RFJ1984
Google
As we approached Bilderberg Parkhotel from the Central Station, the first thing I noticed was the the outside of the building, where part of the facade above the hotel had come away, so not the best first impression.|As we entered the hotel we were greeted warmly, with staff appearing genuinely eager to assist. The lobby area was modern and a comfortable place to relax.|We checked into our room, which was spacious, and we were pleasantly surprised to see we had a balcony area, however, on stepping outside, it was less of an area to relax, due to the presence of several large air ventilation units (this didn't impact our sleep) and a bumpy ground surface. |The bed itself was comfortable though the duvet had slight discolouring, which we only noticed when the cover slipped off. This was not severe enough to raise a complaint, but should be noticed during routine cleaning, and removed from further use.|The en-suite was a good size and the shower was hot. |There was an air-conditioning unit in the room which was appreciated, as although the outside temperature was cooling down, the room itself was still rather warm.|On one occasion, we had attempted to call Reception using the room phone to find that it was not connected, nor was there a cable to connect it, so it's presence appeared ornamental rather than for any practical use! |The breakfast was varied and had a good offering. We had not pre-paid for breakfast, which was actually cheaper booking with staff on arrival than in advance. |The hotel had a spa area, which we enquired about. It was available for use, but staff had to be notified if you wanted to use it, as the sauna is only switched on when it is going to be used, which I had no issue with. The spa facilities were of a good standard, though evidently are used sparsely, so much so, that we startled a member of housekeeping when they saw my wife and I using it! This space has the potential to be much more than it is currently, and the hotel should work out how best to utilise this. |I'd give a 3.5* star rating if I could, though on balance the positives outweighed the negatives, so I've given it 4*.