JOE H.
Yelp
Checked in with a gentleman who will remain nameless, who ended up being out server. He couldn't find our online reservation and went "to check with my manager because it's a new system." A young lady then approached us and promptly found our reservation and seated us. After ordering our starter and main and drinks, the drinks shortly arrived but the starter didn't show for approximately 15 minutes, just when I asked our server where it had gotten to. The Korean chicken BBQ skewers were tasty, but the chicken needed more grilling and some texture.
So, now waiting for our shepherd's pies. Our server is standing idly by his station, which is right at our table, does not offer us bread and butter, or a second round of drinks while we're waiting.
Pie has arrived and I must say that it's delicious! Our server still has not asked us whether we wanted more drinks and another, female server stopped by and took my drink order. Only once he saw that we were eating, did he ask us whether everything was "ok". Naturally, we said yes, which was not at all due to any effort on his part.
Now waiting for the check...
Bottom line: decent to good food, abysmally slow kitchen given the amount of empty tables on a Friday evening, inattentive service with a poorly-trained server.
We will not be returning here on our next visit to London!