Pam S
Google
We arrived at 6:00 p.m. for our 6:30 p.m. reservation and were told we would be seated at 6:30, so we headed to the bar. Unfortunately, the bar area was completely packed with diners. We managed to get two drinks, but there was nowhere to comfortably stand or sit and enjoy them due to how crowded it was. We ended up going outside and sitting on a bench near the entrance, which wasn’t ideal and made it difficult to enjoy our cocktails. But we didn’t have to wait too long.
We were seated promptly at 6:30, and our server, Gianna, was friendly, gracious, and accommodating throughout the evening. It was a busy night — my husband’s birthday and the evening before Valentine’s Day — and we certainly took that into consideration.
We ordered only main courses: a ribeye steak cooked medium rare with vegetables and potatoes, and I ordered the Valentine’s special, Pistachio Crusted Grouper with broccolini and sauce. Nothing else accompanied the special, though we were offered a choice.
The food took quite a while to arrive, and Gianna apologized, explaining that the kitchen was slammed. When our meals finally came out, it was clear my dish had been sitting under the heat lamps, and the steak was undercooked. We sent both meals back — the steak for being undercooked and the grouper for being overcooked. I love fish this was treat for me having grouper
The steak came back cooked perfectly, but unfortunately my grouper was once again overcooked. The restaurant did remove the grouper from our bill, which we appreciated.
While we were thankful for the service and the effort to correct the issues, the overall dining experience was disappointing — especially for a birthday celebration. There aren’t many restaurants in that area that have managed to stay open, and we truly wish this had been a better night.