BIG4 Narooma Easts Holiday Park

3-day, 2-night stay at Narooma Easts Holiday Park Reception was quick and helpful, providing clear directions and all the information we needed about the facilities. One of the park employees, Roger, was an absolute standout—guiding the caravan back perfectly straight (saving marriages everywhere!) and offering great local knowledge that was both insightful and genuinely helpful. The walk to Seal Rock and Australia Rock follows the shoreline with crystal-clear waters and plenty of marine life to spot along the way. The splash park is well maintained, as are the pool and spa. The toilet facilities are modern and clean, and the showers have a good temperature with no loss of pressure even when multiple are in use. We’ll definitely be making regular visits. There’s plenty to see and try around town, and the whole stay was easy and enjoyable.

Great accomodation in the 3 bedroom condo. Very clean and in great condition. Everything we needed with 2 well app bathrooms. Park and ammenities very well maintained. Staff very helpful and friendly. Great location and views from our deck

We loved this caravan park and surrounding areas, the park was very well maintained, the lovely staff were everywhere but not intrusive. The amenities were spotlessly clean. I did notice though all kids activities stopped at 5pm, I would like to hope in daylight savings it extended a little. We will book again.

Great cabins and amenities, top location close to shops and restaurants. Park facilities are great although the jumping pillow and water park close to early in my opinion at 5pm. The boardwork is great to walk along and is right in front of the park.

The best Camping spot! Especially if it’s your first time and you would like the bathroom/shower facilities! The kids had a blast at the splash park & on the go karts! Defs coming back , thank you so much!

We had booked sites together as a family group and were moved without our approval to be right up against an elderly couple.|We were then told we had noise complaints the next morning. We had no loud music and were only talking.|This would have been entirely avoided had we been positioned in the sites we had booked.|The price of the sites is totally over the top. |The Cabins were subpar and frankly a disgrace for the cost charged. It would have been cheaper to stay in a clean modern apartment.

Location is great! We loved Narooma. However, felt, and some guests agreed in talking that some improvements should be made and we were fairly dissapointed with a few aspects. 1. When we arrived to check into our cabin - the smaller ones - we checked it out - on inspection we were in horror - nothing like website made it look - rust and a bed on the floor , very poor quality and it was clear that these style cabins are being pulled down, because the few ahead of us had already been pulled down, and there was abit of. Construction site happening. - immediately we went to the office to ask to upgrade! To anything but this, kindly asking to pay extra if we need to - They were abit rude at the desk and kinda hesitant at first - which we thought was rude, we were happy to pay more. But once they let us, we moved to the waterside cabins which were must must better and we were happy. Lovely view. Second issue- 2. We were all given wrist bands to access the pool and amenities. Blue for adults which work to open doors. And red for kids, which didnt open doors but we were told they had to wear. First stay here (as we stayed then left then came back) due to a planned booking for a trip to Merimbula. These red bands we found didnt work to open the doors and they didnt fit our kids wrists anyway. We wore them with the blue or didnt wear at all. On our second trip there we asked the office to not give us the red ones - as it was a $50 fee if they lost them- and we certainly nearly lost them a few times and didnt want to risk that. They said they HAD to.wear them, we explained that they didnt fit the kids wrists And didnt want them. They instead gave us 2 red wrist bands that just had narooma on them (these look like the kind you get for free at an expo) they didnt fit the kids wrists either, we kept them at the cabin, but relaxed abit thinking at least its no fee if we lose these. Well so we thought. One did go missing - and on checkout, they charged us $10 for losing it. This just left a bad taste in our mouth as we really really genuinely asked not to have them - we were always with our kids anyway and with a 4yo we had a feeling we would lose it. And alas..... :( 3. We feel that amenities should be open between 9am and 6pm too - the 10am-5pm opening times for all activities at the park we felt should have been extended. Overall we just felt the 1-2 staff members at the desk were.a little rude, they were happy to call up heaps regarding making payments and stuff but did not think to let us know that renovations were taking place. And when we ask to upgrade we feel it should have been a no brainer no problemo vibe - rather then the rather rude .... " we are fully booked"..... "but can you check" then she checks and behold there was an option.... Vibe, just check first before saying fully booked expecting people to stay in the cabins which are obviously ready to be replaced. I dont usually leave bad feedback, but we prob wont come back here - the policies were a little ik to us compaired to many other places we have stayed and staff can always be more understanding and nice. Once we payed heaps extra and stayed in the nicer cabins - it was a pleasant stay - but expensive - i think there are nicer places

Place was buteful and lovely to start at and staff were brightly coloured but over all stay was ruined by old grumble guts next to us. We were excersing our right to ptaryyyyy and old mate came out and told us to shush and I don’t like being shushed. But other than grumpy guts was amazing experience.