazing

All you need for a business travel in one package. Rooms are minimalistic but comfortable. Not new but decent and tidy. Nice travel bag for my early morning depature. Thanks to the front desk crew.

The staff were friendly and inviting. The room served its function. The cleanliness was what dropped some stars. Wrappers under the bed and our family that stayed in the next room had tons of wrappers and garbage in the drawers. Sheets were clean, bathroom neat and fresh towels saved this hotel. Nice location in central Trollhättan. Breakfast didn't stick out, but tasted fine. Thought it was a little steep in price (1200 kr dubbelsäng one night sat-sun) for what was served.

The service was excellent. They helped us finding parking and suggested places to eat and look at. ||||Only minus was that the top mattress of the double bed was split, so we had to readjust it every night. And the internet was a bit unstable.||||All over a good hotel worth its price. Tasty breakfast in a cozy atmosphere.||