Big Mountain Ciderworks

Cider mill · Flathead County

Big Mountain Ciderworks

Cider mill · Flathead County

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1051 Old Reserve Dr, Kalispell, MT 59901

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Cider taproom with orchard views, ginger snap cider & cheese curds  

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1051 Old Reserve Dr, Kalispell, MT 59901 Get directions

bigmountaincider.com
@big.mountain.ciderworks

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1051 Old Reserve Dr, Kalispell, MT 59901 Get directions

+1 406 260 4212
bigmountaincider.com
@big.mountain.ciderworks
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@BigMtnCider

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Last updated

Aug 15, 2025

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This Peaceful Island Has Wild Horses, Bald Eagles, and Bighorn Sheep—and It Neighbors Glacier National Park

"A farm-focused cidery that draws on its apple and pear orchard to produce a range of ciders from dry to semi-sweet; the house ciders are designed to pair with hearty comfort dishes, notably an apple bacon grilled cheese." - Anna Staropoli

https://www.travelandleisure.com/wild-horse-island-state-park-montana-11779148
View Postcard for Big Mountain Ciderworks

Jason Williams

Google
Absolutely delicious! Great atmosphere and wonderful service. The Ginger Snap Cider might be their best yet. Cheese Curd appetizer is a must. All of the food is delicious and served fast and hot. Go to spot in the valley!

Aaron Noel _ MT REALTOR

Google
Great variety of food, and it is all delicious! The environment is family-friendly and very comfortable. There are a lot of great cider options on tap.

Autumn Cunningham

Google
We had an amazing time at the cider house who went out of their comfort zone and hosted a farewell brunch for us to complete our wedding weekend! This was one of their first times doing this so we really appreciated the team effort and delicious breakfast!

Ashley

Google
We hosted a special wedding farewell brunch at this cider house, which isn’t something they typically do, and the experience was absolutely wonderful. Cara was exceptional to work with—she was friendly, easy to communicate with, and incredibly accommodating. She worked closely with us to tailor everything within our budget without compromising on quality or experience. The atmosphere was warm and inviting, and the cider selection was fantastic. I highly recommend this venue for any unique or special event!

Stephanie Eklund

Google
By far my favorite place to eat in Kalispell! The staff is the best, food is incredible, ownership is top tier, and all around the best cider!

Arctic Viking

Google
What a cool place! Fun selection of ciders to sample. Food was all amazing. Everyone in out group loved what they ordered. We all passed it around to sample and everyone was super impressed. Definitely will be going back next time I'm in town. The caso dip was off the hook. The Thai fries were worth fighting over.

Briana

Google
Unfortunately, we’ve given Big Mountain Ciderworks two chances, and both were disappointing. Last, we came for my birthday with our two young children and were seated at a high-top table that wasn’t safe or practical for them. When we asked for a regular table, we were told the venue was reserved for a private event and we only had 30-45 minutes to dine anyway. The way this was communicated was abrupt and dismissive, and the situation could have been handled with more professionalism and care. We left. This year, we decided to give it another try. We came with a group of 11 to celebrate my birthday again and were initially happy with our seating. However, the experience quickly went downhill due to our server. She began by asking if we had heard what was going on, and when I said no, she informed us that our section was reserved for 7:30 and we’d need to be finished by then—this was at 5:15. When someone in our party said we’d do our best, she replied, “You better,” which immediately set a negative tone. Throughout the evening, she was short, visibly annoyed, and repeatedly corrected us rudely on the pronunciation of a cider. Her demeanor made us feel like an inconvenience rather than welcome guests, and it cast a shadow over what should have been a fun evening. After reading other reviews, I noticed the owner prefers handling concerns privately, so I extended that courtesy and left a voicemail hoping for a follow-up. I haven’t received a response. It’s unfortunate that both of my birthday visits have been soured by poor service and a lack of hospitality. The space is beautiful and the cider is good, but customer experience clearly isn’t a priority—and that’s ultimately what will keep people from returning.

Jennifer Cale

Google
Update- First off, their ciders are awesome, but now they only sell four flavors. The interior is very loud. The peanut Thai bowl is very good, as are their burgers and fries. The rosemary & Parmesan fry appetizer is tasty with two dipping sauces. The cheese curd appetizer is like mini mozzarella sticks - yum. The Caesar salad wasn't good at all though. We were a party of eight and were seating within 15 minutes on a Friday evening. When we asked the server to split the check four ways, she said she could only split it down the middle. A woman had a medical emergency and the staff responded immediately to come to her rescue and tend to her while waiting for paramedics. Tasty drinks and food, friendly and prompt service, and good atmosphere. It’s a bit loud inside but that didn’t really bother any of us. The five-glass cider flights are fun. The Thai peanut bowl has good heat and tasty flavor. Burgers and fries are excellent. Cheese curds taste like small mozzarella sticks. If you’re wanting the portobello burger, know that it’s actually a beef patty with small mushrooms. We met here to celebrate a friend’s birthday, so the cake is something we brought and isn’t on the menu.
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Alla B.

Yelp
We loved this place. The staff are super friendly, cider is delicious and the food is very good. They have highchairs for both low and high tops and a small basket of toys tucked away that kids can play with during dinner.
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Lisa B.

Yelp
Tl;dr - 5 stars for cider, 3 stars for food. We come back here every time we're in the area, but it's not for the food, which rarely exceeds "fine." The cider though is excellent, especially if you like fruit-flavored cider that isn't too sweet. Their fall Moonglow pear cider is my favorite pear cider among many that I've tried, and on my latest trip the summer cherry blossom cider was also great. The food menu, which we've explored quite a bit of over the years, can be a bit disappointing. It's very American pub food, despite some attempts to branch out; everything that tastes decent involves cheese, a creamy sauce, or both. My favorite item is the Bavarian pretzel sticks, which come with a queso dip but are also good with their off-brand Sriracha. The Sriracha, from a company based out of northern Idaho, bears little resemblance to actual Sriracha but it's a non-creamy, spicy, vinegar-based sauce that is mild enough to be used generously as a dipping sauce and a sub for white BBQ horseradish sauce (tastes like a more sour ranch according to my partner who actually liked it) on my Wagyu burger. Said burger patty was good except for being at best medium well when the menu advertised medium rare; toppings were also decent but it's hard to go wrong with blue cheese and pickled red onions. The burger bun was pretty average and overall the burger was, as usual, fine. I've gotten their flatbreads in the past which are also decent/fine... Too much reliance on mozzarella for my taste. But when it's all said and done, we still come back because the cider is awesome and the food is right there.

Megan L.

Yelp
Food & ciders were delish! We both did build your own flights and enjoyed them all. Cara (&jerry) made our experience better! Would be back if we lived locally :)

Linda M.

Yelp
We had a great time at Big Mountain Ciderworks! Thanks to their summer opening hours of 11:30, we were able to go for lunch at noon. There wasn't much going on yet, and our server was very attentive. The food was great. We had the rosemary fries, a pesto flatbread, and a pineapple habenaro pulled pork sandwich. Everything was spot on! The cider flights were delicious and our waitress gave us some pointers on mixing flavors. Would highly recommend going out of your way to experience the vibe!

Ramsey F.

Yelp
I had a very tasty and fresh salad here with grilled chicken added. The building is big with high ceilings, so noise reverberates.
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T. M.

Yelp
Very friendly service, great atmosphere, delicious cider, and tasty food. Will definitely be back!

Jeff B.

Yelp
The food was very good and came out fast. The service from our server, Addi, was excellent (I highly recommend asking for Addi to be your server). She has a way of making sure your food and drink needs are satisfied. The dining area is open and spacious with wood and metal tables and chairs, a bar area, galvanized tin, roll up doors, and a massive red ceiling fan (all of which add to the mill/orchard ambiance). If you're in the Kalispell area, make sure you give Big Mountain Ciderworks a try.
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Shawn B.

Yelp
We flew in and used Yelp to find a nice place to eat. We drove little ways out of town and boy are we glad we did. It was the best French Dip sandwich I have had. Great job
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Josh H.

Yelp
Just left this place after I showed up with my 3 buddies. When I left I gave the guy, yes the guy, a high five. Trying to get more into high fives. They seem intimate. Intimacy is key. Chaching We came her because our friend who has a hurt finger (I chose to not look at the picture of his finger being hurt so I wouldn't faint), told us it is the best burger he has ever had. Damn, this burger was awesome, lived up to the hype and I even got to meet a comedian (the guy I high fived). He talked to us about how he used to have a family. He also told us about how he was in the military, we thanked him for his service, and he said "uhh I didn't do sh**". I am a little confused on the whole "used to have a family" and military thing, but I guess that is why he is a comedian. Back to the burger, I honestly think it lived up to the hype. I got the wagyu with huckleberry stuff and I almost bought some huckleberry champagne jelly today (not sure about that) so I think somehow I was intoxicated by that, hints my motivation for getting this burger, accumulating this burger as my buddy would say. Fries were good too. I will leave it at that. I will leave it at I usually have a tough time eating all my burger and fries, not tonight.
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Charlie H.

Yelp
It was fun trying all the flights, but the food took A HOT MINUTE to come out. Their food is a bit overpriced and one in our group has a gluten allergy and the GF bun was $3 extra! Seems a bit of a reach, but maybe it's an amazing bun? If I had to go again I would do another round of flights for fun but I wouldn't get much food off the menu
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Tammy W.

Yelp
We came here after a day at Glacier NP and were starving. We were seated promptly. I'm not always the biggest cider fan but they had a flight of dry ciders, which I got. Ciders were pretty good! I got the prosciutto flatbread for my meal and ate the entire thing. It was really good as well. My friends enjoyed their meals also. Server was friendly and it had a great views of the mountains from inside. There was some outdoor seating, as well, but it was getting cold out so we opted for inside. They also brought out a dessert for my friend's birthday which was super sweet! (And the dessert was good!) A solid spot to try if you're in the area!

Elizabeth B.

Yelp
I think this is a local business! I got a curry wrap that was a bit overseasoned and I got tired of the taste two thirds of the way in, but other than that, the food has tasted great! Portions are a bit small and prices a bit high in my opinion, but it's still worth stopping in. It can be noisy, probably because of the shape of the building. Beautiful location, though.
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Patrick K.

Yelp
This place is phenomenal! I first discovered this place back in February on a ski trip and I randomly ended up back in Kalispell a few days ago and I knew I had to go back here! The ciders are amazing (cherry, pineapple, pear, and all of the apple ones) and the food here was also top-notch. The flatbread I had was amazing.
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Tomi G.

Yelp
Love the atmosphere. Really cute place. If you're a beer drinker this might not be the place for you although they have a great selection of hard ciders. I had the grilled cheese with bacon and apple sandwich. So yummy. Will go back again

Randy M.

Yelp
While a nice place with good food and atmosphere, it's not a spot I would frequent all that often. Just not my preference. Good ciders too, if that's your thing

Michele G.

Yelp
Addie was an excellent waitress! She was super attentive and helpful. The food is always delicious!
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Alice D.

Yelp
My friends and I loved our experience at Big Mountain Ciderworks! Although we had to wait 30 minutes for us to be seated, we could watch the sunset outside. The inside was very spacious with tons of seating, and there was also live music! We ordered cider flights (we loved the pineapple and snow devil) and the hot mulled cider, which was surprisingly our favorite even though it was nonalcoholic! We also ordered the following dishes: -Thai fries (3/5): The texture of the fries was good, but the sweet and spicy sauce clashed with the flavors of cider we were drinking. -BMC burger (4/5): Pretty solid burger overall. The bun was so soft and tasty, the sauce was delicious, and the ratio of meat to toppings was really good. The experience would have been even better if there were pickles and larger tomatoes. The onion rings were also slightly over breaded. -Big Jack (5/5): The meat was super juicy! The flavors worked really well together and the texture was perfect. -Makahni Chicken (5/5): As someone who loves butter chicken, this was an amazing dish! I loved that it wasn't too heavy, but still had all the rich flavors from the tomato based sauce. -Pesto Margherita flatbread (5/5): The crust was SO soft and the flavors of the tomato with balsamic vinegar was absolutely perfect. Although our food experience averaged around a 4, I'm giving this place an extra star for great service! Our server was very kind, always checked up on us and made sure we were doing okay, had our water refilled attentively, patiently split our checks, and was very sweet about us taking our time as we had a difficult time finishing everything we had ordered. We were probably the last party to leave before closing time and we were never rushed to leave which we really appreciated.

David D.

Yelp
Excellent cider, made on the premises. Friendly staff . Was a stop on a brewery tour but enjoyed the cider more than even very good beers on the tour

Michele K.

Yelp
Kara (sp?) made all the difference in our dining experience - she was helpful, resourceful, funny, and provided the best customer service! Ask her about the "apple" recommendation for gluten free desserts haha! Thanks, Kara for helping make the Aurora Borealis viewing night especially memorable!

Alex W.

Yelp
Incredible service from our server Addie. I've not been here before, and I've not tried many ciders, so Addie was incredibly helpful in providing recommendations on ciders and food. Everything we had was delicious. Great variety of ciders and awesome food with local ingredients. Beautiful atmosphere as well. I highly recommend the apple tart!
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Gage G.

Yelp
I grew up in Kalispell (I'm from WA) and this place is relatively new to the area. It's very cool! Clean venue, good cider selection, and the food is amazing! I had the Bacon Brie burger but I literally wanted everything on the menu cause every item sounded amazing! If I had to order something else it would be a flatbread pizza or one of the appetizers to myself lol. Note: I wasn't able to capture a picture of my burger because it was so good looking that I totally forgot, and couldn't wait to dig in.. my bad.
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Jen B.

Yelp
First off, their ciders are awesome, but now they only sell four flavors. The interior is very loud. The peanut Thai bowl is very good, as are their burgers and fries. The rosemary & Parmesan fry appetizer is tasty with two dipping sauces. The cheese curd appetizer is like mini mozzarella sticks - yum. The Caesar salad wasn't good at all though. We were a party of eight and were seating within 15 minutes on a Friday evening. When we asked the server to split the check four ways, she said she could only split it down the middle. A woman had a medical emergency and the staff responded immediately to come to her rescue and tend to her while waiting for paramedics.

Larrissa K.

Yelp
Quite a variety of cider! Loved nearly all of them in the sweeter flight! The food has very good flavor! Would've went back again if we were staying another day. Cool building too.
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Tiffany C.

Yelp
Not even a cider person but daaaammmnnnn! This was tasty. Even grabbed a couple six packs to take home! Giant open area with a cool view of the cider brewing in action! The bartenders were kind and efficient and the food was great! Bring your family or a group of friends. Killer.

Noelle A.

Yelp
Great cider selection. Service was amazing. We arrived with a party of 7 for lunch and were sat right away. Good food and the place is beautiful with great views!
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Erica N.

Yelp
Was pleased with our experience at Big Mountain Cider-works. We definitely liked some ciders more than others. The original and snow beast were our favorites along with the cherry pie (a blend of the original and snow beast. Our food was delicious. I had the pear and prosciutto flatbread and mom had the veggie bowl with peanut sauce. The chocolate mousse toffee cake for desert was out of this world. Some of the seats are really uncomfortable (especially if you are more curvaceous) but we were able to switch to a table with better seats. Bingo happens every Wednesday night!
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Jill H.

Yelp
My husband and I loved this place. The atmosphere, the waiter, the selection. Top notch. So good that we came back a second time. If we ever go back to Montana which I do hope we do, we will visit this gem again
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Jillian K.

Yelp
Awesome! Attentive service! Delicious ciders and friendly, helpful staff to talk about their drinks, even though it was a busy Sunday I still received great service. The arugula prosciutto flatbread was to DIE for an paired well with all the ciders!
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Kari K.

Yelp
First off the location snd the building are great. Clean, spacious and the furniture is made from old buildings. On this Wednesday night, there is acoustic guitar music going on in the corner and a decent crowd, and it's not even too loud. I got the combo cider flight. Many interesting ciders and even if cider is not your thing...I think you may find something you entice you here. For food I had the pretzel knots....forgettable and the arugula prosciutto flatbread....better but not amazing. This needs a little fine tune to be firing on all cylinders. It's so close. Being new I'm sure they will figure it out.
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Amber S.

Yelp
I don't feel like I can truly review this place yet. Yes I did come here but did not get to enjoy the cider, service or food. The place is nicely located and spacious indoors. Feels rustic and trendy. When my husband and I arrived, it seemed lively with many people but still there appeared to be tables available. A sign said wait to be seated and we waited. And waited, as servers walked by without so much as an acknowledgment. After much time, Finally a very sweet worker came up and asked if we've been helped. By this time there were a few more people waiting behind us. We said no and she seemed surprised and explained that the host was busy with something else. I guess it was a big deal. We let her know that we were just wanting a quick cider and she said there could be some seats at the bar for quickest service or we would have about a 20 min wait for a table. So we walk to the bar and no seats. So we just left. I still would like to try their cider and will come again. But it will be a while since we head back to Oregon tomorrow.
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Stephanie B.

Yelp
Everything about our experience was great! We loved the flights for trying lots of different ciders, we shared a burger and it was plated for us...and delicious. Can't wait to return!
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Samuel G.

Yelp
In town for work, this place a great option, really the only one if you want to avoid the usual places. Burgers made w brisket!! They were OUTSTANDING!!!! Would def come back! We had a great waitress that took a few min, chatted w us about local attractions. Great atmosphere, great food!
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Meg L.

Yelp
This place is so awesome. Food is amazing, ambiance is perfect, staff friendly and attentive without being overbearing and every cider is delicious!
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Marie S.

Yelp
Always a 11/10. The ciders are wonderful and the staff is friendly and knowledgeable. The food is always very fresh and tasty.

Judy ..

Yelp
Great cider, great food, great atmosphere. There is a nice range of ciders from dry to sweet; everyone can find something to like. The menu has good variety and is well executed. The restaurant is nestled in the orchard, so its a beautiful setting. Try to catch the sunset if you are having dinner. The servers are friendly and efficient. We are regulars and love it on a Friday or Saturday night.

Don P.

Yelp
The food here is always incredible. Their house-made ciders are excellent! We always take visitors and guests while in town and they too always enjoy the food and drink.
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Tami M.

Yelp
I have been to Big Mountain Ciderworks 3 times since they opened and the food has been consistently excellent. Their bacon Brie burger inspired me to go home and make bacon jam & pickle red onions. The nachos are brilliant with intriguing flavor combinations that I've never seen but work amazingly well. The staff are always young, friendly, and appear to work very hard. That said, every time I have gone there have been major issues. The first time it took 45 minutes after we were seated before our server made contact with us. We weren't in a hurry and the wonderful food came quickly after it was ordered so we tried again a few weeks later. Unfortunately, this was during a rare heat wave in Montana. The restaurant is in a metal building with no fans, no AC, and in direct sunlight. The temperature outside was approaching 100F, inside it felt closer to 120F. The staff was doing everything they could but they ran out of lemonade, ran out of ice, and I was surprised no one keeled over from heat stroke. The third time we went was on my birthday--my choice. It was also the first day of my kids' school year and I was eager to hear all about their first day back to school. As soon as we walked in, I knew we had a problem. On this night there was live music being performed by an amazing musician. If she had CDs, I would have bought some. But the restaurant is in a metal building with metal walls, metal roof, and concrete floor. The sound bounced from wall to wall and back again until it was so loud and distorted we could barely recognize the well-known songs the musician was covering. We asked if we could move outside to the patio but they said they only serve drinks outside, no food. So we once again ate wonderful food but sadly, with no birthday or first-day-of-school conversations. The food is great so I'm going to give them a year or so to figure out all of the non-food issues and then maybe we'll try going back again.
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Erik B.

Yelp
The food is good, the service is good, the location is great. But it's irritating that they won't seat you unless everyone is accounted for, even if there are five tables open and they have already set your table up with water and menus!

Luke M.

Yelp
Love this place! Pick your own cider flights (with good cider) for $10 each, the brat was amazing, and my wife said her burger was great. And the garlic cheese curds! It was jam-packed at 6:00 on a Saturday evening, as expected, but exceeded expectations. It's a big red metal building on Old Reserve Drive, with a beautiful orchard on the property. Will be back!

Laurie M.

Yelp
Food was better than I had expected. The cider flight was amazing. Definitely will be going back here again!
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Angie G.

Yelp
If you're visiting this place for the first and you are from out of town you will probably think this place is great and will most likely rate this place high. I did the first time I came here. The chances that I have given this place is unbelievable and un"bear"able. It is torture to come here. NO ONE and I mean no one acknowledges much less welcomes you when you come through the front door (what a joke). It's this way every time I come here. The food is mediocre nothing exceptional... only thing I like here is the seasonal huckleberry flatbread. I gave this place a long break for a while because of the terrible poor service, and then out of craziness I decided to give it a try again for their seasonal huckleberry flatbread. HA!! I come in w/my husband and was seated immediately and waited and waited and waited...finally a very unfriendly employee (won't call her a waitress...that's too much for her to handle) took our order and went behind the bar, she got a pitcher of water and took to every table around us except ours. We waited, I raised my hand, even made eye contact with her from across the room...I thought she saw me and was going to take care of us. NO!! No acknowledgement no nothing. We waited a little longer and still nothing...the place wasn't even busy. We got up and left. Now it's been a month later... thought we would give it one more chance. We come in and the same employee girl from last visit walks by and doesn't acknowledge us or anyone else. So we decided to seat ourselves at the bar. Two employees are behind the bar chatting amongst themselves, laughing carry on and acts as if we aren't there. Not either of them or the OWNER or anyone else walking around says anything to us....this goes on for at least 5 minutes. Then out of no where the girl behind bar sits a menu in front of us while she is talking to the other employee that is also behind the bar. She NEVER says hello, kiss my ass or NOTHING. Very nicely She takes our order, saying nothing else to us...no hello or welcome. NO ZERO SOCIAL SKILLS!!!The order comes out and nothing not a word from her while she places our food it in front of us. No one here has any social skills...not even the owner. She apparently doesn't give a shit, as she appears just as clueless as her young employees. If I saw the bad reviews that are on here as a restaurant owner I would be making serious changes...I would be making a point to look at all reviews of my restaurant. The employees and owner congregate at front corner of bar carrying on and engulfed in their cell phones. This being a privately owned restaurant you would think the owner would be walking around speaking to everyone that's eating her restaurant. This is the last time for us. PATHETIC!!!!!

Jae S.

Yelp
amazing find! was in town for niece's wedding and we found this on Yelp and could not have been happier!! Our server (damn that i forgot his name) was awesome. Super knowledgeable and personal. We got one of the flights and were very impressed. Food was equally as impressive. Love the room/setting/building. Will definitely be back on our next trip! Keep up the great work!
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Carren R.

Yelp
We have been watching this building for a few years now wondering what they were doing...well we went inside and we delighted. We had out of town guests so we decided to try Ciderworks. The building is nicely done. I was looking at the furniture made with barrels and found the furniture maker is from Kalispell. The cider was good too. I had the pineapple and we shared the fried avocado. We will be back soon to try more food!
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Shelley V.

Yelp
Great local spot with friendly staff that make you feel welcome! Nice cider options and the food never disappoints!
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Brenden B.

Yelp
Amazing!!! I'm a beef guy, but the veggie burger was delicious. I'll definitely be back on a regular basis. Great service
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Alicia R.

Yelp
Man, I have to agree w/the review Tami M. wrote. I love this place, the food, location but something has to change w/the staff apparently...unless tami and I are getting the same waitress! We were seated at 6, got our drinks & appetizers in a timely manner & then NOTHING! Two tables were seated, had appetizers & then their main course came out which is when we finally flagged down our waitress to point this out. She then admits that she forgot to put our order in but it should arrive shortly, she apologized & said she would comp our meal. 8pm is when we finally got our dinner, the waitress then continued to avoid us the rest of the night, never checking in, seeing if we wanted deserts etc. We finally asked for a to-go box & then we had to flag her down AGAIN for our bill (which she never shows us because it was on her tablet). The only thing she comp'd was our first round of drinks! I'm honestly annoyed w/myself for not speaking up at this point. She was then confused on how to do separate bills, we tried to make it easier for her by just splitting it 3 ways. She said we "basically all owe $25". She STILL never gave us a bill to see the break down, when we asked she said she could give us a receipt w/it after (head to palm) sister paid w/cash & got 3 pennies back which she said they could keep. Followed w/my mom owing a penny & the waitress confused on using the 3 pennies my sister gave her!!!! I honestly might take a page from Tami M. and take a break myself, in hopes they train their high school/college staff correctly 'cause that was honestly painful.
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Cassidy K.

Yelp
Best cider I have had in a while! I have tried most of the cider on the menu and all of it is fabulous. The food menu is also delicious as well. I love their pretzels and cheese sauce. Great vibe with friendly staff.

Tessa F.

Yelp
Best burger I've probably ever had. And I didn't try a cider I didn't like. Just an amazing place for hang outs and a fun evening.

Mindora J.

Yelp
Love the atmosphere, food and staff! I highly recommend this restaurant and cider house. The food is top notch and the awesome folks who work there are friendly and go out of their way to make you feel welcome