Betty's Burgers

We used to be regulars here and will never be back. Received 2 fully raw chicken burgers on Saturday night as takeaway and immediately contacted Customer Support. Both burgers went in the bin as soon as we realised, but unfortunately we both still experienced stomach symptoms. Now 3 full days later, I haven’t heard anything and haven’t received a refund. A half-assed staff member called Amy just “escalated” the feedback apparently but that’s done nothing. Very very unimpressed with how it’s been dealt with… not to mention sick over it.

After a busy day i picked up Betty’s for dinner. I was greeted by the lovely gabbi who went above and beyond making sure we had everything we needed and even asked about our days. It brings me peace when I’m reminded that there are still some good people left in the world. I would highly recommend Betty’s Newstead. At the time these photos were taken all parties okayed the following images.

Was having a really down day and stumbled across Betty’s at Gasworks. Here I was greeted by a lovely girl who served me called Gabbi. She made me feel so welcomed and instantly lifted my spirits and made my sad day into one I would never forget. So lovely and service was on point. Really deserving of a raise. Thank you Gabbi. I will be recommending to everyone now because of you,

Burgers still good, But why ,oh why, did you change the fries recipe ?! The new fries are more oily - sure they are more crispy , but definitely not more tasty. I much preferred the old fries recipe. The new fries , just taste like any old fries ... Betty's used to have a relatively unique flavouring and style of fry... No longer. It's now just mediocris, mediocre, middling ...

Great burgers and even better service! Stopped by and was not disappointed. The food came out hot and fast—burger was juicy and the bun held everything together without falling apart (a rare win). Chips were crispy not greasy. What really stood out though was the service. One of the staff, I think his name was Leo, was super friendly and efficient. Definitely coming back. Good food, chill vibe, and staff who actually care. Highly recommend!

Five stars isn’t enough to highlight the fantastic treatment I received at Betty’s burgers Newstead tonight. Gabbi service was life changing. And the food! I will never be the same. I’m inspired, driven and ready to reach new heights. Give this girl a raise!

Adele at Betty’s Burgers is seriously the best worker I’ve ever had the pleasure of meeting! She was incredibly friendly, attentive, and made sure my whole visit was smooth and enjoyable. The service was fast and flawless because she genuinely cares about doing a great job. Adele went above and beyond to make sure everything was perfect, and it really made my experience stand out. Thanks to her, I’ll definitely be coming back. If you visit Betty’s, ask for Adele!

I received amazing customer service from Darcy! The store was seemingly extremely busy but he still took the time to talk me through the menu and made sure to accommodate my every need. He also gave me some great recommendations. I believe this is the best customer service I've experienced in years!

Delicious burgers and fresh fries and fresh onion rings. We were vacationing from the US and loved it so much we went there twice. Highly recommend.

When the hubby and I arrived to Australia, we had kept seeing Bettys Burgers... hence when we arrived to Brisbane, we decided to finally try it out once we landed which was great! If you are looking for a cute vibe and craving a burger, Bettys is great! You order at the front and get a buzzer - when your food is ready you go pick it up! For food we got: * Grilled Chicken burger - this was okay and wasn't as flavorful as what I was expected * Cheeseburger with bacon - this was really good (one of Bettys popular burgers) and really enjoyed this. The sauce inside was great and I loved the crispy bacon in there. The meat was also very juicy * Onion Rings - these were thin and super duper crispy which I loved Overall, this was a great experience, and would recommend to try out once atleast! Nice casual spot with good food!

Omg I love this place and unfortunately so do all of the kids. Fantastic tasty burgers. Not cheap if you have a tribe to feed...

I went here with a group of friends and I was humiliated when they called "Julia" instead of "Juliette". Despite this horrific event the food was pretty good and I would go again. why is it called concrete?

I recently when to Betty's burger due to my friends saying that the burgers where so amazing and I can tell you that is true. the ambience of the Betty's burger is peaceful and warm and it is a great place to get lunch with friend and family. it also affordable so the price and quality of the food is so great. overall I would highly recommend this place.