Carol H.
Yelp
I am SO happy that the Bicycle Depot has come to Waldo! I have two Trek bicycles, and both of them needed service. Thankfully, I live fairly close to the Depot and so was able to bring both of them over without difficulty on the same day. I had called ahead and explained the situation to Dave; he was extremely friendly and helpful and assured me that yes, he would be able to take care of both of my bikes and they'd be ready to ride again within the week.
He was as good as his word! Within 3 business days, he called me to let me know the bikes were ready. While I was at the shop, I had several questions regarding the usual care of my bicycles. He was extremely patient and helpful and explained several points of bicycle maintenance, such as regular cleaning (do NOT hose down a bicycle!), airing up the tires (and the importance of relying on a pressure gauge, not how full the tire "feels"), the finer points of shifting, and what to do if your chain slips off. I know his time is valuable--there were lots of bikes in the shop still needing to be worked on--and I appreciate him taking the time to help me be a better bicycle owner and rider.
It's good that the shop is open both days on the weekend; since I work on Saturdays, I rely on Sundays to get many of my errands done. It's nice to have a business that I can visit at a convenient time and day.
Dave and his crew have won my loyalty! There's nowhere else I'm going to bring my bikes for service (or for general questions). Bicycle Depot is the BEST!!