Beverly Hills Hotel

The lounge is always a great place to meet, chat, unwind, over lunch or tea. I find the staff are very noisy when talking to each other or fetching cutlery from the station. Feels as though they have no regard for the patrons who are seated there and this spoils your visit and reduces your 5* significantly.. if you work on this it is a warm and cozy place to visit.

Had an amazing stay at the Beverly Hills. Truly exceptional staff and service, really felt like we were waited on hand and foot. A very special thank you to Zanele and everyone that assisted in making our engagement exceptional. Hoping to come back soon.

The tried, tested and ever sophisticated Umhlanga landmark that also never disappoints! An exquisite lunch with the signature white tablecloth experience that speaks finesse. Great service from Londeka under the keen and caring eyes of Lawrence!

Still my favorite hotel in the Durban area, ideally located right by the ocean. Excellent restaurants and shopping are in the vicinity. All rooms have ocean view. There is pleasant walking possible straight from the hotel.|The service and food are excellent and reasonably priced.|The hotel is a bit in need of restoration. Irrespective of that it is still highly recommendable.

Disappointing Steak at a Prestigious Hotel We had high expectations dining at the Beverly Hills Hotel, it was the celebration of my sister’s 60th birthday but unfortunately, our experience was deeply disappointing. The biggest letdown? The steak. It was, without exaggeration, the worst steak my husband had ever eaten—completely drenched in what tasted like a saltwater solution, rendering it almost inedible. To make matters worse, the service was slow. My husband, who is diabetic, was extremely hungry by the time our food finally arrived, leaving him no choice but to force down the overly salty steak. For a hotel of this caliber, such poor execution of a simple dish is unacceptable. The only redeeming factor was the ambiance, which was indeed excellent. However, great surroundings mean little when the food is this bad. We expected much better from such a renowned establishment and left incredibly disappointed.

Sheer class! Incredible buffet lunch. Limited tables so there are no long queues or noise. The food was just out of this world! Service was on par. Complimentary extras for those celebrating their birthdays-rose petals,balloons and cake. I would go again and again and again 👏👏👏.

This is not 5 ⭐️ treatment but definitely much more than 5 ⭐️ treatment. The hospitality treatment is definitely one of its kind and out of this world. WOW!!! Definitely the best amongst the rest. Really an unforgettable enjoyable experience.

The Staff couldn't be nicer! Has the Old World charm but also the tiredness. We stayed for one night only, in a Standard room. As this is all we needed. Or so we thought. However, this meant a teeny bathroom with an unsatisfactory shower over the bath, a TV that didn't work properly - with limited channels, poor lighting and very few plugs. The breakfast was great, but the service very slow. The bed was comfortable and I was grateful for a top sheet, not just a duvet. Perhaps a Standard Room is not the way to go.