Best Western Plus Nor'Wester Hotel & Conference Centre

What a magnificent location! The scenery and views here are stellar and we never tired of them. A wrap around balcony (common - no partitions) highlights these views. Desk staff here are the best; they are engaged, friendly, professional and informative. Assistance with luggage is available as well as a luggage trolley, and the "open on both sides" elevators work perfectly. A well equipped fitness room plus a sauna, hot tub and pool are available, and a fantastic, sit down, free breakfast is served from 7 am to 10 pm. This hotel is quiet, and the elevators are situated at the end of the hallway rather than in the middle, allowing for a more quiet stay. Vending machines are situated by the front door and Inuit art beautifies the hallways throughout. The room is well equipped and is clean, with very comfy beds. Tech is also installed with USB as well as USB-C ports! The fridge is huge. The only negative is the washroom size - the washroom door almost meets the toilet upon entering. A larger washroom would be an improvement. This is a fantastic hotel and we thoroughly enjoyed our stay here.

Stayed here for two night while traveling for work. Pros Location is very scenic and peaceful. The hotel has a large fitness center and pool for those who like to stay active and wind down after a busy day. Also has a beautiful outdoors where you can take a walk. The staff here was amazing and so courteous, right from check-in the process was smooth and the front desk folks were super friendly. Restaurant staff as well were very nice, helpful and the nice lady there even gave me tips on where to buy snacks and water from if I need during my stay. Internet was also good throughout my stay. Cons The rooms are dated. The carpets in the room reek of unpleasant odors and clearly needs a refresh. Bathroom was tiny in the room I stayed and again everything room infrastructure wise needs an upgrade. Except for the TV which was nice and big and modern.

Great spot outside the city. Beautiful view. A bit dated but clean. Daughter loved the pool. It was a good size! Staff was incredible!! Second stay and will continue stopping here. The only thing that threw us this visit was the dining room staff asking for a gratuity on the included breakfast. We always tip, but we were just waiting to leave the table and make sure they had our voucher so we asked if we were good to go and they responded by asking for a tip.

This is a slightly more expensive choice, and we were not sure if it would be worth it. It was because the surrounding area was so pretty we forgot that we had been on a long road trip, and felt more like we were at our vacation destination! We were tired, and were so happy to find there was a perfectly great restaurant with a great view and terrific staff. We would stay there again!

Amazing Service!!!! Lee-Ann was top notch! She did us a solid to help with our long road trip across Canada. But all the staff members were very friendly! Great place for our dogs. We have a German Shepherd and a Malinois, and there was lots of room for them to get their energy out. We will definitely stay here again!

Lovely location. Food at the restaurant was good. We noticed right away that our room smells like someone smoked in it at some point in the past. Its not unbearable, but it instantly made my nose stuffy. Other than that we were quite happy with our stay. Typical 2 level Best Western.

The rooms were comfortable for a family of 4 with balcony to sit and enjoy the beautiful mountain views. Enough parking space with easy access to the rooms. Hotel grounds are beautiful and well maintained. For those travelling with kids, nearest market place is atleast 10 minutes drive away as the hotel is at a quiet and scenic location. The in house restaurant is good with a great view and services. The staff at the reception and pool were rude and disrespectful towards their guest.

I stayed at this property one night on July 6th. Upon arrival, I could see the outside of the property was well maintained and had a beautiful backdrop with the mountains in the distance. The grass and outside areas were clean and manicured. During my check in process, Carolyn was very accommodating. I originally had a double room, but with it just being my wife and me, she moved us to a king room with a Mountain View from our balcony. The lobby and inside areas of the property were clean and maintained, even though they could use some updating. I don’t mind dated, but clean is a preference for me and this property checked the box. Upon entering our room, it was dated, but clean. The bed was comfortable and the room had everything I needed. The breakfast voucher I received at check in was used in the restaurant the next morning. Breakfast was good, but the night before, we ordered the nachos and they were great. It was also nice to be able to order a couple of drinks with dinner. The restaurant staff were pleasant as well. I did not use the pool, so I can not comment on that. All in all, this property is in a beautiful location and well kept for being a little dated. It was also nice to be on the outskirts of the city with little traffic and easy parking. If you stay here, I do hope you get Carolyn to check you in, as she is very accommodating and pleasant. I will stay again if I come to Thunder Bay in the future.

A very comfortable and quiet hotel. Our room was clean and well stocked. All staff were helpful and polite including the front desk, housekeeping and the restaurant.

I recently stayed here for business and have to say that the location of the hotel is interesting. For example, its on the other side of town from most of the commerce and businesses in town and to be honest that is a good thing. The grounds are pristine and staff are very very friendly. The food in the hotel restaurant is ok, i mean the locally caught pickeral and local beer was delicious but the veg was a little overcooked. Here is a tip, DO NOT sleep with the patio door open, i woke up in the night covered in mosquitos!

For your typical room for 2 adults with queen beds we paid almost $150 per night after tax. I definitely would not recommend staying here for the fact that you don't get value for your money. Yes, the bed sheets, linens and curtains are of higher quality and clean. But is that worth $150 per night? There is also the view (if you get a room on the mountain side). But other than good linens and a good view, this hotel is not worth the rates. The pool is only about 4' deep at the deep end and the hot tub is so over-chlorinated that the vapors burn your face and eyes. The restaurant is dead-empty and the menu is terrible. Deep fried appetizers? This menu/restaurant definitely needs some improving. I've heard other Best Western hotels give you a coupon for free breakfast. This one did not. Our first night there we had dinner at the restaurant. The decor is fresh and oudoorsy I suppose, even though simple. But instead of enjoying a quiet dinner for two while watching the sun set behind the mountain, a TV was blarring cartoons (the Family Guy maybe) and absolutely ruined the atmosphere. I would definitely recommend going into the city for dinner at another restaurant or getting pizza instead of eating at the hotel restaurant.

All the staff were great -- everyone was friendly, attentive and accommodating. The hotel rooms were standard for Best Western. The rooms were very clean and the beds were extremely comfortable. I ate at the restaurant a few times and the service staff were great. The food was fine -- no complaints but nothing to write home about. The hotel is far out of town. There is a shuttle to the airport but no shuttle or bus service downtown. Bring a car or you may feel isolated. Overall a great place to stay in Thunder Bay! Nice rooms and fantastic staff!

Not a bad hotel, great location and great view of the mountain. Friendly staff, room was ok. Free wi fi breakfast not for free

Stayed for fun and it was great. Hotel staff was really friendly and nice. The room was clean and they even let me check in early which was great! However the restaurant was just okay. Staff really caught up in talking with each other, and the honey garlic sauce for the wings tasted pretty cheap.

Had a great lunch in the restaurant. Tuna Melt was outstanding, and have a salad with the House Dressing. Sit at the windows and take in the views. Staff and very friendly. They have lots of hospitality experience. Great deck to have a summer wedding. The view of the mountains and nature is beautiful. Definitely recommend, excellent value.

The staff was incredibly friendly and accommodating - the best I have seen. We were traveling by motorcycle, and they gave us gift bags with bottled water and a microfiber cloth for the bikes. When a storm looked eminent, they allowed us to put the bikes under the covered entry. Free breakfast was included at the hotel restaurant - when they learned that we had to be on the road before the 7 am restaurant opening time, the staff provided each of us a "breakfast bag" including a breakfast bar, apple, and bottled water.