Best Western Plus Suitcase Paris La Défense.

Our trip cannot be better !! Love this hotel! Room is very clean and has almost everything you need! It’s located in a very safe area with restaurants nearby! We had a blast in this hotel 🏨 I want to give a special shout-out to the receptionist: Eraste!! He went above and beyond to make the guests feel welcomed and valued! I was studying in the lobby during midnight and he offered the best assistance and service to me with a kind smile on his face! The staff and service makes our memories in France 🇫🇷 even more precious and special!!

Very satisfied with the helpfulness of the staff, the cleanliness of the hotel and the delicious breakfast. The hotel is managed superbly. You feel at home while you receive a four stars treatment. Conveniently located (5 mins walk to reach Bois Colombe train station and 7 minutes from Paris Gare Saint Lazaire), this cozy place has become my favourite hotel to visit Paris.

such a lovely hotel with lovely staff. The location of the hotel is beautiful as it is in a town where have lots of restaurants, bakeries and grocery options. It took less than half an hour to get into Central Paris using the train and Metro system. The rooms are as advertised and are very modern and came with a kitchenette with a kettle, coffee maker, microwave and fridge. The room also had AC. I really enjoyed my stay here, I will definitely stay again.

We stayed here for a whole week and I was getting tired of the same breakfast. No rotation at all. My biggest frustration was at checkout when I was just hit with a a bill of almost 200 Euros for a tax charge that wasn't communicated to us at all when we checked in. It is however conveniently located close to the Bois Columbus train station so made the commute easier. And there are a few food places around mostly fast food.

I was travelling with family ( Mother 65+ and children including 4 yr old) and was booked here from 9- Aug to 11-Aug. Inconvenient points- 1) No restaurant for food. Have to walk out to nearby places or order delivery. For my group, this was most inconvenient. 2) Plumbing seems problematic( though the receptionist walked upto my room and fixed it himself..appreciated) 3) Breakfast seems very basic. For somebody who is visiting to get a feel of Paris, I think ambience can be improved at this place.Would recommend this place only if you are looking for a place to sleep. If you are looking to utilise the property for food, other things, maybe this is not the place.

I stayed here recently with my mum and daughter.. since arrival we were greeted by friendly staff who offered to look after out suitcases as we areived quite eaely before the room was ready. During this time we took a walk in the area where we found gorgeous pattiseries and boutique shops. When we got back to the hotel we were delighted by the size of our room and the cleanliness! The rooms are very modern and have all amenities you need, if you need an iron you can request this at the desk. The train station is 5 minute walk from the hotel and only 1 or two stops until Gare Saint-Lazarre. I would definitely recommend this hotel and thank you to all the wonderful staff, especially the gent who saw us off on the last day as we had an early flight and offered us a hot drink.. merci beaucoup!

Hotel is no where near Paris in fact when we asked for a map of Paris the receptionist told us ‘this is not Paris’. |Staff very unhelpful except for night reception. We had booked 2 rooms but when we got there they insisted only one was booked and other had been cancelled, we had to make 3 phone calls to Easyjet ourselves without staff helping and they had not cancelled a room. We did not get room sorted properly until next day, hotel made us pay for one of the rooms even though Easyjet had told them they would sort out. |No tourist information in hotel|Room was tiny, horrible arrangement of toilet separate from shower so had to use toilet and then walk around room to shower room to wash hands, weren’t even next to each other. Was twin beds and on one the mattress protector and sheets were too short for the bed. They took the dirty towels but didn’t replace them. |Never a four star hotel not even a 3 star

Wonderful place! My stepdaughter and I needed a place in Asnières-sur-Seine (suburb near northwest Paris) for a couple of days until she could move into a student dorm nearby. Suitcase Plus La Défense was perfect. The rooms were immaculate - my bed was very comfortable. In-room thermostat worked very well - despite heat and humidity outside, my room was extremely comfortable. The neighborhood is busy during the day, but quiet at night. The staff were fantastic (the names I remember in particular are Luc, Emilia, Liliana, and Chloe). They went above and beyond to make our stay enjoyable and trouble free. All of the staff who helped me spoke English as well as French (I'm sure they speak other languages, but those are the only two I know). I would definitely stay here again.

This place truly sucks. No carpeting on the floors. No English language TV. Rude night clerk. Inconveniently located electrical outlets. Bedbugs! I repeat: BED BUGS! It's in the middle of BF nowhere Paris-wise. You have to take a train, not the Metro to get there. Look up Gare St. Lazare to Bois Columba in your Baedeker. You'd think a Best Western would be American-friendly. It is definitely not. BED BUGs!!

Long story short, the service at the Best Western Plus Suites La Defense is horrible. So much so, that I don't recommend anyone staying at the hotel. My wife and I chose this hotel for our visit to the Paris area. I was actually pleased with the facilities and location; after all, I was paying considerably less for this property than others around. I expected some concessions, but the level of service we received from check-in to check-out was abhorrent. I'll briefly recount a specific interaction with their reception staff. My wife and I arrived at the hotel around 7:45pm and sat at the bar. We were never acknowledged, nor were we assisted. The older gentleman was dismissive at best, stating "one of "them" will help you" before scurrying out of the building. Neither of these individuals offered to provide assistance. What is most frustrating, is that, throughout this 30 minute period, these people repeatedly glanced in our direction, never acknowledging us. We waited for this extended period to with the hope we would be helped at some point. Finally, I went to stand at the counter, to "force" someone to assist me. Having to force, coerce, or beg for service is simply unacceptable. We only had a simple question that would have taken no longer than 30 seconds to resolve. As a consumer, I feel it is my duty to warn other potential guests of this hotel's poor operations. I gave the hotel's manager 2 weeks to respond to my email, and I did not hear from them. I didn't "want" anything, other than for them to acknowledge this flaw in hopes no other patrons would experience it. From their lack of response, I can infer they don't care/ see nothing wrong.

Overall the stay was okay . Very close to the train station and eateries. Nice area local flea market for fresh fruit . Grocery store next door for anything. Staff they were nice and pleasant to deal with . Awesome shower comfy bed and clean sheets. The only reason i gave two star less is because of the floor its horrible blood stains coffee stains dirt stains i mean very dirty a 4 star hotel should not have floors like this and also our bathroom door was a little broken so water was leaking onto the floor

Bonsoir. My daughter and I visited at the beginning of May, thought the location was pretty easy to find (located in the northwestern part of Paris). Found the underground parking a nice plus too. We did need to change the room. Requested two beds on the reservation and the room only had one. The gentleman at the lobby checkin took care of it right away and switched us to the two which was a few doors down. We found this hotel to be very clean and comfortable. We appreciated the hotel's detail to security and needing the swipe key to access all levels. The rooms, our floor, the lobby and and the parking garage levels were all clean (yes the parking area was immaculate!). Thank you for allowing us to leave the auto rental there for the entire day after we checked out. We got on the nearby railway (about a block away) to spend an incredible time site-seeing the beautiful city! My critique is of the few staff who appeared disorganized in the lobby while others carried the load. Overall 4 star rating!