Sushil T.
Google
in my visit to New Delhi in month of November 2025 with my family. Very bad experience the worst thing.
⭐ Extremely Poor Experience – Avoid This Place
My experience at Bikanervala, Connaught Place, New Delhi was absolutely horrible. The food quality was extremely poor, and the raw material used for preparing the food seemed cheap and unsafe. This is not what anyone expects from a well-known brand like Bikanervala.
The service was very disappointing. When we raised a complaint about the food quality, the staff did not listen properly, behaved unprofessionally, and instead of resolving the issue, they started arguing with us. There was no concern for customer satisfaction at all.
Despite serving unacceptable food, they refused to give a refund, which clearly shows their lack of accountability and poor customer service. The staff attitude was rude and disrespectful, making the entire experience even worse.
Overall, this outlet has very low standards in food quality, service, and customer handling. I strongly recommend people not to visit this place. There are far better and safer food options available in Connaught Place.
Whole team was denying all the above things and also all bill amount is taken in advance and giving refund also for same.
Not a single star for them.