Bike & Vespa Rental - Holiday & Tour Travelhoo

Would recommend. Staff were very helpful and shared a great route to take on our scooters to see the hills and surrounds of Bologna, even highlighted on a map for us best way to get in and out of Bologna centre. Lots of tips and help. Scooters worked well. And thanks Allesandra for all the extra tips for our holiday. Thank you, it is very appreciated.

Great everything- we rented 2 e-bikes. Terrific bikes. Service was great, lovely people and super helpful. Had a beautiful all day ride in the hills outside Bologna.

The people who work here are very sensitive. I let them know at the end of the rental the bikes are quite low quality and they told me I was disrespectful and rude. They are like Santander bikes, heavy duty, made to last, hard to ride! Clunky. A bit of miscommunication as my feedback was assumed to be about requesting a refund rather than something for them simply to take on board. I had no idea this feedback could cause such a response - advise you to leave feedback on here rather than in person to avoid being yelled at! In other news though, brilliant infrastructure for riders when you get a little out of the city centre with designated cycle routes.

This time I was not happy. I came 1 hour before closing and wanted a bike. Bike costs 10€ for 4h. I asked if I can get a discount as there is no much time left. I was simply told no. 10€. I said that business wise its better to sell 2 bikes for 10 rather then having no business at all. When leaving I asked nicely I hope that they do not mind that I write about my experience a review. Suddenly I was told that I am blackmailing them!! Well I hope that the owners realise that even a small customer is a customer. No matter how rich. My answer to your reply: thank you for prompt response. Obviously I knew you are going to lie in your reply and try to make me idiot. Rather then admitting that you could improve your renting policy to be more pro customer,you rather make an idiot out of clients... I wrote over 500 reviews and I did not need too change anything anytime. And I see that I am not the only unhappy customer here. Firstly, I was not arrogant, learn what does it mean to blackmail. I told you again when I was leaving!!! (Not part of negotiation!!!) and I was polite not arrogant! , that I hope you do not mind a review. So next time, please write the truth....

Great service, they offer what you requested. In my case, I wanted a basic mountain bike. It served really well, most importantly the brakes functioned well in edgy situations too. They give you lamps and locks so no worries.

Hi, I have come to your agency in Bologna center, to book a scooter for saturday where I was told to contact Allesandra via mail. Which I did, but I haven’t received any news since then. Could you please come back to me?

Amazing service! Mailed a few days in advance that we wanted to book the 2h30 Vespa tour, when we arrived everything was taken care off and prepared. Allesandra and her sister are very friendly and helpful, the tour guide was also great and took us to some nice places nearby. Would recommend this to everyone that visits Bologna! Next time we will rent the Vespa for a longer period.

Super service, very nice people. We got at the beginning an explanation about the possible tours in the near and also a tasty espresso. The Vespa was in a good condition. During the day it rained and Alessandra’s first question was as we entered the office again: Oh it rained, are you wet? so nice, really careing about the people and not just the motorbikes.