Karena Knee
Google
1 star only because you can’t rate a zero! My daughter ran into the office to check in and came back some time later, not in a very good mood after what she described as the worst customer service she had experienced. Tried to move her past that encounter, we were having a break, after all. As we were preparing to depart, I experienced the staff. It was 9am, raining, and I had put both young children into car seats and began putting our luggage in the boot. The cleaner had began cleaning another cabin and for whatever reason, hopped back in their van and sat glaring at me, in the rain, loading the car. Became apparent they wanted me to move, so I had to to stop, move the car, no time to tell my daughter what I was doing and because it was one way, had to keep going and come back in! WTH!
We also took the children for a walk along the disgusting unmanaged creek! If you’re going to use the creek as something to do, clean up around it!
Would not go back or recommend. Your service is poor and you should be embarrassed! Big 4 should visit annually, to see how parks under their umbrella perform.