Jessica PAN
Google
I purchased a children’s camera from this store after seeing the display sample. The sample, although small, was a real camera – it could be opened from the top, had a screen inside, and kids could hold it while watching the screen to take photos. Because of this, we even paid extra for an SD card.
However, when we opened the box at home, we were shocked to find that the actual product was completely different. It’s just a cheap toy shell – the top cannot be opened, there is no screen inside, and it doesn’t take photos at all. This is blatant consumer deception, if not outright fraud.
We paid over 7,000 yen plus the cost of the SD card for something totally useless. After scanning the QR code on the package, we confirmed that the manufacturer did not mislead anyone – the store is fully responsible for this false display and misrepresentation.
This kind of dishonest practice is unacceptable. The store must take full responsibility for cheating its customers!