Best Western Nittany Inn Milroy

A 3 night stay became 2 as we had to shorten our visit. Nobody at Best Western or the staff at the hotel advised us they were having a new roof put on. We booked their suite online. We needed space for family to visit at different times, to rest, and to work, while we also came and went. On the 2nd floor. On day #2 roofers worked for 10+ hours, after setting up their debris slide and trailer outside our window at 7 AM.||There were other issues. The hotel does not have a working ice machine. They do provide the standard hotel ice bucket however. A toilet was sitting outside our window. The bathroom had cleanliness issues, as well as torn wallpaper revealing green mold on the wall. ||The A/C units in hotel rooms are usually noisy, this one also squeaked, and setting it to a specific hot or cold temperature wasn't possible. There was a disabled thermostat on the wall, below a hole in the wall with the detector framing that had housed an old smoke detector. ||If you're hoping for a pool it has been out of service for some time.||This was a $190/night suite. The armchair in the bedroom area had stains on both sides of the cushion. There was a decorative basket full of balls, on the coffee table. Some of them were unraveled or broken apart. The freezer in the refrigerator was full of frost, barely useful. The 2 newer televisions were nice, there was still some protective plastic wrapping on the frame of one of them, but turning them on to watch local news, etc. wasn't possible using the channel guide many hotels provide. We think it was outdated, not sure, we used tabs and cells after a while.||Bath sink drained. Toilet flushed properly, shower had adequate water pressure and temp. Laundry bag, ironing board, and hangers. (The closet door sticks.) ||The exterior of the building and surrounding property was in a state of construction. We had a handicapped traveler but all of the handicapped parking spaces were blocked off. ||The owner has a 2nd property in Reedsville. We passed it by car, no construction. It's less than 10 miles away. We could have been referred there to begin with while this property updates. ||We understand not wanting to lose cash flow by closing during construction, but unless guests are warned at the time of booking the hotel probably should've been closed. Referrals to the other property would've been simpler than our packing and moving again after a long drive. The staff members likely work too many jobs at once, but they still need customer relations training.||There's a giant, colorful, stone duck out front. The roofer was outside taking selfies with it. He said it would look great in ads he was planning. They have an annual festival in Milroy involving ducks.||An otherwise bucolic setting in the mountains. Lots of Amish horses and buggies. In the middle of nowhere so lodging is limited. We requested a refund, and received a lengthy apology email after submitting the 1st negative review.

Very clean. Only things keeping it from being a 5 star are the mattresses, pillows and some minor maintenance issues. Otherwise its nice, fairly quiet and is across from a huge antique mall.

The facility is in a busy part of town near lots of shops, fast-food restaurants, and gas stations. This is good if you're tired of driving and want to walk across the street for some food. The price was about average for Best Western. The facility was likewise average with some needed maintenance seemingly on hold. E.g., holes in the plaster in the bathroom, ceiling water damage patched but unpainted, armchair looking worn and soiled... ||The internet did not work in my room. When I asked the staff for help, the young woman at the front desk said "it works on my phone" and that was the end of the conversation. She gave me the number of their internet provider so I could figure it out myself. I know utilities can sometimes go out, but how the staff dealt with this was way below usual BW standards.

It is right off the highway. The room was clean and the bed was comfortable with a nice assortment of pillows. There is a Rutters with an Arby's across a street, a dollar store across the parking lot and a nest BBQ joint that had live music on an outside patio. Have stayed here twice.

We stayed here just passing through. It’s your typical cheap 2 star hotel, It did its job. The room was clean enough, the bathroom was honestly a mess, pipes leaking on the floor, mold everywhere and spiders. However the bed was spotless, clean and bug free which is all I care about. Breakfast was decent for the place too. So yes it’s run down and ugly but it’s clean where it matters

Hotel was infested with fleas. Within 30 seconds of checking in and walking into our room we were bit numeral times. Hotel used to be cleanly, but has really gone down hill the last couple years. What a shame.

The facility was very clean with an excellent breakfast and courteous staff. The reason for my low rating is threefold: the bed was very hard with the thinnest cotton blanket. Even with heat on we were cold all night. The person above us stomped around for hours and kept us awake. Obviously there is little to no sound barrier between floors. In the morning we went to breakfast and could not get back into our room. The front desk tried numerous measures but the door would not open. Management finally provided a Master Key Card to get the door open. Would not stay again.

Nice staff, stores for food, fuel & supplies within walking distance. Room appeared clean at first but was filthy with closer inspection. Holes in walls, stains on the bedding. Overpriced for what you get.

The staff from the front desk to the chamber maids were all really nice and helpful and made us feel welcome. The room was very clean and up to date. Giant TV. Good AC. Staff made sure filter was clean. Could walk to alot of places. Nice benches right out front to sit quietly. Pennsyvainia Dutch horse-drawn wagons going by a lot. But most important thing is staff very nice and helpful and place like new and clean.

Indifferent staff. Slightly trashy room, i.e., broken toilet base, sink clogged instantly (I pointed this out to the clerk and she gave me an indifferent look as if to say "What's the problem?), towel rack hanging off wall, paint pealing at top of shower. Worst of all: On check in I asked for amount I owed for room so I could pay cash. She quoted $160. When I got the receipt the actual amount was $159.13. She upcharged, and acted indignant when I asked for change for my payment. I added 15 cents and asked for a dollar in return. She went to the back room and returned with 4 quarters and 2 cents and dropped them into my hand-with attitude. Couldn't get TV to work and called for help. She couldn't do it either, changed batteries and fumbled around finally getting the TV to turn on, but failed to explain to me what she did. Just was not a good visit, and I won't return. I'd have complained to the manager/owner but the owner is her uncle.

My stay experience was nice. The room was very clean and up to date. Ac worked nicely, shower had great pressure (shower heads could use some updating) and the beds were comfy imo. The staff was very friendly as well. There is a dollar store, subway, Dairy Queen, Rutters and an Arbys right next to the hotel. The only thing I wish there was more of would be places that deliver. The only delivery option was a Dominos and Pizza Hut unless you use Door Dash. All in all you can't beat it for $100/night.

Owner does not care about their loyal customers and is rude. I had a confirmed reservation for weeks, and then received a call from the owner who cancelled my reservation so they can charge other customers over 5 times my confirmed rate. This is a very poor business practice and no way to treat loyal Best Western customers. Honor your commitments and treat people with respect. Travelers beware, especially Penn State alums and fans. This hotel may cancel your room out from under you, even if you have a confirmed reservation. Not fun if you think you have your travel itinerary all set, only to have your hotel room taken away from you so the hotel owner can make more money and gouge those traveling to Penn State. I would avoid this hotel, if possible, as there are many much better options in the area. Stay somewhere that cares about their customers and does not operate using unscrupulous business practices. Also, take note of the other reviews discussing dirty rooms, the filthy pool, and the rudeness of the managers/owners. The owner is either just greedy or unpatriotic. Hotel chains have long offered a discounted rate to the Military and Government Service employees on both business and leisure travel in honor of their service to our country. I have worked for the U.S. Navy for over 25 years and I'm very appreciative of the honor and recognition bestowed by businesses who recognize the contributions of Military members and Government civil service employees. I've stayed in many hotels (including Best Westerns) where the Military/Government rate has been extended to me whether on Business or Leisure travel, including weekends. The facts here are, I properly booked a rate that was offered on the Best Western website which is meant to recognize our Military and Government members/employees and is available to use at all times. If the business does not want to offer such a rate to our country's Military and Government members, then don't offer it on the official Best Western website. The actions of owner of the Best Western, Milroy, PA are either a greedy money grab, unpatriotic, or perhaps both. In either case they should be ashamed of themselves, and I don't believe this business should be supported by customers who have many choices on where to stay. And, trust me, there is nothing special about this motel. Why patronize an establishment where the owners are rude, have little regard for their customers, operate with unscrupulous business practices, and don't honor service to our country.

Quality service, and eager to ensure your stay is spectacular. For a convenient stay close to State College, BW Milroy cannot be beat. A special thank you Kelly for your hospitality!

This hotel is conveniently located right off of the 322 about 20 minutes south of state college! At first I was hesitant to stay here because we usually stay in town but it wasn't a bad commute at all and we definitely saved $$ as the hotels in state college were quite pricey! There is a subway and sports bar right next store as well as a gas station. The hotel offers free continental breakfast in the mornings and the rooms are not far at all from where you walk in. The walls are thin so if you have loud neighbors you can hear everything. Also the bathroom sink drain was slow to drain. The housekeepers (3 of them) came in to service our room in the morning before 10am and when we asked them to come back later the one girl was extremely rude and said she wouldn't be coming back later but the other one said they would. I work in a large resort on the strip in Las Vegas and this service would not suffice where I work. Those are the only negatives. I would stay here again to save money and beat the traffic again on a busy football weekend!

Came here for my brothers wedding on 9/13/14....staff was very sweet, Travis who worked the customer service desk was very accommodating. Any time we needed directions printed out or if we needed a recommendation to eat somewhere, he pointed us in the right direction and gave great advice for where to go . This hotel is very clean and they seem to take pride in their guests. The beds were comfortable as can be expected for a hotel....I mean don't expect to get temper pedic mattresses but they are comfortable. Bathrooms are a good size and if you do need handi cap access able they do have those rooms available too. The only reason I am giving a 4 star is because if the breakfast....yes they do have continental breakfast but it is not the greatest....otherwise would I stay here again....yes......oh and they are a smoke free hotel.

Please do not stay at this hotel. Unfortunately, I have had a horrible experience with this hotel and corporation. The manager fraudulent billed my credit card on my wedding day thousands of dollars when none my family or friends stayed at his hotel. He was never given verbal or written consent to book rooms or charge my card. I followed up with Best Western Cooperation and they did nothing. This manager is horrible, rude and disrespectful. Please save yourself money, potential fraud, and avoid this hotel at all costs. If I could I would give it zero stars.