Don
Google
I really wanted to like Betty’s — it’s a charming, old-school spot and one of the few breakfast diners in Shepherdstown — but the experience fell flat.
Service was incredibly slow. A couple who arrived at the exact same time I did received their food, ate, and left before my meal even made it to the table. There was no communication or acknowledgment from the staff, just a long, awkward wait.
What really concerned me, though, was that dishes were being washed right in front of everyone behind the counter by hand. The water didn’t look anywhere near hot enough to properly sanitize, and I didn’t see any sanitizing solution being used — just regular dish soap. In a restaurant setting, that’s worrisome and honestly made me nervous about getting sick.
When the food finally came, it was bland and forgettable. Nothing terrible, but definitely not memorable — the kind of breakfast that feels more like an obligation than a treat. Betty’s seems to be the beneficiary of being one of the only breakfast options in town rather than excelling on its own merits.
Also, they’re cash only, which feels outdated in 2025. There’s an ATM inside, but it hits you with a $2.75 fee — a nice little side profit for them, I’m sure.
Overall, between the slow service, questionable sanitation setup, and underwhelming food, I left disappointed and doubtful I’d return.