Birdnest Collective Cafe & Guesthouse

The hostel is in a great location, very close to the market and LRT stations. You can get a direct train to TBS from a station just a few minutes away. The rooms are okay, clean and not too crowded. The worst thing, at least in my room, is that the shower pump and toilet door are very noisy and right next to the beds. The rooftop terrace is very nice. Lovely space with great views. There's room temperature filtered water and the kitchen facilities are nothing to write home about but they're ok. The staff is friendly and helpful and the price is very affordable.

We really enjoyed our stay! The highlight is definitely the terrace—having free water and coffee available while enjoying that stunning view was so relaxing. The location is perfect, and having a 7-11 right downstairs is incredibly convenient for anything you might need. Check-in and check-out were a breeze, and the staff was very helpful. ​The rooms are clean and comfortable, though they could use some maintenance, like fresh paint, fixing peeling wallpaper, or updating shower heads. They even provided earplugs upon arrival, but the noise level was actually fine. I also loved the common areas; the decor is eclectic and 'busy,' but it works perfectly and creates a great vibe. I’d give it 4.5 stars if I could, but since that's not possible, I'm giving it a 5 because we were truly satisfied.

Absolutely don't understand bad reviews! ​While planning our trip to Kuala Lumpur, we initially booked a different, much more expensive hotel. However, when we needed to extend our stay and quickly find another hotel nearby, we somehow ended up checking into this one. Since the price was cheap and on the pictures it looked kinda old , we honestly had no expectations. ​But it was a pleasant surprise! The manager was friendly and helpful. The room was simple but clean, the bed was comfortable, and the linen was fresh and smelled good. Some people in reviews complained about noise, but we didn't experience any. They even provided earplugs, but we never used them. ​The rooftop was the best part—lots of space and a good view, really cozy place to hang out (something many hotels lack!). We actually regret not booking this hotel from the beginning 😅 ​Thank you very much; we will definitely stay here again if we return to KL.

BEDBUGS. January 5th 11:30pm I get into bed in room 11. I notice something crawling on my calf but don’t think much of it. Then I see a bug crawling on my blanket near my face. I immediately get up and take video evidence. I zoomed out in one video to show that I am in Birdsnest guesthouse room 11 so they can’t accuse me of faking it like they do in other reviews. The owner didn’t answer me on WhatsApp and I am forced to leave and pay for a hotel room at 12am. I got back to the hostel at 11am today, January 6th and told Wandi (the only staff member present) about the bedbugs I found. He immediately accuses me of bringing them from my prior accommodation. There were zero bugs at my last hostel, not even ants. I had ZERO bites until I laid down in my bed at Birdsnest. When I stopped recording he got very erratic and wouldn’t let me finish any sentences, interrupting me and yelling in my face. I was crying and hyperventilating at this point. I did get a refund. The owner on WhatsApp finally responded and was embarrassed by Wandis behaviour. He also apologized on behalf of Wandi and said it was completely unacceptable how he reacted. The owner did end up cancelling my booking on Hostelworld so I cannot leave a review there. This seems to be the case with a lot of other bookings and is mentioned a lot in the reviews here on Google maps. In summary: BEDBUGS, location is great, staff member Wandi made insane accusations and made me feel extremely unsafe.

Great place with friendly staff, good location and nice rooftop. I stayed there one night waiting for early flight next day, got an early check in without issue, and made extensive use of their free coffee ) It was exactly as shown on pictures. Bed was comfortable, bathroom small but functional.

The place has an old, cozy vibe that feels unique. The location is excellent - close to train and bus stations, markets, and all services. The staff were very kind and friendly, which made the stay more pleasant. Rooms are simple but clean, and while the amenities are basic, it's a comfortable stay for travelers who value convenience and good atmosphere

DO NOT BOOK! The Hotel is located right next to a busy street. I really don’t know why it is so highly rated since we had the worst stay since coming to Asia. All night noises from cars, motorbikes and metro. We were even more unlucky because right in front of our window were 4 massive Aircon Ventilators from the 7/11 downstairs, which were insanely noisy. We couldn’t even change the temperature of our AC. Only on and off and then it was too cold or too hot. Only good things was the terrace.

Change room type without asking guest permission (paying higher price but getting downgrade room), low pressure water shower, low maintenance wall, dark light room, horrible lobby, mostly no receptionist there. If you're travelling or vacation holidays in Pasar Seni, I suggest to book Travelodge or Pacific Express Hotel. I'm here to express my experience and no offence to any party or individual. Take my advice and good luck to you. Have a nice day. updated: check-in end of 2024 year