Bic Camera Shibuya East

I visited this camera store to check the stock of Fujifilm cameras, but the experience was extremely disappointing. For 30 minutes, I stood in the Fujifilm section, and not a single staff member came over to assist. The employee assigned to the Fujifilm area was instead chatting casually with another colleague the entire time. When I approached a staff member to ask about camera availability, he completely ignored me and continued his conversation. As an international tourist, I tried to communicate in English, but the staff refused to speak any English and only responded in Japanese, making it impossible to get any help. This kind of dismissive and unprofessional attitude is unacceptable, especially in a store that should cater to customers from all over the world. I cannot recommend this store to anyone, especially foreign visitors who expect basic respect and assistance.

Staff are really friendly. Happy to help. A lot of the staff that I spoke to spoke English. If they did not they used a translator device. In terms of goods Bic Camera has it all. I was amazed by the amount of choice there was. From home goods to professional equipment. The prices are reasonable and they have a lot of money saving offers. I went September 15th and spoke to a lady who works for Bose on the audio visual floor. (2nd floor) she was really patient with me and was able to guide me through the capabilities of the item I wanted. Unfortunately it wasn't yet available but she was able to show me other products by other companies. I should have asked her name but ありがとう.

I came here looking for two specific watches and found them. The staff was extremely quick and helpful. I was able to grab what I needed while they fitted the one watch to my size. They do no tax for foreigners along with a 5% discount if you use a visa card. Highly recommended.

Very rude stuff！Super disappointed! I just spent over 10000 yen here (literally right after buying a camera that over 170000 yen at the other counter), and the staff at the register gave me such a huge attitude just because I didn't clearly hear that the bag costs 5 yen when I asked for one. He didn't even look at me when he said the bag costs 5 yen for the first time. So disrespectful ! He looked like he was about to yell at me and was being super aggressive. Seriously? Over a 5 yen shopping bag? I’ve attached my receipts to prove I actually spent a good amount of money here. Honestly, if I spent the same amount in Australia, I’d get much better service..

This store has several reviews about rude staff, and that’s a hundred percent true. There’s one guy in the watch section (who has been mentioned several times before) who is very rude, and I regret buying a watch here for such poor service. I should have bought it somewhere else in Tokyo and received much better service.

The watch selection was extensive. The staff was very attentive. If you can find discounts, you can find some very nice watches at very reasonable prices. Especially Orient brand watches.

If you are a foreigner looking to set up your phone so you can have data in Japan this would be a recommended spot close to the train station you can easily walk within 10 minutes. You can get this card that has 30 days - 35 GB for around 5K yen. There are many options available but I think this is the best bang for your buck if you're going to be here longer than a week. This is a data plan only and you will not get a Japanese phone number There are lower-priced plans that you can get that you can top off if you need more data but the price will be significantly more than if you purchase everything at one time at the store For example if you needed two weeks of service and you bought the 15 GB package but needed 20 GB you would need to top it off but the price would be more expensive than if you just bought the 35 GB to begin with I hope this information helps you! Otherwise it's a big electronics store with a lot of various things. They don't have super low prices or a ton of variety but you can find many things here.

The place is very convenient to go too near our hotel. They offer tax free too but have to spend 5k yen at the firat floor there is a drugstore selling lots of sunscreen, skincare and even chocolate items too and o think they are cheaper than that of Don quijote. The 2nd floor and up has the camera or technology products...