Carrie P.
Yelp
I was in Thunder Bay visiting family and was excited to hear that there was a fancy dancy new restaurant on the lake front! The visit there was an extreme comedy of errors, but not enough to deter me from returning. I believe they recently opened and are likely still getting some of the bugs out of their processes.
What was working like crazy....
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- The view! We were outside on a patio, right on the marina. It was an overcast day about 20 degrees, so it wasn't too hot to sit in the sun, and it was nice enough that we weren't cool. Perfect conditions, which I guess isn't to the credit of the restaurant, but it added to an awesome experience.
- Food was tasty! We couldn't decide what to order, so we got a bunch of different appetizers. It is one of the fancier meals I have had in Thunder Bay.
- Wait staff were friendly, funny and accommodating. We enjoyed our server and he had to deliver a lot of bad news to us (coming up in the next section) and he handled it with grace and humor
- Ambiance - the indoor dining room is gorgeous!
What happened...
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- They recently expanded their tables onto the patio, and the restaurant is really only set up to handle the small interior. This created a long list of "we are out of this, we are out of that, we are also out of that dish as well. You can't have that appetizer, because... we just ran out). The good news, is that we were all foodies, so when they said no, we always had a second choice lined up. Sometimes we needed a third choice. If we were picky eaters, this had the potential to be a nightmare. We weren't, and we loved everything we got - amazing, amazing food!
- Seating was a challenge. The restaurant was full and they offered us the lounge. The lounge is one small "row" of seats, so we wouldn't have been able to face each other at all. We got out on the patio very quickly, so we didn't have to sit there for long.
Even though we had some hiccups with not getting our first (and sometimes not even our second) choice on the menu, I am confident that they will get the volume on kitchen ordering sorted out in very short order. Seeing that the whole menu is pretty amazing, the compromise for us was minimal. I have to assume that the waiters had a tough night with other customers, but we enjoyed both the meal and the service. They handled a tough situation VERY well.