Anna Paola L.
Google
Terrible experience – absolutely not recommended!
Cody Bill Ranch – Full Day Horseback Tour (Lunch included)
Group of 11 people
We booked a full-day horseback tour with lunch at Cody Bill Ranch, and unfortunately it turned out to be a disappointing and frustrating experience from start to finish.
Two friends from Germany had booked only a half-day ride, but the evening before the tour their guide cancelled because “he had another job to do.” Without being warned, they were forced to join us on the full-day tour.
One of them was older and got injured because the tour was much longer than what she had booked.
When we arrived at the start of the trail, the staff forgot to count two people, so we ended up with two horses missing and had to wait almost an hour for them to go back to the ranch and bring the horses.
After just 30 minutes of riding, we had to stop another 15 minutes because one of the guides lost his walkie-talkie on the trail.
During the ride, we were simply trying to make our horses walk a bit faster, but instead of explaining nicely, the guide rudely said:
“Do that again and we’ll take your horses and you’ll walk back.”
At lunchtime, which was supposed to include one cheeseburger per person (keep in mind the price – around $300 each!), they once again failed to count us properly. There weren’t enough burgers for everyone, so my sister ended up eating half of a patty made from someone else’s leftovers.
The guides cooked using the same dirty hands they had just used to light the fire and handle the horses — extremely unprofessional and unhygienic.
After lunch, even though I wasn’t making my horse trot anymore, I received another rude threat from the same guide, again saying I’d have to walk back if I didn’t “behave.”
On the way back, one of my friend’s horses started trotting unintentionally, and she received the same disrespectful treatment.
Overall, the entire experience was poorly organized, unsafe, and unpleasant.
For this price, you can easily find many other ranches in the area with more polite guides, better service, and proper organization.
Do yourself a favor: book somewhere else for your own fun and safety!
