Best Western Plus Tupelo Inn & Suites

I stay at the Best Western Plus Tupelo Inn & Suites several times a year and they always exceed my expectations. The rooms are clean and quiet, the staff is friendly and welcoming. During today's visit I was welcomed by Alice. She was exceptionally friendly, gave me directions to pick up a few items for my travels and recommended a local restaurant with great food, drink, and live music. After a long day of travel, Alice's positive, welcoming demeanor was a great way to start my stay. I will continue to stay here anytime I need a hotel in Tupelo, MS and it's because they have great people like Alice!

Rooms are decent, nothing to complain about.. but I will never forget Ms May! She is the nicest lady who makes all of the breakfast by herself everyday.. she is kind and very helpful and always has a smile on her face!

The room was very clean and comfortable. I enjoyed having a shower that also included a tub. The hot breakfast was good, and there were many choices. It included a Keurig machine where you can choose options like a latte. The bed was comfortable, though strangely their housekeepers fold the pillows in half into little lumps and you have to flatten them out to get a good rest.

The staff was very kind, but that’s about the only positive about this stay. We got there at 3 am and the room smelled AWFUL. We soon discovered why. The floor was soaking wet. It went from the air conditioner unit to about halfway across the room. The bedsheets had someone else’s hair in them. We didn’t try and change rooms because it was so late but I wouldn’t stay here again.

This is by far one of the nastiest hotels I’ve stayed in. I would never be back. The hospitality is horrible no greeting upon arrival. Our room hat YT ppl hair all over the counter and sink. The room smells soooooo bad omg! Mold on the ceilings and shower and sink. The shower curtain smelt awful. The floor had a pissy smell. Then I ask the front desk manager to have them to clean my room she states that due to Covid they don’t clean the rooms everyday for guests who stay multiple nights. I told her that the room wasn’t clean in the first place and she proceeded to be snippy and rude regarding the matter instead of just acknowledging my concerns and cleaning the room as asked. I reached out to corporate and they contacted the hotel in which Aubrey another girl at the front desk called me shortly after ensuring me that the room has been clean. The pics below are the room after it had been cleaned 😂. Mind you the hair you see isn’t mine. Does this look clean to you and the hotel hasn’t been there that long for its condition. Room 404! Replacing towels and taking trash isn’t considered clean.

Bed was extra comfy, we had a decent night's sleep. However the reason we came back to this hotel while we were in the area is because of the lady that takes care of the Continental breakfast. The food is good but she is the "icing on the cake" making sure everyone has whatever they need. All of the staff were nice, but she is the reason we are and will be repeat customers.

Great place to stay. Shopping, etc. close by. Also the Malco is right across the lot. Breakfast eggs could be better. There was no hot cereal. Everything else was great! Very clean! If the sight u book from shows a full kitchen in the suite,😲 not true 🤥 It's a microwave, fridge, and coffee maker, which is still fine.

From the outside, the building is fairly new. Looking at the outside, you think the inside would be pretty decent. WRONG!!!. The lady at the desk told me that some of the doors may look like they were broken into, told me how the fire department have to jam the door open if the battery dies in the card reader. So she then gives me my room key, I get to the room and it's a complete mess. Bed messed up, sink had drink stains, trash in the cans. I let her know she give me another room, that room was a lil better. The sheets wasn't fitted on the bed right, so you could see the mattress that it was old and dirty and had stains. The foot of the bed was 6 inches higher than the head of the bed. The Keurig had old used cups in them. The AC made noise all night.. I would rather stay in the 50 dollar a night hotel than spend money at this Best Western Plus. I do not recommend

Great stay! We were greeted by a pleasant young lady, I think her name was Alice... She was helpful, and recommended the Cantina next door for good Mexican food. It was awesome! The room was clean, inviting, and the bed was very comfortable. This was a great place to stay!!!

I wouldn't recommend staying here. The pics online look great, the lobby looks nice, and the front desk staff was friendly. However, it stops there. The pool was so cloudy and smelled like dead fish, along with the rest of the hotel being smelly. The carpets throughout were so dirty, and the place is pretty beat up. The shower head was so weak it was hard to even take shower & feel clean. I sat & watched several other guests in their cars outside the hotel and I got a very shady vibe from quite a few. I don't know what was going on, but they definitely were suspicious.

This location looks to be under a remodel. In the lobby at least. Our room do not impress. I posted pictures of our shower. Which we did NOT use..we stopped late and was exhausted and fell into bed. There were no towels Bed was somewhat comfortable. I just am disturbed that they would allow room to be occupied in that condition. Employees were nice though

Very clean and rooms have plenty of space to spread out. Pool is very relaxing and they have a nice little gym as well. Close to lots of restaurants and even Walmart down the road. Overall will def stay here again.

Probably the best BW I've ever seen or stayed at...no complaints. Clean, quiet, and close to many eatries.

Great spot. Very clean, great beds, great pool and friendly staff. Booked this place based on Yelpers suggestions. That's why I love yelp. Will be back next time we are driving south to Florida. It's worth to plan the route to include this motel. Restaurants within walking distance too

We chose to stay in this best western hotel due to the good reviews it had. The staff was nice but whole hotel smelled like weed and our room had the biggest roach I've ever seen in my life. The bed was comfortable so if prehistoric roaches and second hand highs don't bother you this place is great.

Clean, comfortable, friendly, safe surroundings. Convenient to a complete variety of chain restaurants as well as a big Walmart. We didn't check out the breakfast although it was being prepared to order keeping everyone Covid safe. Definitely would stay again.

I stayed here recently on a business trip. I was coming through Tupelo for the night and wanted to stay somewhere decent, but close to everything. I've stayed at a couple of Best Western's before and they were hit and miss, but this Best Western PLUS was truly excellent. Upon arrival, the lobby is spacious and decorated in a really classy, modern way. It's very hotel-ish but not sleazy or tacky. The staff was super friendly and got me and my boss into our individual rooms very quickly even though we were a little bit early for check-in. My individual room was super nice! There was a (suuuper comfy) queen size bed, stacked with pillows, on the one side of the room. On the other, there was a small seating area facing the giant television. The TV could be swiveled so that you could watch it from the bed too. The bathroom was super clean and well stocked. Since I live in an apartment without a working bathtub, I always take up the opportunity for a long bath when I stay in hotels. The bathtub in this room was awesome. It was really deep with clean, shiny fixtures and plenty of hot water that didn't drain while I was still bathing. Two pruny thumbs up for the bath! The real selling point of this hotel though? Every evening from five to seven, they have complimentary drinks in the lobby! I can't think of anything more awesome. It was so nice to get back to the hotel after a long day of driving around in and out of business meetings all day and enjoy a couple of free glasses of wine. They had both red and white wine, as well as a variety of cold, canned beers. The lobby wasn't particularly crowded but the folks that were there were all in good spirits and everyone was having a really nice time. I loved that. In the morning, the complimentary breakfast was pretty standard hotel breakfast fare but nothing to complain about. I wish I'd woken up earlier so I could've made myself a waffle extravaganza, but I settled for some eggs, bacon and biscuits and I was very happy with that. I didn't get a chance to take a swim in their indoor pool, but it looked super nice and I look forward to trying it out next time I stay there. (I will definitely be back!) If you're looking for a nice play to stay, sleep, and grab a drink or two while you're at it in the Tupelo area, I highly recommend this Best Western Plus.

Not a good experience. Our bathroom lights kept turning off and our sink was broken. The room next door despite having two beds was allowed to contain 10 people who were noisy all night. Do not leave anything in the room of value, for your valuables will be stolen.

I was in Tupelo to take care of business for affairs of my sister who had just passed. Everything and everyone was so accommodating. I asked if they had a bereavement discount. They do not but the manager gave me the AAA discount. I was so thankful. Also I was in ad out of the hotel during the time housekeeping was doing rounds. To my happy surprise no matter if you were a new guest or multiple night stay, housekeeping changes the sheets on the beds daily. I will so stay here again the next time I'm in Tupelo.

Pleasantly surprised! Check-in was quick and the staff friendly, pointed out the hotels amenities. The room was great, everything was super clean and beds are very comfortable. It is close to the main roads, shops and restaurants. I shall return! Bookmarked - done!

Thank you to the receptionist on Wednesday evening, September 26th. I had been traveling with my elderly mom to attend a funeral. We were offered a bereavement rate and a room with handicapped access. It was a difficult trip made a little easier with good customer service. The hotel was clean and offered a hot breakfast.

The only fly in our ointment was that our keys didn't work on our first room. After two trips trying to get keys to work and was eventually moved to a new room. The room was large and comfy as well as quite clean. We missed happy hour but the custodian got us a drink or two. The brand of wine was Barefoot and there was a Merlot and a white...very good. The breakfast was plentiful and we felt well fed. I would wish that the gravy didn't have meat, but hubs said it was very good.

Recently I stayed at this hotel and had no issues until after I found they billed my credit card 250.00 for having a small pet in my room. It was posted in the website information small pets were allowed. I actually left the room cleaner than I found it and disposed of my pets empty food containers in garbage so housekeeping wouldn't have to. The front desk clerk and housekeeper CHASED me out to my car and used the pretense they wanted to see my cat 'because my mother had one just like it'. Please know I will never forget this as I was a single female traveling on a tight budget and didn't see the charge until it was too late to dispute. I only wish I lived closer so I could give that sneaky front desk clerk a piece of my mind. So pet lovers STAY AWAY from this hotel. You could fly your pet to Vegas for what they charge with the hidden 'pet fee'.

Came to Tupleo to visit family for a couple of days. Best Western was very close to their home. The hotel is near various stores. Overall it was a very nice stay. The best part is for breakfast you can make WAFFLES!!

We were very pleased with our stay here. It was in a good location and very close to many restaurant options. Cleanliness is the most important issue to me, and we were very pleased with the cleanliness of our room and the hotel. We didn't get to use the pool due to our schedule, but it was a very nice indoor pool.

Clean room and friendly staff. Just next door to several restaurants so very convenient. Would stay there again

Overall stay was okay. We could not figure out how to regulate the temperature. The shower head was small and was like a trickle more than a spray. The breakfast was okay. It contained waffle maker, eggs, meat item. This little location is close to several restaurants.

Outstanding customer service. 14 of us made reservations, we had 12 Motorcycles they roped off an area for us to park as well as had buckets and rags for us to clean our bikes in the morning. This service we have not experienced before in all of our years of road tripping.

Clean rooms, fresh smelling, ample parking and good breakfast selection in the morning. Hotel is close to restaurants and shopping. Free HBO and Cinemax. Good place to stay while in Tupelo.

I took a vacation trip from Louisiana to visit my in-laws . I have to say I was impressed and if I make my way back to visit again , I'll definitely book a room here . Fitness room and pool was unfortunately closed , due to COVID-19 , bet that would have topped the cake . Breakfast wasn't perfect , but you can tell the employees are doing the best they can to keep everything top notch for their guests .

Nice, very nice. The only complaint I have is that they don't allow pets. We did't have our dogs with us in this trip so it didn't really matter. Clean comfortable rooms, great indoor saltwater pool. Complimentary beer and wine and sodas in the evening. We had a very pleasant stay.

This was the best service I have EVER received at a hotel. My husband and I came the night before his upcoming surgery and ended up having to stay an extra night. The desk clerk was so helpful in every way possible and went out of his way to make our stay as comfortable as possible. My husband couldn't walk far so they had the closest room possible waiting for us with extras of everything we needed. My little girl had to come with my mother in law and they even offered a pack in play for her to sleep in. The rooms were very spacious and extremely clean. We would most definitely stay in this Best Western over all other hotels in Tupelo.

Well this was a good choice best western had a very comfortable bed and both of us slept wonderfully and that the room was very nice small refrigerator and good water pressure in the shower the place had a salt pool and a very clean nice workout room fitness room and then this morning hot breakfast was included so it was a very good experience!

This place is easy to find and within walking distance to several restaurants. Room was very clean. In fact, I am not sure I have ever seen a cleaner bathroom. Breakfast was excellent. Only negative was seeing and having to walk through the smoking area just outside the front doors of the building. If I had a say in the matter, smoking would be banned anywhere on the property. No one should have to walk through a smoke screen to enter the front doors of a hotel.

GREAT service and the bed was more comfortable than my bed at home! I really enjoyed my stay here last weekend. The hotel staff especially the breakfast staff where phenomenal. The rooms were very clean and relaxing. They offer free breakfast and cocktails from 5:30-7pm every evening.