Jess M.
Google
We had the most awesome 5 day break here during the September school holidays. I honestly can't recommend BIG4 enough to families with young kids. We stayed in a deluxe, 2br cabin and it was fantastic. Comfortable, had everything we needed, and well situated. Kids rode scooters around the park each day, coffee van each morning was an awesome perk, as was the sound and light show, kids club and undercover play area. We barely needed to leave the park! We could hear the waves at night which was so lovely, and the bi-weekly facepainting and live music afternoons were the cherry on top. I also feel it's important to acknowledge the incredible helpfulness and consideration of staff. Not just when directly asked for help, but also in general. For example, as I was walking past a 'staff only' door one day, I overheard two young men talking as they were moving around communal areas doing what I assume was routine cleaning tasks, and one said to the other "There's a group in the camp kitchen talking and having a cuppa, so don't go in there yet, and I'll vacuum later - let's not bother them." This just shows that there is generally an excellent culture and attitude among staff where they genuinely care about their guests and customers. As a guest, I can say that this is deeply appreciated and respected - so thank you to all staff who helped us in various ways throughout our stay. The park amenities are great (laundry, games room, playground, pump track, pool, undercover jumping pillow, camp kitchen, tv/lounge room) and the views of the bay area spectacular. We had a great break and will definitely be back.