Michael
Google
The check-in experience could be improved. When we arrived, another guest was being checked in. After walking with heavy backpacks, we wanted to sit on the nearby chairs while waiting, but the staff member asked us to stand behind the other guest instead. When I had trouble connecting to the Wi-Fi, the explanation felt quite mechanical, and there was little follow-up to see if I managed to connect successfully. On a positive note, the older gentleman or the owner was very friendly, warm, and approachable, which made us feel more welcome.