Big Smoke Burger

I really enjoy the burgers here they’re juicy, tasty, and satisfying. The fries and onion rings are also solid. One thing I noticed though: they used to serve everything nicely on a tray, but now it’s just handed out in a paper bag, which feels like a downgrade in presentation. Still a good place overall, but I miss the old setup!

Pretty good burger here and the poutine and onion rings were delicious. I’d go back. Nice fast food place with nice service.

I have been wanting to try this place for a long time. I work in the area on occasions and always said I would visit and try. Pretty disappointed- when I arrived there was no one in line and no one waiting for their orders. One of my coworkers got there 10min before me ordered and had already received their meal. My other coworker and I arrived together and placed our order. We sat and waited for our meals- we asked approximately how long and was told 10 mins at most. We ended up waiting for 25-30 min for our order, mind you after we placed our order a group of about 5 came in maybe 5-10 minutes later and a lady came in. Finally got our meals and either the stuff forgot to give our meals or the meals were not cooked at that time. Burger was slopped together and dry. Fries were soggy and cold. Disappointed was really hoping to love and enjoy this place so I have a spot to look forward to go to when downtown.

Just had lunch at the King St location DT Toronto and I am impressed, the burger was delicious and the fries are top notch. The staff was very friendly, and even with it being basically noon they're next to empty in restaurant so I had a nice peaceful sit down lunch. Will definitely be back!

So coming in this place, they make this beautiful Chicken gourmet burger called the southern fried burger, can just look at it before eating it. Taste very scrumptious, delightful to eat when having or after having a very long day. Other then that the staff are super friendly, work very hard to make those menus very great. So come by when around the King Street East area 👌🏼😊

Ordered a Big Smoke burger and strawberry shake. The server was very friendly and helpful the burger did not look like the picture but it was delicious as I was hoping it would. The shake was perfect. The flavour was great and thick. Very casual setting which makes sense for a burger joint. Not really anything negative to say about my experience. It was over $20 for just a burger and shake, but this is what you are going to pay for a decent burger & shake!

This was my favorite burger spot, and the Blazing Pineapple Burger was my go-to. There’s no location near me, so I always ordered it through Uber Eats. Now it’s gone from the menu, and I’m honestly really disappointed. It was the one thing I looked forward to from there — nothing else hits the same.

Good food, but the store smells bad and feels dirty. Needs better cleanliness.

Tried the pulled pork burger combo. Pretty big and filling, would be around $20 after tax. Fries were crispy..

Stopped in for a quick lunch. Ordered the Big Smoke Burger with fries. The burger was good and saucy. Good flavour. The fries were done well, crispy and nicely salted. Prices are average.

Came for a quick lunch and had the Classic combo. The staff asked asked which side I wanted and named off all the options without stating that there was an extra charge for certain options. The order was prepared in a reasonable time. The classic burger was good which included the usual topping - tomato, lettuce, onion, mustard, ketchup, pickle and mayo. I had the onion rings which turned out to be an extra charge. These had no flavour and breaded and so crispy that it was a little hard on the mouth. The drink was not cold. To use the washroom, you have to obtain a key, which I guess is standard for downtown. The washroom needs maintenance. Overall, just OK for a quick bite.

Great price for a Beyond Burger! Used in the Baja Buurger with chipotle mayo, avocado, pico de gallo, and lettuce -- which were abundeant toppings. Awesome part was the plentiful iceberg lettuce "bun" for GF peeps who dont like a traditional bun. Very satisfying and delicious. I just dont know if the ,ayo was vegan -- should ne if the burger was. That should be made clear. Yay for all the veganm GF choices!

This review is for an Ubereats delivery I am a sucker for specials so when I saw they had a 2 for 1 deal on the Swiss Burger on UberEats I went for it. The Swiss burger has Swiss cheese, sauted mushrooms, bbq sauce & Mayo. I also opted for the whole wheat bread and I really enjoyed the combination. Burger was cooked just right and the flavors were all there- plus the whole wheat bun made it feel a bit more healthy- ha!. I also got the Craft Poutine and it did not disappoint. I would definitely recommend and will be coming to dine in soon!

Good burger but the only way it could have been slower is if they were literally raising the cow first.

Delish. Great hand cut fries and tasty burgers! Would recommend and would definitely have again before I leave Toronto.

My burgers was raw. My wife's chicken burger was over cooked , burned. Saw dust . Would not recommend . I wasted my hard earn money. Never again

Got the Lamb Burger. The lamb patty was cooked to perfection and it was seasoned properly. The bun was appetizing. The only issue was I expected more sauce and a touch of salt on the tomato and lettuce. Totally worths it!

Very delicious craft burger. The beef was juicy and the bun was soft and perfect. Also the fries were salty and super tasty. Easy walk across the street when staying at the King Eddy

Delicious chicken burger and onion rings. Burger is huge and love the custom order option. Added jalapeños which were great but since they're raw makes the burger pretty spicy - still excellent. Great value.

This place was directly across the street from the hotel I was staying at. Service was friendly and quick. I tried the veggie burger it was quite delicious. You customize your burger right at the counter where you pay. Then they bring the food out to your table. I recommend the onion rings they were my favorite!

They make a decent burger....my favourite is the blazing pineapple and I like that you can add additional toppings to their standard burger. Big smoke burger and swiss melt is quite nice too, their hot banana peppers is fresh! So I mean they make a decent burger, not the best I've ever tasted, but fresh, with a nice bun, and well balanced, but what I really REALLY love....is their fries. I LOVE their fries. Really, I could skip their burgers and just eat a bag of fries alone. As a person who really loves fries....they are crispy and delicious. They add salt and season salt to it to make it extra tasty, and they have homemade sauces (cilantro feta is really yummy), but it's not really necessary. I can just eat their fries, plain, all day. Their SMALL Fries is HUGE....it's larger then a large fries at McD's Their LARGE fries...is MASSIVE...and really feeds 2, as a main. And sometimes....my hubby and I just split an order of Large fries as a snack. There's no shame in that.....okay, maybe some shame, but it's so good that's totally okay. :-D

If I could give this place 0 stars I would. The food was burnt. The only good thing about it was that we had a discount from skip the dishes. I ordered a chicken sandwich which was dry and BLACK. My friend ordered a beef burger and the onions on top were also burnt. The fries tasted like cardboard. So disappointed.

Went to Big Smoke Burgers, back to back for poutine. Yes I know ..... CF Eaton Location - Great staff. Quick service. Really wanted to try the " Cheesy Poblano Poutine ", but they ran out :-(. Was recommend the Craft poutine, so ordered a large for take out. Number 1, you get alot of poutine, literally good for 2 people. Somehow I managed to finish it, end of the day 100% satisfied. Good ingredients were used, great fries, curds, and gravy, simple combination, that rosemary-mayo went well. 50 King Street East - Great friendly staff, clean location, nice atmosphere to dine in. Still wanting to try the Cheesy Poblano Poutine, went the next day to this location. Yes I know .... Apparently the premium poutines only come in the large size? To my surprise the portion was noticeably smaller than the previous day despite being a large. Maybe its a dine in thing. Came in a metal cup container, but I dont know on the positive side I saved some calories. Despite that still enjoyed it. Great fries, curds, cheese sauce, the tomato topping was skimpy in my opinion but still a good combination and meal overall. I recommend Big Smoke Burgers poutines. Would definitely go back. If your really hungry just get take out.

Ritual Order - 2.5 Food was immediately ready and temperature was still great when I got back to my office. Staff was efficient and polite. I ordered a Craft burger with mushrooms and a poutine as a side. Poutine was hot with loads of cheese curds. The cheese was nice and stringy. Gravy tasted like packaged stuff filled with MSG, but better than most fast food chains like McDonalds and Harveys. (Significantly sub par compared to NYFries) Burger however was a bust. Patty was dry and bun bottom was soggy. Mushrooms tasted good but not enough to save the burger.

Decided to come out with the work group! Definitely a place to try if you're a burger oficionado! The menu is straight forward, however if you're undecisive, just take your time as there are different types of burgers from their Spicy and smokey to lamb or vegetarian. I had the Big Smoke Burger, tender, smokey flavor, infused with sauteed onions, and swiss cheese really heightened the standards of this burger. Their onion rings are top notch! not too oily, however gigantic in size complimented the burger. The overall service was very efficient, and the place was clean! This place is worth coming back to, however keep in mind it is a bit pricier, my meal with a fountain drink came to just over $12.

I stopped by for a Big Smoke Burger, fries and a water. Now you can create your own burger with a fair selection of toppings. But I was in a rush so I picked the Big Smoke. I found my patty was properly cooked to order. But there was a bit too much lettuce - I prefer my salad in a bowl and on the side. The bun and the rest of the composition was tasty. But the fries were a great disappointment. They were slightly over cooked and cool when they arrived with my burger. I will next time order the onion rings. Granted you get fewer of them compared to the fries but I have yet to have bad rings at this location. A final point to note. The service is self serve. You go and order you food and sit down. But if there is a problem. You will need to see them. No one will come by to ask you how your meal was. So if the food is sub par then I would suggest you go tell someone.

Had their larger burger, fries and soda for $9.50. Burger was decent, said to be fresh never frozen but hardly memorable. Mediocre bun & standard toppings. Did love the hand cut fries that were almost brown rather than golden. Probably unhealthy as hell but they tasted great with the malt vinegar. All in all, not what they were when King West location was known as Craft Burger but what chain location ever is?

My visit recently was by far the worse experience I have had here. I decided to try one of the specialty burgers "The Beast" which has sauteed mushrooms, smoked cheddar and big sauce which is mayo and another mayo sauce topped with an onion ring. Mushrooms taste great on burgers but they are high in moisture which resulted in my burger being extremely soggy. Both buns were saturated in mayonaise and burger sauce which when combined with the watery mushrooms produced a soggy unappetizing mess of a burger. The onion ring disintergrated into the bun leaving a heap of greasy panko crumbs on the burger. The meat itself was dry and underseasoned and I bit into a few pieces of gristle. It seems the key to getting a decent burger here is to stick to the basic craft burger and ask for toppings on the side.

Decent quality burger joint. Better than your standard chain restaurants (McDonald, Burger King, hero burger). It's good enough to satisfy my burger craving. I'd eat it if I were in the area, but if it wasn't ... I wouldn't go out of my way to eat it.

I love Craft burger so hearing there was one so close to work, I knew I had to take a lunch hour to check it out. They still seem to be working out the kinks: there was no sign on the outside, they only had fries as a side option today, and the upstairs dining area was closed off. But the space is nice with a lot more seating than the Yonge location in an open warehouse-like feel (If I watched more HGTV, I'd know specific terms). I figured with a new location, I would try a new burger, Big Smoke. It was really good. The meat was classic Craft - juicy and full of flavour. I also like the combination of smoked cheddar and carmelized onions. I would probably wait a bit longer to dine in but the food and location are great for take-out lunch. I just finished my meal yet the Greed in me still wants another burger. I hope Greed doesn't take over--that Big Smoke already makes me feel like taking a nap instead of getting back to work.

Ok SO. I have a problem with choosing different burgers when I find one that I really like. I was here once before, exactly a year ago and had the same thing. Went around 12, it wasn't that busy but got a little more packed as soon as we sat down. I got the Blue - gorgonzola cheeeese, letture, tomato, avocado, garlic mayo (I also added caramelized onions because je suis adventurous like that). Also got a poutine. Why didn't anyone tell me that a large poutine is...large? It was huuuuge and came with two forks. Obviously I ate the whole thing...who is this second fork for? It is probably to help me put away all that deliciousness twice as fast. The gravy was sort of at the bottom? Kind of? I don't get it, the deeper I dug into it, the more gravy there was. The fries were yummy though, not salty enough but just the right degree of softness and crispiness. *hearts* The burger was good, meat was a little tiny bit dry but honestly with so many delicious toppings you don't even notice the meat. Who cares about the meat in the burger, seriously (jk). They have a lot of other choices - you can make your own by adding all kinds of toppings like jalapenos, roasted red peppers, chipotle sauce, different cheeses, etc etc. I recommend it - but unless you're a beast like me, don't try to attempt the large poutine. Get a side order!

I've been a fan since it is was Kraft Burger, but the quality has definitely gone downhill since the franchise changed over. I ordered the Happy Hour special - a 4 oz. burger, fries, and a fountain soft drink for $7.99, and it is noticeably different from what I have had in the past. I was served by the owner of the franchise (I recognize her from the replies, below) and was really surprised at how the portions had shrunk. You can look at the pictures and decide for yourself; I placed my wallet beside the burger for size comparison, but even the pickle and tomato slice show that this is more a of slider than an actual burger. I did eat about three fries (no more than that) before the picture, but even that seemed a skimpy portion. I get inflation and reasonable expectations for eating downtown, but I feel my meal was not consistent with their usual offerings, and wish they wouldn't do that to customers. Either offer something completely different than the regular menu item (and admit it) or raise the price to something that justifies reasonable portions.

First time here... went with two of my colleagues. I picked the Kraft because it was on top of the board and I reckoned it would be their main and most popular item given how it my debut visit. It was flavourful. The bun and the patty were nice and the condiments were tasted fine and were placed on the patty in just the right amount. However, I do not think I will be back. I seem to have developed a thing against hamburger joints for several reasons. General misgivings: unhealthy food. Turned off by these 'premium' burger chains since found out years ago that Burger's priest is a homophobic Christian organization who posts anti-gay union videos on his website that is run by a preacher who refuses to open on Sundays. Yup, well granted since those ten years ago the man being a good Christian has sold out and has franchises open on Sunday and removed the offensive bigotry, but the bad taste lingers in my mouth. generally speaking I am finding that Harveys and A&W have cheaper burgers that have taste and in the case of A&W advertise no-hormone beef, etc. Specific misgivings: the burger was flavourful, but I do not like paying $10 for a hamburger. Sorry, just not my cup of tea - especially because the hamburger was so small I walked out hungry. The value was not as terrible as Wahlburgers, because the burger here was not disgusting or greasy, but still. Secondly, the dine-in area was dirty. The table was sticky and they did not clean it or wipe the stickiness and discarded napkins from our table. The hamburgers also took quite a while to make it to our table. I have to say that the lady did bring the hamburgers to our table if that is a plus. Moreover, you are given a choice of how you want your meat cooked and whether you want a regular bun, a whole wheat bun or lettuce.

Just go to Burger Priest... My experience: 1. Greeted (or lack thereof) by an unpleasant and disinterested server 2. Long wait considering there was only one other table in the restaurant 3. Burger was just ok, patty was small for the bun. Whole wheat bun option is nice, but it was completely slathered in ketchup. I like ketchup but it was dripping off the bun and then I had to remove half the bun, which was soaked with ketchup. I also like the option to have jalapenos as a topping. 4. Fries were great ------ Review update: After my review, someone from the company contacted and offered me a free combo meal based on my previous experience. They seem to have quality customer service and want you to have a satisfactory experience, however I still have yet to claim my free combo and have no intention of going back anytime soon.

I popped in on a whim and ordered a classic and the another. Wow, great burgers! The music was at just the right volume and neither trendy or old school. I will return when I get the chance.

Restaurant: Big Smoke Burger Cuisine: Burgers, American Address: 50 King St East, Toronto Price Range: $5-10 1: Poor 2: OK 3: Good 4: Very Good 5: Excellent Food: 4 Service: 3 Ambiance: 3 Overall: 3.5 Extra information: * Specializes in handcrafted Burgers * 3 locations in Toronto * Used to be called Craft Burger * Only uses Ontario AAA beef One thing I realized about restaurant trends in Toronto is that there are so many Burger places. Big Smokes being one of them. Big Smokes Burger is so conveniently located a block from my house, did I mention I love living in downtown? everything is so close! Interior is done quite nicely for a Burger place, there was seating area enough for ~15 people and the high ceilings made the restaurant bigger than it was. Of course I looked at their online menu before I went in, and I have this theory that when you try a restaurant for the first time, you should always try their specialty- something that is named after their restaurant. Therefore, I went with the Big Smoke Burger Combo (horseradish mayo, caramelized onions, smoked cheddar, tomato & lettuce). For $10.75 plus tax, it comes with refillable fountain soda and fries. My Burger was huge in portion, they claim to only use Ontario AAA beef and fresh ingredients which was quite obvious when I took a bite. The burger was fresh and juicy just as I expected. However, there was too much horseradish mayo in my burger and it was a little salty. Fries on the other hand, was so good! They were perfectly cripsy and piping hot, love love love em! Other than that, it was very good and I would def go back- next time probably try the Craft Burger with sateed mushrooms :)

I was quite disappointed with my bland and dry Crazy Burger from Big Smoke. The cashier was friendly, but the food came quite slow even though we're pretty much the only people there. I think this is one of the worst burgers I've had in Toronto in a while, especially when they specialize in burgers.

If your idea of a poutine is unmelted cheese and gravy then this is the spot for you! When asked for gravy that is actually hot, their response was that they don't have any gravy. The crazy and pineapple blaze burgers were good.

Best hamburger and milkshake we've ever had and Vincent just made the whole experience that much better!

Ordered the spicy burger and it was OK. It wasn't really that spicy and its size was on par with other burger joints such as Hero and Five Guys. Although less pricey than Five Guys, I still don't think you get good value as the burger is only decent.

Ordered the Chicken Burger with a side of onion rings and it was very good! I was really impressed. It was fresh and the onion rings were just off the charts! Soooo good! The service is a bit slow but it was worth the wait! The place was clean, even during the time when it was rush hour. The price for my food was decent, so I have no complaints here! Will come back again but next time i want to order their Poutine!

Awesome burger spot! Great meat and topping options. Really good fries and onion rings too. They cook their meat medium well with a bit of pink, shows the freshness of their product. Service was also very good. Would recommend this place!

I work in the area and always exceptional burgers and service. Today we walked in at 810pm and it's a Friday night... The girl at the counter told us no fries because they're closing at 9pm...and no milkshake as the machine was broken... Waiting for food 10 minutes pass by and all of a sudden the milkshake machine was working but there was no chocolate ice cream... So were there no fries or the staff (with long hair and no hair nets) didn't feel like making more... Kinda like the milkshake machine??

One of the best burgers in town. Ordered a big smoke burger with my coworkers. It was the middle of lunch, and they were busy. Still, the burger came out beautifully and we shared some fries. Overall really solid burger in the Financial District. Also, it's halal.

Try the Big Smoke Spicy (formerly known as the Craft Spicy) - check! One of the things I really wanted to try while in Toronto is the Spicy Burger - I've heard so many good things about it including a person wanting to make love to it and have its babies. Well, it is pretty good. The burger patty itself is thick and juicy and spurting with hot juices. The bun is soft and flavourful. The carmelized onions are a nice touch. Unfortunately the sauce is not quite as spicy or flavourful as I would have liked. My husband thought this was a good thing since it allowed for the burger flavour to shine. But, I would have preferred a little more zip. Although this location is a little further from my place than the one in yorkville, it is nice to walk to this location since there is more seating and doesn't seem quite as busy. Ahhh ... I LOVE BURGERS!!!!

Love their burgers. Fries are awesome too. Even better as poutine. We had 7 people in the group and ordered three or four different burgers from the menu. I went with the one called Big Smoke (same as the place) and didn't regret it. Good food takes time to make. They precook exactly nothing. So be ready to wait for your order a bit, especially if it's a busy time.

I am glad they opened up this location as its just walking distance from my place (or maybe it used to be open I never tried it) anywho I just passed by it and decided to try it. I ordered my regular craft burger with a side of onion rings and ginger ale. Service was ok as expected. Onion rings were great and the burger was good as well. I dunno what the other people are complaining about what do you expect for a meal at this price. It seems at par with their other spot in Yorkville.

I was told to try the lamb burger here because according to my buddy it is unbelievably good. He was really hyping up the burger so I thought I would give it a go. It was ok. I wasn't blown away by any means. The bun wasn't very fresh, and the lamb wasn't as juicy as I hoped. The fries were also ok, but not any better than fries that you could get at McDonalds. I thought the service was superb and so was the cherry coke I drank. Those were the best parts of the whole Big Smoke experience. I am still looking for a burger joint in Toronto that blows me away, so if you have any recommendations please let me know! Until then, the quest continues...

Juicy burgers, variety of choices on the menu and reasonable prices! Great spot for a quick eat.

This is my second time at Big Smoke Burger and definitely I only seem to be able to eat here when I'm extremely hungry. The burgers have a good mix of toppings, I think all the condiments work really well with the burgers, especially the choice of cheese, although the patties are consistently dry (it seems the only binder used is pressure and perhaps eggs). The poutine however is delicious, albeit a bit salty for my tastes...but definitely worth the extra calories :)

Joined up a dinner with a group of friends for dinner here tonight. I got the Spicy Burger with a veggie patty. The actual veggie patty was nothing special, just your regular soy patty. It was a good size though and filled me up for dinner. There was lettuce, tomato, spicy sauce, and what made it taste really good was the CARAMELIZED ONIONS..!! I also stole a handful of fries from a friend and they're on the small side and crispy so that gets a thumbs up from me. The prices are reasonable for the burger you get. Get a Boylan's cream soda to round off your meal :)

Last night in Toronto and I needed to try poutine. Hit the spot. I got a small and it was pretty substantial. Thank god for cheese curds

Came in today for the first time for lunch right at 12:30. Not busy, prompt service, food prepared quickly and brought to me at my table. Burger was REALLY good I only wish the patty had been just a little thicker - I had the big smoke burger. The fries were especially good, they were awesome, fresh, tasty and a decent serving size. The price tag at $15 for a combo I thought was a little high for this type of place but the quality really was good. They need better pop selection too Pepsi fountain drinks but no Mountain Dew and no Dr. Pepper (oh well). I will definitely be back to try more of the menu as I work nearby, but not too often at this price.

I have been to this burger joint before it was called "Big Smoke Burger", aka the burger joint formerly known as "Craft Burger". Their claim to fame is that their beef is Grade AAA and not frozen patties. Yes, their burger did taste super fresh but the overall burger experience was average. My burger was a bit dry and I found my bun over-sized; I had more bun to burger ratio. For a $6.50 Classic Burger - it did make an affordable lunch but not sure if I would repeat the experience. I do love their poutine; I might come back for that. Check our the "Big Smoke Burger" joint for yourself and you can be the judge if it meets your burger expectations.

2.5 stars The restaurant certainly looks better than your average burger joint but I disliked the crowding of the tables - so hard to get in and out of the seating area. I decided to try some of the healthier options on this visit (my second visit) - the grilled chicken burger and a side salad. The side salad was huge but was 95% lettuce. Where are the tomatoes? cucumbers? etc? Not looking for exotic toppings, just the basics. Only one dressing option... well I guess I will order that! Kudos for the size but at $4.50, there should be more than lettuce. They don't sell a chicken burger but you choose one of the hamburger options and pay $2 to get a grilled chicken patty instead of beef. My burger was huge with the toppings I selected but the chicken was way over cooked, dry with a burnt grill taste. With a diet coke, my meal was $17 for fast food. WTF? It certainly is more expense to pick the healthy options. PS - I know from my last visit that the fries are excellent and the burger's better than the chicken burger (but burgers were still overcooked). Both people I ate with on this visit thought their burgers were overcooked as well. In no rush to return (well maybe for fries / onion rings). I will stick with my Harvey's burger at 1/3 the price. BK

I made it a point to go for a quick take out lunch since I've passed by this place a few times and have always been enticed by its clean cut exteriors and logo. It's got very clean cut interiors too: dark wooden floors, high table and a few regular tables (although cramped together) and interesting choice of lighting: encased bulbs the likes of which you see in tunnels or mines! Since it was my first time ordering, I was a bit unsure but after consulting the cashier settled on the Crazy Burger combo, since I like my food on the spicier side. I like that the drink in the combo can be either pop or a bottle of water, unlike Subway which charges extra for getting a bottled drink. But prices here are a bit higher, $15 (tip and tax) vs. $10 at Subway (sub of the day combo). Anyways, the food came out fast ( the cashier expedited my order!) and very neatly packed. I really enjoyed my fries, they were hand cut, thick, with skin on, and lightly salted to perfection. They could've been a bit crispier, but perhaps being packed up tightly could have taken a toll. The burger was very good. From the outset, I tasted the smokiness: BIG CHECK. It was very compact, none of the toppings were oozing out: another check. The overall combination of flavors was pleasing. Some things that they can improve on: The patty itself could be a bit less cooked. Waaay too much bbq sauce made the burger taste sweeter than advertised; the hot peppers didn't stand a chance against the sweet onslaught. I couldn't taste the chipotle mayo. I only tasted the cheese on my last few bites, maybe it had gotten dislodge on my way back? Next time I go, I will ask them to load up on the hot quotient of this very filling burger. I am also excited to try out their lamb burger! I am going with 3.5 stars.

Burger patties have been getting thinner and thinner... now the equivalent of maybe Harvey's but twice the price. Disappointing as a regular.