Jade
Google
In general, the place is less than satisfactory. The grounds are beautiful, but everything else is average. If you're a couple seeking a relaxing getaway from bustling London, I recommend avoiding school holidays and weekends. You'll encounter a different kind of busyness with unruly children and teenagers causing chaos around every corner, and no parents in sight to ensure they're behaving respectfully towards others.
The Zebra restaurant was pleasant, but the food was not the most exceptional for the price, even though the menu's concept was good and executed well. Having experienced many sustainable restaurants in London that were much better and less expensive, I was left disappointed.
The staff were a mixed bag, and I observed that the younger workforce seemed disorganized, lacking accountability and overwhelmed, but they were friendly nonetheless.
The gym was alright, but quite basic. The arcade room was subpar, essentially a place for children to wreak havoc and destroy board games. The music room was equally disappointing.
On a sunny day, it's enjoyable to have a drink outside. However, if the weather is poor, there's not much for adults to do.
I had hoped that the place would feel like a Soho House or a high-end establishment, but in reality, much of it seemed cheap. The furniture wasn't well-maintained, the rooms were basic, and the carpets appeared dirty. Additionally, if you're seeking a decent shower, you're better off going to the gym rather than using the inadequate ones in the room.
If you're looking for a romantic escape in Hertfordshire, I suggest looking elsewhere.