BIASA+

Do I want masses of people visiting - no because I feel it’s my own special place. Staff are fantastic and I can try on at will. What stands out for me is that although these clothes may appear delicate and flimsy they are so well made! The stitching is perfect. I have bought their legging cotton pants and have worn the same pair for 2 years for work. They have been washed hundreds of times, dryer everything and maybe a bit faded but I am so impressed I’ve come back this year for a new pair in a different colour. Also each design has a limited number do one can be pretty sure you will be safe wearing in Australia without spotting again. I love this outlet (Seminyak).

Dear Biasa Team, I am your regular customer and recently visited your Biasa Ubud store around 3 PM on Sunday, intending to make a purchase. I politely asked one of your staff members if they could move a staff motorbike to allow me to park my car properly. Unfortunately, the response was rude, as she told me to move the motorbike myself. This was surprising and not the level of customer service I expected, especially for a premium brand like yours. As a result, I decided not to proceed with my purchase. I have been a regular customer at your stores in Jakarta and Bali, including Ubud (you can check my name in your system), and this experience was quite unusual. Additionally, the sales lady asked, “Sir, what do you want to do?” in a rather impolite manner. Shouldn’t a sales assistant begin with a proper greeting, as is customary? The interaction felt unwelcoming and quite disrespectful. I also noticed similar complaints in Google reviews about the treatment from your Ubud staff, and basic courtesy is essential when selling premium products. Hope this feedback helps prevent similar issues for other customers. Thank you

Biasa+ is my first shopping destination when I visit the Island... their quality and comfort for menswear is second to none in Bali. The flagship store is part boutique, part art space and always has the most remarkable jewels, objects and accessories on show; many of them limited editions. Their hand made woodblock printed sarongs are a must have - if not used as a sarong - then purely as a decorative mantle to beautify one's home. Biasa+ has consistently provided exceptional service on numerous visits over several years. Their online service with shipping to Australia is also excellent.

I’ve been a Biasa buyer for over a decade and unfortunately the quality is not what it was. The materials they’re working with remain as dazzling on the rack as they once were, but the workmanship unfortunately doesn’t stand the test of time. My latest purchase - a pair of linen pants - started to show signs of coming apart after less than five wears. They were bought oversized too, so seam strain shouldn’t have been an issue. Liaising with customer service unfortunately didn’t really pay dividends. Great designs. Look great on the rack, but if you’re expecting your purchase to stand any test of time, you may be dissatisfied. Update March 2025: After reaching out to Biasa head office on the number provided in the response, the outcome was the same. They just stopped responded. The conclusion I came to is, despite shipping internationally, Biasa is not set up to deal with quality issues once goods leave Bali.

Nice store with friendly and attentive personal. I definitely in love from my new 2 - side kimono 👘🥰. Natural silk, interesting design and details. Hope that there will be new models soon).

Wonderful experience with Taufiq. Great customer service and made us feel very at home.

Annual pilgrimage to Biasa, found more to buy this year, better range of shirts. Lovely tropical clothes. More expensive than other local stalls but still good value compared to Europe. (Example €100 a shirt). Take a complimentary coffee afterwards in their garden

Great design, great material, exclusive