Jenn C.
Yelp
What an almost mediocre place this is. We went to a birthday dinner there last week. The food was average/below average in quality and taste, and the service was absolutely abysmal. The place is very loud, and conversation was difficult, especially for the three in our party with hearing deficits (two with hearing aids).
Guacamole, salsa, and chips were served as appetizers. The guacamole was literally mashed up avocados. No seasoning whatsoever. Needed salt at least, which was a tough request since our party of 22 had TWO salt shakers to share. The salsa was so hot (spicy) as to be inedible for everyone at our table but one person. The chips were gross. WAY overcooked, greasy, old, just gross.
Two in our party had undergone recent dental work and wanted something easier to chew than fajitas. Too bad. No other choices except a salad... with fajita meat.
The fajita plates came with a combo of beef, chicken, pork, and sausage. The beef was tough and hard to chew, and the flavor was bland. The chicken was okay, although lacking seasoning and bland like everything else. The pork was mostly gristle and not good at all. The best was the sausage, and of course, that's what they served the least of. The enormous ball of onion on top of the meat wasn't an attractive presentation, nor was it easy to handle or cut up. The tiny tortillas are "cute" but a ton of work to get enough to actually eat a meal.
Not one drink was refilled without having to ask the waitstaff, not even the water (tap water, no ice). Our party was not checked on at all during our meal, and we were never asked if we needed anything. Too bad the gratuity was included in the bill for a party that size as no gratuity was warranted. Lazy, inattentive staff stood at the bar talking most of the time we were there.
My husband travels with a service dog. She is extraordinarily well trained and well behaved, and she was wearing her service vest with obvious declaration of her status as a service animal. We were descended upon immediately and told the dog had to go if we couldn't produce her paperwork. IN TEXAS NO PAPERWORK, NO ID, NO LICENSE, NO REGISTRATION IS REQUIRED. (See https://gov.texas.gov/organization/disabilities/assistance_animals and https://www.thln.org/texas_service_dog_laws) We tried to tell the waiter (who might have been a manager) that, but he wouldn't hear it. He called the owner and came back to the table, again asking for her paperwork. We informed him of Texas law, and he claimed to be unaware. (It is incumbent on any business to know the laws of the state(s) in which they operate.) We were ready with the Texas law pulled up on our phones to show him, but when he could see he was up for a fight, he backed down. What he did is now legally called harassment. The only two legal questions are "whether the service animal is required because the person has a disability" and "what type of work or task the service animal is trained to perform." Neither of those questions was ever asked.
Thankfully there were leftovers from another meal in the refrigerator, because were hungry when we got home. Won't waste money on this place ever again.
