Best Western Plus Ruby's Inn

We stayed here for one night and the location really couldn’t be better, it’s perfect for exploring Bryce Canyon, which isn’t surprising given Ruby’s Inn seem to pretty much run the area. There’s even a row of shops across the street, though in our opinion they’re not really worth visiting. On first impression, the lodge felt welcoming and cosy, and the reception area is absolutely stunning. Breakfast was a highlight, with friendly and efficient staff and a relatively good selection of items to start the day. The rooms themselves are quite dated and dark, including the bathrooms, although they do have all the basics you need. However, our experience at the general store was by far the most disappointing part of the stay. Two staff members were openly talking to each other and scrolling on a phone while serving customers, and one of them was extremely rude and blunt. It was very clear she didn’t want to be there, and the level of service was poor as a result. I was left waiting for them to finish their conversation before my bags were handed to me despite asking for them. This was a real shame and completely contrasted with the warm, friendly service we experienced at breakfast. The store itself does have a great range of reasonably priced items, but the customer service really let it down. The laundry facilities could also use improvement, there aren’t many machines available considering how many rooms there are plus RV pitches on site. And while it’s not necessarily the hotel’s fault, there were kids riding quad bikes and motorbikes around late at night, which made it difficult to relax. Overall, the location and breakfast were definite highlights, but the dated rooms and especially the poor service in the general store meant the stay didn’t quite live up to expectations.

We stayed 1 night in Ruby's Inn - 12-13/9/25, in a room with 2 queen beds. The price (ordered from Best Western) is high - $ 408 including breakfast. The main building is nice, with a big store, a restaurant (where they serve the breakfast), indoor pool and Jacuzzi, and a small gym. The reception staff is efficient - so the check in was fast. The whole hotel is very big and is spread to few buildings – we received a quiet room in the building next to the small dry pond, in the ground floor (as we asked), and drove there with our car. We parked just in front of the room, so the luggage loading was easy. The room is OK, not so big. The hotel is close to the Bryce Canyon entrance (few minutes drive), so we went to the park, returned to the room, and returned to the park - in the same day. We ate lunch in Rustler's Restaurant in Tropic (that was OK) and we ate Pizza inside the park - in Valhalla Pizzeria, near the lodge (that was good). The breakfast in the motel was nice - it's a breakfast buffet, with eggs, yogurt and fresh fruits. The swimming pool is quiet large and heated.

I checked out the options for when we were going to be visiting Bryce and this place seemed good. It was huge. The room was fine and the staff was friendly. They have both a restaurant and grocery style area to get sandwiches and treats. The gift shop is also very interesting. They have an indoor pool which we did not use. It is close to Bryce which is what we wanted. Not fancy, but that was fine with my wife and I.

An older hotel so the room was a little rough around the edges but suits the country western theming and the history of the property perfectly. The room was quiet, the bed was comfy and the shower water pressure was great. The property had everything you could need: an onsite restaurant, laundry, general store, post office, travel desk…. ||The standout however was the staff. Check in was quick and smooth, the lady managing the waitlist at the restaurant was organised and professional, the server was attentive and friendly. I unfortunately left my child’s iPad behind and didn’t realise until after reaching Page - too far to turn back. I accepted that it was lost forever however I reached out to the hotel and the last and found department went above and beyond to have it delivered to an onward hotel. I’m incredibly grateful for this and all staff encountered during our very short but relaxed and welcoming 1-night stay.

This was my first time staying at a Best Western and it was a great experience! The hotel is huge, the staff was super friendly, and the pool was really nice. The gym was decent, though most of the equipment could definitely use an update. I loved that they had free water and hot water/coffee available in the lobby—such a nice touch after a long day exploring. Overall, I would absolutely stay here again if I visit Bryce National Park.

Amazing value and location. We stayed prior to our visit to Bryce Canyon and within 5-10 minutes we were on the sunrise hike trail due to the close proximity to the park. The hotel includes breakfast, a pool, and is adjacent to a big general store great for clothing and souvenirs. The room was clean and beds were comfortable. Solid 3 star quality with the price of a 2- star place.

Our family was making an 10 day trip out west (from GA) and Bryce Canyon was one of our stops. Ruby's was the perfect place to stay for our one night stop over. Not only did they have a great price, but there were also so many amenities right on campus and had a room with 2 king beds! After traveling so many days and this being twd the end of our trip, the kings were so welcomed by our family!! The dinner buffet had a lot of options and my whole family liked it. We also used the laundry which was convenient and fair priced. Another plus is the hotel is only about 3 min from the park entrance! We would def stay here again if in the area and would recommend booking if you are traveling to see Bryce Canyon!

We were very disappointed in our room. For over $300/night we expected something a bit more than an old motel experience. Our room smelled overwhelmingly of air freshener as they tried to mask the musty smell. The carpet is filthy and should be covered with a material that can actually be cleaned for each guest. The bathroom is outdated and the grout on the floor tile is in rough shape. Very disappointing. There simply aren't a lot of choices to choose from so I suppose they feel they can gouge people.

The room was basic but generally comfortable. The only problem with the room was that it faced west and the air conditioning struggled to keep the room cool. (The aluminum door was super hot - enough to burn your hand). The food was decent and they kept things moving. The biggest problem with our recent stay was that the parking lot was being resurfaced. So, we paid full price for having road equipment operating right outside the door. There was also conflicting information about when we could or could not use the lot. Why was this work being done in July instead of March or April??

Stayed one night, and loved the facility! Beautiful lodge feel! It snowed while we were there and made our visit even more beautiful! The room was nicely decorated and very clean! We also enjoyed the cowboy buffet and steakhouse restaurant. Prices were reasonable and portions were plenty! There were a lot of property amenities that we didnt use because it was closed due to season, but seem like they would be great fun for spring and summer!

I give this placed mixed reviews. The good: I love the vibe of this place. Beautiful grounds. The gentleman that started this had a wonderful vision. It's huge but well maintained on the outside. Yes, the room is dated, but it was clean. In fact, my sheets smelled so good. I was tempted to take them home lol! The main building is wonderful to walk through And so is the store. The stores fabulous reminds me of the store at Cracker Barrel. The bad: the gym is trashed. I wrote on a broken down elliptical that clicked and collect something fierce. You can't set any of the machines except the treadmills as they're all broken. The breakfast sucked in my opinion. Very crowded buffet style with soggy eggs and biscuits. But typical hotel fare. The bed was lumpy. Would I return? Yes, just for the atmosphere. But at least I know what to expect.

We stayed here for one night during our visit to Bryce and had a nice experience. Check-in was easy, as was parking. Our room was fine. And we found the free breakfast buffet to be great - much better than most hotel breakfasts with a lot of options including yogurt out of a machine that I've never seen before. They also have a massive store that has practically everything you could want. I'd stay here again.

We stayed here for 2 nights and overall enjoyed our stay. This place is way bigger than I expected but it's a well oiled machine. Staff was friendly and Esther from the General Store was super sweet! There are plenty of activities you can book with the hotel. The restaurant in the main building gets super busy for dinner and you will have to wait in line to get on the waitlist, but everything moves quickly and we didn't need to wait more than 10-15 minutes. Dinner was okay, the breakfast was better than average and I was pleasantly surprised that they were offering cottage cheese for breakfast. There are plenty of options for everyone. We had our do not disturb sign on the door and the cleaning staff left a bag with fresh towels and washcloths for us which we highly appreciated. At other hotels you have to ask the front desk for a new set when you don't want your room to be made. Downside to this hotel is that it is very dated and the shower squeaked loudly with every step you made in the tub. There was also not enough hot water left when my husband took a shower after me later in the evening. Overall I would still recommend this hotel.

Honestly, dining and lodging options in Bryce Canyon are super limited. People are complaining about this hotel needing updates, but for a place that's over 100 years old, I think it's great. The rooms are nothing special, but they are comfortable and warm in the winter. The property is very big, so you might need to drive to your room from the lobby/restaurant. I found it so convenient to stay here. The entrance to the park was right there, there's a huge general store, and breakfast in included. The food is nothing to write home about, but I'd stay here again.

Not a pleasant stay here. Had to cut short our trip to lake Powell/Antelope Canyon short because "no one will be at the office to give you your room key after 10pm". Informed of this that afternoon. We were about 190 miles away and had to rush our experience/drive to Bryce so we would have somewhere to stay while there. We were unaware we'd be about a mile from the main resort with all the amenities (pool, jacuzzi, shop, restaurant) and would have to cross a busy main road to get to the amenities (or drive there). If we had known that upfront we possibly would have booked elsewhere or the main lodge Ruby's across the road. The Best Western Bryce Canyon on the same site as Bryce Lodge side of Ruby's Inn/Bryce lodge looked amazing (unassociated with this resort though). On the good side of the experience, the Ruby's Inn buffet breakfast (included in your stay) was excellent! Great selections, nicely cooked, loved the coffees to go. Each motel style building had an ice shed at the end of it. Parking was abundant. Location to Bryce was good also. To avoid surprises like we received, If you book with this resort ask to stay at the main lodge Ruby's Inn side. Their website, photos etc are misleading/unclear (Bryce lodge side of Ruby's vs the Ruby's Inn side-two very different experiences). We weren't aware the ammenities required driving or walking to get to them. However the Mapquest/google photo shows the distance. I didn't see that mentioned anywhere (website/emails....), possible we missed that. Bryce Lodge should clarify the office closes at 10pm prior to or during booking and amenities are across the street (about mile away) Requiring a walk or drive. Photos online of Bryce Lodge are of the Ruby's Inn side (Main Lodge). These clarify things a bit more.

Excellent location very close to the park hotel has everything restaurant general store and not a bad food for national park I could seat front of the fire place for hours

It's really one of the only dining options near Bryce Canyon. The food was not good. I think the best thing we had was the salad bar.... :(

Rustic hotel with good full breakfast. Excellent location to visit Bryce Canyon. Our family of 4 stayed for 1 night at Best Western Plus Ruby's Inn in Aug 2024 after a day in Bryce Canyon. The room was clean and neat, but it had some old house smell. Bathroom was good and clean. 2 sinks were a plus. Breakfast buffet was at the hotel's restaurant and hence was of a better quality than you would normally get in such hotels. It had a good selection of cold and hot items. Check-in and check-out were quick and smooth. Location was perfect: close to Bryce Canyon National Park; close to Utah's Scenic Byway 12; nice sunset view above little lake behind hotel's buildings. Dining was made easy with hotel's own "Cowboy's Buffet & Steak Room" restaurant serving a decent buffet dinner. The only issue was that AC unit kept stopping when it was set on auto. Regardless of the temperature setting it ran for few min and stopped. Eventually, in the middle of the night I pressed 'Fan always on' button and it finally cooled the room down. Other than the above our stay was fine and we found this hotel to be a good value.

There aren't many options nearby bryce canyon for lodging. The room was pretty mediocre, it was very cheap motel like and the pillows are TINY. For as big as the place is I expected a little more. The general store and other local things they do is pretty cool though.

Skip. And definitely don't expect to enjoy the indoor hot tub/pool area. Only positive was the EV charger and the bed was ok.

Perfect location for visiting Bryce Canyon National Park! Located right outside the park entrance. Large property made it nice for walking dogs. Restaurant on site was delicious (ate here for breakfast and dinner). Rooms are spacious and clean. Staff were all very helpful and friendly.

Clean, reasonable lodgings. Food was expensive, unimpressive at the restaurant. Salad bar was very fresh and tasty. Ice cream store across the street also owned by Ruby's was priced excellently! General store had everything you could want and more.

We stayed at Ruby's Inn near Bryce Canyon because it was the closest to the Park. There are not too many other options in this tiny town of Bryce. In fact it seems every where you turn there is a Ruby's something, from rodeo to diner to amusement rides etc. The complex hosts a diner with buffet meals, several touristy shops, to a post office. The hotel has an Uber kitschy feel and a cowboy/Indian vibe from the Old West. Hundreds of people checking in constantly. It's a huge enterprise. The room we got, faced onto a pond. The room was spacious clean and had everything you could possibly want. Our stay was great but it's far from luxury. It's plain and simple & caters to large crowd of families, bikers etc etc.

We drove up from Hatch, Utah for the 1.5 hour horse trail ride that is available through Ruby's Inn, it was awesome! My wife and I loved it and will definitely do it again, maybe the longer ride next time. The tour guides were great and very knowledgeable of the areas history, Lauren I believe one of their names were was absolutely fantastic and very funny too. I'd highly recommend taking the kids, I think there was a seven year old on our ride, it is great for us adults who haven't been on a horse for quite some time, but it was like riding a bike, easy, the horses are great! Also, the general store at Ruby's Inn is amazing, so much great stuff to buy while there so I had to get myself a new cowboy hat! Enjoy everyone :)

This place was a great place to stay! Just outside of the park, we had easy access to everything. The rooms were minimal, but clean and comfortable. We could hear the people walking around above us, but that's hotel life, right? They have an amazing general store with everything from goodies and gifts to much-needed necessities, and everything was reasonably priced. We did a load of laundry (much needed after our muddy hike) for about $5. There's no change machine, but they will gladly exchange your bills for quarters at the store. A breakfast buffet is included with the stay, and there was so much to choose from, all of it delicious. It is definitely a well-oiled machine, given the amount of traffic that they deal with, but everyone was kind, courteous, and helpful, especially for a hotel in the wilderness.

Out family of 17 had a wonderful and relaxIng guided wagon ride experience that we we will always treasure! Each of our grandchildren had the opportunity to also take the horses reins and were taught how to lead the beautiful horses. They also found Indian arrowheads. The charming guide and his wife shared wonderful stories of the history of Bryce Canyon. The wife took pictures of our family with canyon scenes behind us. We can highly recommend the wagon ride. It was the highlight of our family get together and at a good group rate.

We did not stay at at the Ruby inn but we went horseback riding best time of our lives so great we rode on the side of the rim of Bryce Canyon beautiful site. It's a must do if you're coming to Bryce Canyon. We love it. We'll do it again, hopefully in a few years..

Breakfast included was perfect to fill me up for a great day of hiking in Bryce. Floor was squeaky and walls were thin. Perfect distance to Bryce Canyon.

Love this hotel!! You are RIGHT BY Bryce Canyon and other parks. We loved the location.. yes you are far away from any cities and yes the store may close at certain times but it is worth the stay. Just prepare yourself because you are somewhat remote. Bring food you can microwave, bring yourself some water and drinks, and snacks or medicine for the night. Warm water was great, especially because it can get REALLY COLD! food at the store was great, the restaurant looked great for dinner (we had breakfast there and it rocked), and I definitely believe it's family friendly. I highly recommend this hotel if you're looking to stay close to Bryce Canyon!!!

Room was clean and generously sized. The buffet breakfast was poor - oatmeal watered down; French toast tasteless; sausage salty. Eggs were of the powdered variety. Location was great for quick access to the park.

This is a fun hotel near Bryce Canyon with lots of fun activities in the hotel, including a really cool pool, fun shopping area and a lot of kid, friendly activities, including a photo booth western style. Rooms aren't anything special or fancy but overall clean and large. You can drive three minutes to Bryce Canyon or take the shuttle right by the hotel so that's the most convenient part of this place but my favorite part was definitely the included breakfast buffet. It was very delicious and lots of options and right within the hotel.

This is one of very few hotel options near the entrance of the park. The location is great, and it's right on the shuttle line but parking at Bryce was simple and we didn't need to shuttle from the hotel and back. This hotel is very dated. The tub was old and chipped, and half the water from a shower comes out of the bottom and half comes out of the top, which was super wasteful. We had evidence of a leak in the ceiling of the bathroom, walls that were so thin you could hear everything happening around you- including every shower, toilet flush, and more. The AC didn't cool to the temp entered, so you have to set it for way colder than you actually want it (we settled for 66). The pool is indoors with no seasonal outdoor pool or courtyard, which is truly a miss in such a beautiful area.

I just stayed 2 nights here with my family as part of a road trip. We had 3 rooms between all of us. Pros: -- It is so close to Bryce Canyon! --We loved the main lodge and all it had to offer-- the gift shops, the old west style pictures, the workout room and the business center. We didn't use the pool but it looked nice. -- the included breakfast was really good, lots of options and the wait staff was very friendly. They even had my favorite brand of green tea! -- My room seemed to be fairly recently updated-- clean and new looking bathroom, the beds and other furniture were in good shape, and the flat screen tv was large and worked well. Cons: -- Despite seeming new (ish), the room had a very strange, strong, and unpleasant odor. It seemed like a mix between cleaner, maybe Febreeze, and some other musty or unpleasant smell. Our other family members said their rooms smelled the same. One couple even changed rooms because of it, but the second room also had the same odor. I tried my best to air out the room by leaving the air conditioning on, and the window and door open whenever possible, but it did not help much. -- The pillows were very tiny squares and were very uncomfortable. I've stayed at other Best Westerns and I don't remember the pillows being like that. Between the odor and the pillows, our room was just not too enjoyable/comfortable/restful. It looks like they are doing some major updates to the hotel overall, so maybe these issues will be rectified soon. So, I have a mixed review of my experience but overall would recommend. The hotel does a good job of offering a Wild West experience, and is about as close to Bryce Canyon as you can get without being in the park itself.

Good location and a convenient restaurant in the hotel. Hotel needs to be updated but it was clean so I have no complaints. There is a nice good sized general store in the hotel as well which covers anything you need including a grocery section.

Store and restaurant were cool but the room sucked. Everything electrical in that room minus the tv was buzzing so loud you couldn't sleep. If this place wasn't a mile from Bryce they would bulldoze it.

On the upside, there's a ton of history to the historic Ruby's Inn. On the downside, this inn maybe should have been left to the history books and replaced or updated several decades ago. That said, lodging options in the area seem extremely limited, so this might actually be about as good as it gets if you want to stay close to Bryce Canyon park entrance. If you're spending a night (or several) here, set your expectations low with respect to the rooms. I think my bath towel was more akin to a loofah than a towel. The in-room air got stale and musty unless you ran the window unit fan incessantly. And you can perform your own personal band using nothing other than the bathtub floor -- squeakity squeak squeaker. There were, however, several redeeming qualities. The included breakfast was surprisingly good, as long as you're not in a rush. Our first morning there, it was a solid 20-25 minute wait to get seated. Plan accordingly. The selection of hot and cold foods exceeded expectations, though. I'm easy to win over if you serve me some biscuits and gravy (even if the biscuits have the consistency of scones). The adventure desk in the lobby made next-day arrangements for horseback riding easy. Just make sure to fact check independently. The morning we arrived for our horseback riding excursion, there was another couple who was turned away because the gent weighed more than the maximum load for the horses. Reportedly, the booking agents had inquired about the fellow's weight and said it was fine. I trust the horse handler's experience and judgment over that of the desk agent's. And the general store, connected to the main building of Ruby's Inn, was absolutely clutch. It turns out that everything in town shuts down early. Dining options are already limited, and if you're not feeling like hitting up a saloon, you're pretty much left to your own devices. The grocery section of the general store came to the rescue and we were able to scrounge up a dinner of instant noodles and crispy dippers after a full day of hiking in the park. All told, this certainly beats your run-of-the-mill motel, but mostly on account of the amenities and services. If you go into the experience with the understanding that most of what you're paying for is breakfast and convenient access to the park entrance, you'll be just fine.

My first time there! I was impressed with so many activities the hotel offers! I was really happy is just 5 minutes from the Bryce Canyon Park! Me and my friend just came back and we had an amazing time! We can't wait to be back! Lucas at Front Desk was amazing helping us! And we loved his suggestion to see the sunrise!! The food was great! The store is huge! The country band at the dinner was just beautiful!!! We highly recommend ! The bed was great, the room was clean ! Very comfortable.

So on the positive side, the room itself was fine. It wasn't anything special, but it was about what I would expect from a Best Western. The general store with groceries was nice too. When we got there to check in, we had to wait in a 30 minute line before we were able to do so. It wasn't the best way to start our visit. The whole place was a zoo. My other big complaint was the wifi. It's so slow that they might as well not have wifi because you can't really do anything on it. I ran a speed test and the download speed was 1.73 Mbps which explains why we basically couldn't use it. The cell service in the area is pretty good, so they could even set up WiFi via mobile hotspots that would be way better than that.

This is a clean but busy, crowded, noisy hotel. We heard water running loudly no matter the time. Complimentary breakfast was ok. Dining room was an overpriced, lack luster buffett with an expensive, limited menu to order from. The most offensive part was every inch of this property was covered with things to sell. Would not go back.

We got a room in the Lakeview Lodge. It was fine except that the bathroom we got overflowed. Luckily, there wasn't poopy water everywhere. We could tell that was a slow running toilet. Anyway, we were able to switch rooms, no problem. But they really need to get that toilet issue fixed. The facilities are nice enough. The outdoor pool code needs to be retrieved from the Ruby's campgrounds. The people working at that desk were a bit grumpy about giving it to the hotel dwellers, but they did give it to me. This hotel was fine.

Review for Ruby's Inn & Ebenezer's Barn and Grill I'm deeply saddened and disturbed by what happened to my family during our visit to Bryce Canyon. I feel it's important to share this experience while it's still fresh in my mind, not out of anger, but in the hope that others--especially families of color--are aware and can be cautious. I was attending a professional conference at Ruby's Inn over three days. The conference encouraged attendees to bring family, and we did. My husband had been taking our young daughter to the hotel pool while I attended sessions. On the last day, inspired by the conference's closing message from Utah Governor Spencer Cox encouraging family connection, I stepped out of Ebenezer's Barn & Grill to meet my husband and daughter. That's when everything shifted. My husband had just picked up our daughter from the pool and pulled up to the barn to get me. I saw a man in a large truck begin to follow our vehicle and take photos of our plates. Before I could process what was happening, this man began to stalk us, following us through town and ultimately calling the police. Within minutes, we were surrounded by law enforcement officers, questioned aggressively, and my husband was issued a citation based on this stranger's report. At no point was his erratic behavior--following us, taking photos, or harassing us--addressed. My husband believes he was racially profiled, and based on how the situation unfolded, I believe it too. The entire experience was frightening and humiliating, especially for our 6-year-old daughter, who witnessed her father being treated like a criminal for simply picking up his wife from a conference. I sat in that driver seat crying, helpless. As Navajo and Latino individuals, we've been taught to carry documentation everywhere to prove we belong. It's 2025, and somehow we're still explaining our humanity. The officer told me, "You're in one of the most diverse areas of the county." But diversity doesn't guarantee safety when biases go unchecked and strangers can escalate a situation into a police encounter because they "felt" something. I now reflect on a similar event years ago--when my husband rushed me to the hospital during labor, and even then, he was ticketed. The pattern is clear. In urgent or ordinary moments, our presence is policed, not protected. To be clear, I do not know who the man was who reported us. He was not in a uniform. If he was a hotel or staff member, there were no identifying markers. No one gave us any clarity. We were simply told to comply, then dismissed. This was supposed to be a positive, family-centered week. Instead, we left feeling unsafe and unwanted. I strongly urge Ruby's Inn and associated establishments to reflect on how they engage with guests, especially guests of color. Implement training. Have staff wear visible IDs. Protect families, don't criminalize them. I will also be writing to the Utah Prevention Conference Association to recommend they provide shuttle services or clear transport guidance for future conferences--especially for BIPOC attendees and their families. This was my second UPCA conference, and my husband's first time to Bryce. -- A concerned Navajo mother and professional, traveling with her family

This place was a dump. It was about as basic as a room can get but from the minute we got into bed we were itching like crazy. The heater was super load so we had to turn it off in order to sleep and it was 20 degrees outside!! Unfortunately, not much else around to choose from but keep your expectations low and definitely avoid eating in their dining room. The food was awful and the breakfast buffet, although included, was pretty gross. How do you screw up pancakes? The eggs were runny and possibly not even real eggs and the bacon was a cheap cut and greasy. Dinner was worse though and that was NOT included with the room. Stay somewhere else. The room across from us had the outside light flickering on and off all night. You'd think they'd fix that, no??

Room 7120 should not even be rented out. They have a convenience store right next to it and everyone parks next to this room so when you are trying to sleep, so people banging car doors and making noise and talking right outside your room. It did close at 9 in December/ not sure what summer hours are; but I had hiked all day and was exhausted. I fell asleep to be woke back up twice. At that point I was wide awake. Worst nights sleep I have ever had in a hotel. If you pay attention- I am a "positive review" person. It has to be bad for me to post one star. Maybe it could be better if not in this room. If you plan to stay here. Ask to be far far away from corner where gas station and store is located. Might work out better for you. It was clean. Had hot water. Breakfast decent next day. Just get FAR away from store and it's traffic.

Too big of an hotel for me. Room was small but clean. Breakfast was terrible. Just ok as a short stay to enjoy Bryce Canyon

Excellent stay. Great location near the park. Great amenities Most importantly they're pet friendly!!

The staff is very friendly, the room is very clean, and it is very convenient to eat nearby. The price of rooms is very cheap in this season.

Friendly and helpful employees. Clean- very clean So many activities and customer service available to help. Great indoor pool that's heated with a jacuzzi and the gym Is connected... awesome looking gym! If you are lucky enough to get into the best western side of Rubys, it's where the indoor pool is and a general store with a very well stocked grocery store- it room is a couple days to realize that was there but wow!the rooms are fantastic. They also have old west photo shoot store here and tours galore to book. The only real tip I would give is to ignore the paper that says to go to breakfast at 6-8 am as that is NOW the busiest time. I forced my kiddo to get up early the first day.. and there was a massive line for us at 6 am. I spoke to a waitress and she said that last year they didn't have tours (due to covid)and that is why this paper says to do that but it hasn't been updated. We went at 8 am the next day and had 2 people in front of us and much fewer people to interact with at the food stations. This place is likely always booked and it's with good reason. From the minute we entered the doors until an hour from now when we depart things have and will go smoothly because they have their system down. Friendly, clean and customer satisfaction is their priority as it's how I felt our entire stay You will NOT have a lack of things to do- we didn't come close to doing all that we wanted here in our 3 night stay and we will be back! The ebenezer dinner show is a lot of fun!and they and I recommend Bryce scenic tours for the National Park. Thank you for a wonderful experience!!

Amazing Wagon ride, worth for an hour, calm and peaceful ride. The rider gave a wonderful experience by explaining the story behind the place. Awesome view from the rim. Hotel stay was pleasant except finding hard time for parking. Fantastic breakfast by Ruby's Inn. Overall good experience.

I was here at the beginning of March. I had a good experience. I liked the entrance to the hotel, the lobby . The rustic decor was nice and different for me. They had a lit fireplace, OMG! Being from Florida, this was my first seeing a real fireplace. It was like texting. I couldn't look away. I noticed a sign inside the hotel. It seems you can get your picture taken here with costumes from the old West. That was neat. I also saw a sign for a gallery that was not open. This property is big and offers options on things to do around. It was perfect for my stay. I had a good time. The customer service was great and friendly. The room was clean and cozy. The beds I found comfortable. It was pretty cold the day I checked in, but my room was kept nice and warm. This warm-blooded Floridian was happy about that. The hotel has a nice restaurant. I tried the breakfast buffet . I enjoyed it. It had a good selection. The staff was pleasant. I came back for dinner later on. They had the best pot roast ever. I still think about it. A big store is located inside the property. It has winter clothing, souvenirs, jewelry, chocolates, hunting supplies, snacks, some food items, western wear, and more. It is a big store. I noticed not too many hotels around this area. This area was hit hard. Tourism is an important part for this little town. I am glad this hotel is still operational because it was convenient, and I had a good stay.

Front desk check in was quick and painless. No issues with the staff at all! I could tell the servers in the restaurant were busy but they were still on top of everything. Price for the weekend was fair and we really weren't in the room much, but I wouldn't stay here again. I don't want to fault this conveniently located hotel for the unconcerned and rude guests, but they need to enforce rules so guests feel comfortable and safe. As they advertise, Ruby's Inn does have everything (a gift shop and grocery store, its own shuttle stop, indoor pool, RV park, restaurant, pizza place, large lobby, clean bathrooms...) They also have a lot of visitors who clearly don't give a F about you. Not just in that they don't care about your health during this pandemic, but that they also don't care if you get any sleep!!! All I heard were doors slamming, people walking above my room, TVs and music blasting. Most people are going to be up early to see the park, so no idea why there was so much noise at 10 PM - midnight. Also children were running between cars and riding bikes unattended (in the rear lot by RVs). Very dangerous! Yeah, the room was BIG and there were two sinks, a refrigerator and large closet. However, no one cleaned our rooms or took out our trash.

We had a wonderful experience at this historic hotel! The price was totally reasonable! They have all the amenities you might need in the area, including a general store, which has pretty much anything you might need along your journey. The heated pool was an added bonus after hiking through the canyon. Breakfast buffet was included. Nothing special, but hit the spot. If you are looking for Bryce Canyon memorabilia, this is the place! We will definitely stay here again if we are in the area!

Traveling with my 80-year-old mom and we lucked out with an accessible room being located around the back with a small lake right outside our room. What can I say, it's Best Western - clean, comfortable dog friendly room with super polite and gracious front-desk staff who were welcoming and warm. And the BEST location, just outside the entrance to Bryce Canyon. Shoot, the location almost scared me off because I thought the room would be super expensive, but it was right in line with other Best Western Plus locations. We decided to go down the highway to Bryce Canyon Pines for breakfast and it too was wonderful. Good prices, great food, and wonderful people.

Everyone was SO nice and accommodating. So kind, so informative. Bailey and Anita were wonderful guides. The horses were clean, well fed and healthy. The stables were clean .

Nice selection of products and the restroom are super clean , plus the market's cashier are very friendly! I will come back to this location

This place was great. Check in was easy, my room was large and very clean. Lots of towels. Breakfast was complimentary, and was delicious. The General Store had everything and was totally legit. Lots of hiking gear, camping gear, freeze dried meals, beer, you name it they have it. Prices were reasonable. If you are planning to visit Bryce Canyon or even Capitol Reef this is the place to stay.

This motel is pretty much the place to stay if you are visiting Bryce Canyon. It's somewhat dated as it's been there a long time, but everything seemed to be well maintained and clean throughout. It's right outside the entrance to the park and it's pretty much the center of activity in Bryce Canyon City. The motel has a nice lobby, a restaurant and an grocery/souvenir store. A buffet breakfast is included in the price of the room. They have quite a few rooms which are located in several separate buildings spread throughout the property. I was in a building quite a ways back, so it was a fairly good walk to get to the lobby and restaurant. Depending on the weather, that could be a challenge and you might want to use your car.

Large inn; welcoming staff; free parking; no additional fees. Wi-Fi available. Was traveling with our dog and was happy to find a pet friendly hotel so close to the National park. I mean you can't get any closer to the entrance to BryceNational Park. Our room was near the back of the property (probably because we had our dog) and it was upstairs. No elevator but that was ok except for when we arrived and departed and had to carry our bags up and down the stairs. The indoor pool was located at other end of property and although I went to check it out and it seemed really nice it was just a bit too far from our room and I didn't want to drive and park closer to pool to use and it was way too cold to walk from our room to pool and back afterwards when wet but I could definitely see using it in warmer weather. There were a bunch of kids on pool though. Daily Breakfast buffet offered for guests- I recommend arriving early cause it gets crowded however the line seems to move rather quickly. Basic menu offerings but enough choices so everyone will find something they like and fill up. Room was clean and comfortable. Thankful heat worked well. Coffee maker and mini fridge in room. Towels were basic- the rough scratchy type but served their purpose. Price was reasonable. There's a large gift shop that also includes many grocery items on the property next to the lobby and that proved to be very handy. Besides checking in we never interacted with Inn staff or had a reason to call and ask for anything so I can't speak about that but check in was easy and front desk staff were friendly and helpful. If you are traveling with your pet there is an extra per night fee- at the time we stayed it was $30. They also do not want dog left unattended in room so be aware of that- and also with that in mind know although dogs are allowed in the National park, they are not allowed on the trails. One thing I thought would've been a nice welcoming gesture for Rocky ( our dog) would've been to maybe have a treat waiting for him in room for him knowing it was a pet friendly room. All in all it was a good stay.